Annjeanette M. Thomas
Eunice, La 70535
Tel: 337-***-****
************@*****.***
SUMMARY:
Over 15 years of extensive administrative and nursing aide experience in the Healthcare Industry with various
hospitals and affiliated health facilities, which have awarded me to progress in knowledge, long-lasting
business relationship, developing organization and implementing direct personnel systems. As a constructive
team player, I work smart, maintain a high-level of professionalism and multi-task with minimum supervision.
I seek a career position that will utilize my skills and allow me to explore and grow within the company.
SKILLS:
Advanced computer skills in Microsoft Office Applications, Cerner, VMWare, Healthsource, MEDHOST,
McKesson, Lewis, CPSI, Internet Explorer, Touchworks, Allscript, Atrium, Centricity, AS400, APM, OccuSource BCS 1, and Ten-Key by touch. Strong communication skills, type over 70
wpm, able to maintain various filing systems (manually and electronically) and operate most office
equipment.
WORK HISTORY:
Feb. 2019 – Present Client Service Representative, CIOX Health/Datavant – Opelousas, LA
• A Region 4 floater at various hospitals and facilities, supporting the Medical Records
departments and Clinics with heavy workloads.
• Handle requisitions and facsimile inquiries from Personal Injury Attorneys, Workers Comp,
insurance companies, and various governmental agencies, including validating the requests and
authorizations for release of medical information in compliance with HIPAA guidelines.
• Performs quality checks to assure accuracy of authorizations, disclosures, and proper invoicing.
• Knowledge of current state and federal laws and regulations.
• Participates in required educational training sessions and staff meetings.
• Organize and prioritize teamwork tasks to meet production goals with minimum supervision.
2017 – 2019 Registrar Clerk, Acadia Medical Center – Eunice, LA
• Emergency room and front desk patient registration and admission.
• Performed patient intake into the appropriate databases.
• Validated all insurance coverage and maintained their confidential information filing system.
• Navigated a multi-lined phone system and directed calls to the appropriate disciplines.
• Escorted patients to their schedule departments.
2014 – 2017 Health Information Management Clerk, Savoy Medical Center – Mamou, LA
• Process outpatient, inpatient, observation, ER, psychiatric and rehabilitation patients’ charts.
• Manage medical filling system, and handle patient requisitions for medical records inquiries.
• Review charts for any deficiencies and report any findings.
• Assist co-workers who are experiencing heavy loads.
• Answer incoming phone calls; distribute records and information
Page 2 - of Annjeanette M. Thomas’ Resume
2004 – 2013 Office Manager, Professional Home Health Services – Eunice, LA
• Managed the home health office, supporting nurses, aides, and therapists.
• Responsible for supervising the office staff, monitoring workloads, and assisted the
Administrator.
• Keep log of all physician orders, as well as the nurses, aides, and therapists’ daily visits.
• Traveled to other regional offices in the district to assist where needed.
• Trained personnel on properly imputing patients’ information into the McKesson system.
• Handled payroll, pre-billing for state purposes, and verification procedures on all new
Medicaid/Medicare patients.
• Maintained patients’ medical records and other general administrative functions, as needed.
2008 – 2009 Annual Tax Preparer, H & R Block – Eunice, LA
• Interviewed clients and assist with their tax preparation and filings.
1998 – 2004 Certified Nurse Aide/Office Manager, Nursing Specialties Home Health – Eunice, LA
• Managed the day-to-day office duties.
• Provided basic nursing care, under the supervision of the RNs.
• Cared for the personal and oral hygiene of the home health patients.
• Administered medicine, per authorization, monitored the health of patients, and submitted the
necessary reports to the RNs.
• Assisted other CNAs with maintaining the cleanliness of assigned patients, their dietary care, and
provided emotional support.
1993 – 1998 Certified Nurse Aide, Moosa Memorial Hospital/Home Health – Eunice, LA
• Provided basic nursing care to assigned hospital patients, under the supervision of the RNs and
Physicians.
• Maintained the medical records of the patients’ vitals on a daily basis and submitted the
necessary reports to the RNs.
• Assisted other CNAs with maintaining the patients stay, dietary care and provided emotional
support.
EDUCATION:
2024 Marillac Community Health Center
Certified Community Health Worker
2007 H & R Block Training - Eunice, LA
Certified as Tax Preparer
2003 McKesson Software Training - Edina, MN
1990 Eunice Care Center - Eunice, LA
Certified Nursing Assistant
1986 Eunice High School - Eunice, LA