Customer Service Advisor
Resume:
Ron Rabins
Service advisor/manager
Spartanburg, SC 29303
***********@*****.***
With having over 20 years' experience in the Automotive and Truck dealerships, I have developed an extensive background in customer service with excellent planning and leadership skills, along with that I am a team player, highly organized and also have experience with purchasing and stock control. Authorized to work in the US for any employer
Work Experience
Automotive Service Advisor
Spartanburg Chrysler dodge jeep ram-Spartanburg, SC January 2020 to Present
Area Manager/General Manager
The Nicvape Store-Greenville, SC
March 2019 to January 2020
Overseeing and managing the daily operations of mutable retail locations Service Advisor
Century BMW
June 2016 to February 2019
Customer Service
* Scheduling Appointments
* Prepare Estimate Reports
* Generate Post follow-up reports
* Resolve Customer Complaints
* Administrative work
* Shipping and receiving parts
* Manage work flow
* Employee Scheduling
* Team building
Service Advisor/Manager
Sitton buick gmc-Greenville, SC
September 2014 to June 2016
Customer Service
* Scheduling Appointments
* Prepare Estimate Reports
* Generate Post follow-up reports
* Resolve Customer Complaints
* Administrative work
* Shipping and receiving parts
* Manage work flow
* Employee Scheduling
* Team building
Outside sales Representative
NAPA Auto Parts
May 2012 to August 2014
Visiting Established Clients
* Stock, Inventory and Order parts
* Establish New Clients
* Customer Service
* Shipping and receiving parts
* Manage work flow
* Resolve Client and Customer Complaints
Service Advisor
Mecklenburg Fleet and Automotive
October 2010 to September 2011
Customer Service
* Communicate with Fleet Companies
* Scheduling Appointments
* Prepare Estimate Reports
* Generate Post follow-up reports
* Resolve Customer Complaints
* Administrative work
* Shipping and receiving parts
* Manage work flow
* Employee Scheduling
* Team building
Facility Manager
AAA Car Care Center
August 2009 to October 2010
Customer Service
* Scheduling Appointments
* Prepare Estimate Reports
* Generate Post follow-up reports
* Resolve Customer Complaints
* Administrative work
* Shipping and receiving parts
* Manage work flow
* Employee Scheduling
* Team building
Diesel/ Sprinter Specialist/ Business Link Service Advisor Metrolina
August 2006 to June 2009
Customer Service
* Reynolds and Reynolds
* Scheduling Appointments
* Prepare Estimate Reports
* Generate Post follow-up reports
* Resolve Customer Complaints
* Administrative work
* Shipping and receiving parts
* Team building
Service Advisor
Thompson BMW
June 2003 to May 2006
Customer Service
* Scheduling Appointments
* Prepare Estimate Reports
* Generate Post follow-up reports
* Resolve Customer Complaints
* Administrative work
* Shipping and receiving parts
* Manage work flow
* Employee Scheduling
* Team building
Education
AS in Business
Bucks County Community College
May 1985
High School Diploma
William Tennet High School
June 1983
Skills
• budget
• retail sales
• Strategic Planning
• training
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