Customer Service Social Media

Juliet Moreno

***** * ******* ** ********, AZ *5138 928-***-**** **************@*****.***

Experience

Cash 1

March 12,2024 – Current

Loans officer evaluate, authorize, or recommend approval of application for personal or title loans

Develops loans applications by evaluating applicants information and documentation

Approving loans

Communication skills

Helping customers by answering questions and responding to request

Financial skills

Collections calls

Cash Time auto loans center

August 28,2022 – February 1, 2024

Loans officer evaluate, authorize, or recommend approval of application for personal or title loans

Develops loans applications by evaluating applicants information and documentation

Approves loans issuing checks

Communication skills

Helping customers by answering questions and responding to request

Financial skills

Collections calls

Mr. Zeke’s/ Server

July 1, 2021- July 22, 2022

Serving customers by providing food/drinks and service information and resolving and related problems.

Attracting potential customers by answering product and service questions and suggesting information about other items and services.

Phone skills

Customer service

Constant follow ups with customer to determine satisfaction with meals

Handling money/debit/credit cards

Devine Nails and Spa/ Receptionist

March 10,2020 – June 13,2021

Greeting customers on arrival to nail salon

Answer phone calls, respond to emails, and social media messages promptly

Welcome walk- ins, answer questions about services, and schedule appointments based on availability.

Up- sell retails nail salon products when taking payments

Experience with processing transactions

The ability working under pressure

Education

August 8, 2018- May 26, 2021, High school diploma, 1201 N Cougar Ln Show Low Az 85901, Show Low High School

Languages

English and Spanish

Skills & Abilities

Enjoy working as a team member as well as independently

Problem solving

Communication

Leadership

Empathic listener and persuasive speaker

Great written and verbal communication skills

Excellent presentation and negotiation skills

Thrive in a team environment and work well with others

Self-motivated, hard-working individual

Strong work ethic

Fluently reads and writes English and Spanish

Contact this candidate