Sales Representative Salt Lake

Broc Williams

480-***-**** **************@*****.***

EDUCATION

Mesa Community College Mesa, AZ

Associates of Arts, Emphasis in Business Management (Transfer)

GPA 3.8 / 4.00

President’s Scholarship, Academic

Salt Lake Community College Salt Lake City, UT

Associates of Science, Emphasis in General Studies April 2026

GPA 3.8 / 4.00

Student Athlete – Pitcher on the Baseball team

EXPERIENCE

Glide Window Cleaning Orem, UT

Sales Representative Mar 2024 – Aug 2024

Conducted proactive door-to-door sales: Engaged with potential customers in various neighborhoods, presenting and promoting window washing services, resulting in a high conversion rate of leads to sales.

Built and maintained customer relationships: Developed strong rapport with clients by providing personalized service and addressing their specific needs, leading to a high level of customer satisfaction and repeat business.

Achieved and exceeded sales targets: Consistently met and surpassed sales goals through effective communication, persuasive selling techniques, and a thorough understanding of the company’s offerings and competitive advantages. Utah Community Credit Union Provo, UT

Member Service Representative Jan 2024 – Apr 2024

Handled high-volume inbound and outbound calls: Provided prompt and professional assistance to members over the phone, addressing inquiries, resolving issues, and processing transactions efficiently, leading to high customer satisfaction and loyalty.

Resolved complex member concerns: Utilized problem-solving skills to manage and resolve escalated issues, including account discrepancies and service complaints, ensuring effective solutions and maintaining positive member relationships.

Promoted credit union products and services: Actively informed and educated members about various financial products and services, such as loans, credit cards, and investment options, enhancing their understanding and encouraging appropriate usage of available resources.

Vinyl Guys Windows Roy, UT

Sales Representative Oct 2023 – Dec 2023

Generated new business through direct sales: Initiated and conducted door-to-door sales presentations, effectively communicating the benefit of window replacement solutions, resulting in a significant increase in new customer acquisitions.

Customized solutions for clients: Assessed homeowners’ needs and provided tailored recommendations for window replacement, ensuring alignment with their preferences and budget, which led to high customer satisfaction and increased referrals.

Managed the sales cycle from lead to closure: Guided prospects through the entire sales process, including follow-up communications, product demonstrations, and contract negotiations, achieving and often exceeding monthly sales targets. LEADERSHIP & SERVICE

The Church of Jesus Christ of Latter-day Saints Salem, OR Volunteer Representative July 2021 – Aug 2023

Served as an ambassador for church and communicated with thousands of people from all backgrounds

Supervised, motivated, and trained 170 other volunteers in teaching and leadership skills

Established goal setting, evaluated and implemented changes SKILLS & INTERESTS

Awarded Puma Award in High School; Puma Award chosen by coaches and players on who is the best teammate

Interests: Baseball, Pickleball; diehard AZ Diamondbacks and BYU fan

Manager of fantasy football teams

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