Bloemfontein, Free State ****
********.*******@*****.***
SUMMARY
Organised professional with proven
background in maintaining smooth
operations by using top-notch
administrative and decision-making
abilities. Insightful and
high-producing team member with
active communication skills and
flexible approach to resolving daily
issues.
Knowledgeable Administrative
skills with exceptional talent for
building long-lasting relationships
with clients and staff. Supportive
and focused team player with
proactive approach and strong
attention to detail.
SKILLS
• Active Listening
• Critical Thinking
• Goal setting and Implementation
• Excellent problem solving skills
• Effective communicator
• Very Good Attention to detail
• Leadership Quality
• MS Office
• MS Word Proficient
• Excel proficient
• Letter writing
• Filing experience
Accounts Payable and
Receivable
•
• Requisition processing
• Work diary management
• Database updates
Nathasia-Lee
Phillips
EXPERIENCE
April 2015 - May 2015
Secretary Honey Attorneys Bloemfontein, Free State July 2014 - March 2015
Administrative Assistant 3d Marketing Bloemfontein, Free State February 2010 - July 2014
Cosmetic Consultant Dischem Pharmacy Bloemfontein, Free State June 2016 - I currently work here
Branch Admin Officer Ampath Laboratories Bloemfontein, Free State
• Opening of new files and accounts in deceased Estates
• General office administration
• Scheduling Appointments
• Administrating and placing advertisements in terms of Article 35(5)
• Email correspondence
• Dictation
Dealt with confidential and sensitive data and appropriately maintained records.
•
Monitored progress, explored problems and negotiated solutions while carrying out work.
•
Received, sorted and directed incoming mail to maintain good communication channels.
•
Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
•
• Updated client correspondence files and noted additions in file index. Handled client correspondence and internal communications in professional manner.
•
Performed administrative tasks, document management and report development for inter-departmental use.
•
Examined merchandise to verify quality and detect damages, reporting and returning items to supplier.
•
Increased sales through persuasive sales techniques and building trust with customers.
•
Applied makeup to customers to offer tutorials, tips and education, enhancing facial features.
•
Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
•
Arranged and revamped displays to establish aesthetics and attractive appearance, attracting more customers.
•
Monitored stock levels on shelves, storerooms and on system, promptly ordering low-stock perfume supplies.
•
Offered coupons and discounts for customers to avail selected promo items, exercising marketing strategies.
•
Recorded sales and requisitions on database to enable tracking history and maintain accurate information.
•
• Reconciliation of external accounts
• Monthly Rostering
• Weekly Call list
• Checking of RS Management reports
• Daily banking, creating of new accounts and receiving of payments
• Batching and sending you of necessary samples
• General office administration and email correspondence
• Receiving and handling of specimens
• Logging and checking of samples
• OSR - Following up on outstanding reports
• Experience in Meditech, RSD and Ripple Down systems
• Training of new Data Input Clerks (New employees)
• Liaising with Doctors and patients
• Second in Charge of Admin
EDUCATION
April 2023 - September 2023
Diploma of Higher Education Business Administration Siyanqoba, Centurion
January 2009 - December 2009
Certificate of Higher Education Matric
Bloemfontein High School, Bloemfontein
• Biology
• Consumer Studies
• Mathematics Literacy
• Life Sciences
• English
• Afrikaan
• Life Orientation
LANGUAGES
Afrikaans: First language
English: C1
Advanced
REFERENCES
• Gillian Brown
• Store Manager
• Dis-Chem
• Madelaine de Villiers
• Office Manager
• Honey Attorneys
• Liezl Ashkettle
• Admin Supervisor
• Ampath Laboratory