Front Desk Receptionist patient access
Resume:
EMPLOYMENT HISTORY
AUG **** - PRESENT
Front Desk Receptionist, Delaware Valley Community Health, 4900 Frankford Ave SEP 2019 - SEP 2022
Front Desk Receptionist, Greater Philadelphia Health, Philadelphia, Pa 19146 AUG 2018 - JUL 2022
Front Desk Receptionist, City Life Health, Philadelphia, PA EDUCATION
SEP 2014 - MAY 2019
High School Diploma, George Washington Carver HSES, Philadelphia AUG 2020 - PRESENT
West Chester University of Pennsylvania, West Chester, Pa SKILLS
Customer Service Patient Registration
Appointment Coordination
***************@******.*** MATTELYN BULLOCK
RECEPTIONIST
PROFESSIONAL SUMMARY
Front Desk Receptionist with over 4+ years of experience in healthcare settings, proficient in customer service and patient registration. Demonstrates a strong commitment to enhancing patient satisfaction and operational efficiency. Adept at managing patient records and coordinating appointments, ensuring seamless communication with medical staff.
Coordinate patient appointments, manage records, and schedules to ensure efficient operations. Provide support to patients and families, greeting each individual to enhance patient experience. Collaborate with medical staff to support patient care, ensuring timely and accurate flow for optimal outcomes. Maintenance of patient files and associated clerical duties, such as copying, making appointments, etc Answering phones properly referring questions and issues to proper providers. Verifying financial records and collecting patient charges. Ensured timely patient check-ins and optimized scheduling, enhancing clinic efficiency and patient satisfaction. Managed patient records with precision, ensuring compliance with healthcare regulations. Collaborated with medical staff to streamline patient care, enhancing communication and improving patient outcomes.
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