CHAITANYAKUMAR LINGIREDDY
Salesforce Developer/Admin
Texas, USA +1 (301) 803 - 8768 *******************@*****.*** LinkedIn
SUMMARY:
Certified Salesforce Developer and Administrator with 4+ years of experience in designing and implementing custom Salesforce solutions. Expertise in Apex, Visualforce, Lightning Components, and CPQ, with a focus on improving workflow automation and sales processes. Skilled in system integrations with Oracle and SAP using REST/SOAP APIs. Strong background in data migration, security protocols, and CI/CD tools like Copado and Jenkins. Collaborative team player in Agile environments, delivering high-quality Salesforce solutions.
EDUCATION:
Master of Science in Computer Science May 2023
Bay Atlantic University, Washington, USA
Bachelor of Technology in Computer Science and Engineering May 2021
Lovely Professional University, Punjab, India
TECHNICAL SKILLS:
Salesforce CRM: Workflows and validation rules, Approval Processes, Sales, Service, Profiles, Roles, Permission sets, Relationships, Custom objects, Dashboards, Reports, Search Layouts, Page Layouts, Record Types, Process builders, Reporting, Platform Events, Sales, and Service Cloud, Data loader, Workbench, Lightning Flows
Force.com Tools: LWC, CPQ, VS Code, Developer Console, Force.com, Data Loader, Asynchronous Process, Batch, Schedule, Queueable Apex’s, Lightning and Lightning web components, Aura, Visualforce, Apex, Triggers
Web Design Tools: Eclipse, Spring STS, IntelliJ, JBoss Developer Studio, SQL Query Analyzer, Adobe Photoshop, Dreamweaver, Tortoise SVN, MS Office, Visio 5.0, Adobe Acrobat Pro
Salesforce Tools: Force.com Eclipse IDE Plugin, Change Sets, Import Wizard, Force.com Data Loader, Workbench, Dataloader.io, Force.com Excel Connector, Connect for Outlook, Exchange Sync, Informatica Cloud Data Wizard, Adobe E sign, S-Docs, Conga, CRM fusion
Languages: SOQL & SOSL Language, Apex Language (Classes, Trigger, Batch, Schedule), Java, JavaScript, jQuery, Salesforce CLI, Salesforce DX
Web Technologies: HTML, XML, CSS, JavaScript, SOAP, REST, AppExchange, AWS, Jenkins, APIs (REST/SOAP).
Database: SQL Database, Oracle, Data Migration, DocuSign
Deployment tools/Security tools: Change Sets, Jira, ANT Tool, Jenkins, Postman, Git, GitHub, VS Code, Check Mark tool, COPADO, CI/CD tools, MuleSoft, unit & integration testing
WORK EXPERIENCE:
Goldman Sachs, USA Salesforce Developer/Admin Dec 2022 - Current
•Developed and deployed custom Salesforce solutions using Apex, Visualforce, and Lightning Components, reducing system processing time by 30%, leading to enhanced user satisfaction and operational efficiency.
•Designed and optimized business processes with Process Builder, Workflows, and Flows, automating repetitive tasks, resulting in a 25% reduction in manual work and improved team productivity.
•Led the implementation of Salesforce CPQ, resulting in a 30% increase in sales efficiency and shortening the quote-to-cash cycle by automating the product configuration and pricing process.
•Integrated Salesforce with external platforms like Oracle and SAP using REST/SOAP APIs and MuleSoft, enhancing data accuracy by 40% and ensuring real-time data synchronization across business systems.
•Designed and managed custom objects, validation rules, and entity-relationship data models for over 10 departments, improving the precision of data tracking and reporting, tailored to departmental needs.
•Led multiple data migration projects, migrating 5,000+ records using Data Loader with a post-migration data accuracy of 99.9%, ensuring smooth transitions and minimal operational disruption.
•Administered user roles, profiles, and permission sets, resulting in a 15% increase in compliance with security protocols and reducing unauthorized data access.
•Developed 20+ custom reports and dynamic dashboards that provided actionable insights for various departments, speeding up decision-making by 20% and enabling data-driven strategies.
•Orchestrated end-to-end release management using CI/CD tools like COPADO and Jenkins, streamlining deployment processes and reducing errors by 20%.
•Actively participated in Agile development environments, collaborating with cross-functional teams in sprint planning, development, testing, and deployment, ensuring timely delivery of high-quality Salesforce solutions.
Sigma Info Solution, India Salesforce Developer/Admin Mar 2019 - Jul 2021
•Spearheaded the implementation of Salesforce Service Cloud and case management, designing custom objects, fields, and layouts to streamline workflows and improve system efficiency, enhancing the overall user experience.
•Developed and maintained integrations with ServiceNow and DocuSign, enabling seamless cross-platform functionality, which improved operational efficiency for both customer and partner portals.
•Led the transition from Salesforce Classic to Lightning Experience, developing custom Lightning Apps, components, and pages within Lightning Community Builder, significantly improving user interaction and interface performance.
•Implemented sales, marketing, and customer support automation using advanced workflows and validation rules, increasing operational efficiency by reducing manual processes and enhancing user adoption.
•Managed complex API integration projects, improving data exchange between Salesforce and external platforms, which enhanced system interconnectivity and operational capabilities across departments.
•Authored detailed epics, user stories, and functional requirements, ensuring accurate project prioritization and smooth execution, while actively participating in Agile/Scrum processes.
•Developed custom Apex classes, triggers, and Visualforce pages to meet specialized business requirements, improving the functionality and user experience within Salesforce.
•Designed and implemented complex workflows, validation rules, and custom dashboards, improving data integrity and delivering actionable insights to users at all levels.
•Led large-scale data migration projects, managing the transfer of millions of records across accounts, contacts, and opportunities with high accuracy, ensuring minimal downtime during transitions.
•Utilized tools like Copado, Jenkins, and Git to manage the end-to-end deployment process, ensuring consistency across sandbox environments, streamlining the release process, and minimizing errors.
CERTIFICATIONS:
•Salesforce Certified Platform Developer I
•Certified Salesforce Platform developer 2
•Salesforce Certified Administrator
•Certified Salesforce Sales cloud consultant
•Certified Salesforce CPQ Specialist
•Certified Salesforce Advance Administrator