Patient Care Access
Resume:
Christine Craig
Hinesville, GA *****
**************@*****.***
Caregiver that is well-equipped to provide emotional support in a comfortable, soothing environment. Desires a CNA position in a long term care or rehabilitation facility. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. Nurses Assistant with advanced knowledge of Alzheimer's and dementia. Seeking a long term care position. Authorized to work in the US for any employer
Work Experience
Patient Access Representative
Liberty Regional Medical Center - Hinesville, GA
October 2021 to Present
• My job is to register patients for outpatient treatment. I also have to verify insurance and take payments make sure medical accounts are correct.
• Register patient’s.
• Scheduling
• Reports, scanning,deposit
• Confirming the patients and collecting payments
• Answer phones
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Monitored claims and physician-related services.
• Kept records of customer complaints
• Interacted with customers through live chat
• Verify patient insurance.
• Copayments and bad debts bills collecting.
Sleep Technician
Southeast Lung Associates - Hinesville, GA
June 2020 to Present
Analyze, collect and integrate patients information in order to identify patients needs. Complete and verify documents. Works under General supervisor of clinical director ( MD, PhD, DO) . Preform sleep study test using such as electrodes, sensor and EKG. Customer Service Representative (CSR)
St. Joseph's/Candler urgent care - Hinesville, GA
July 2022 to October 2022
• Register patients
• Medical records process
• Scheduling
• Reports, scanning,deposit
• Confirming the patients and collecting payments
• Answer phones
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Booked appointments
• Monitored claims and physician-related services
• Handled billing issues and order inquiries
• Kept records of customer complaints
• Interacted with customers through live chat
Caregiver/Personal Assistant/Med Tech
Station Exchange Senior Home Care - Richmond Hill, GA August 2020 to August 2021
• Provided compassionate daily care
• Assisted residents with everyday tasks, such as Dressing
• Monitored resident medication plans
• Monitored daily health
Resident Assistant
MORNINGSIDE ASSISTED LIVING - Savannah, GA
June 2018 to June 2020
Major job functions include: assisting with providing activities of daily living (ADLs) to residents (including washing, bathing, dressing, feeding, grooming, walking, transferring, skin care, toileting, oral care and catheter care); performing care as defined by resident plan of care/CNA assignment card; visiting with residents; reposition as required; answers call lights; passes nourishments and water to residents; records intake and output; gets report from LPN/RN; observes residents and reports changes in condition, attitude, reaction, appetite or behavior to the team leader. Takes temperature, pulse, respirations. weight; conducts range of motion as needed; follows facility policy and procedures regarding safety, sanitation, infection control and maintains continuing education requirements. CNA/Caregiver
Harts Home Care - Richmond Hill, GA
November 2017 to April 2018
• Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
• Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
• Helped residents programming goals and increase their independence.
• Provided a comforting and soothing environment.
• Reported any unusual circumstances in the patients' condition or environment.
• Documents objective data and routine aspects of patient care.
• Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
• Answered patient calls for care and feeding.
• Assisted patients with ambulation and crutch walking.
• Assisted in cleansing enemas, catheterization and bladder irrigations.
• Followed safe lifting techniques and individual resident lifting instructions.
• Maintained sanitary residents' and program rooms.
• Assisted with patient transfer and ambulation.
• Maintained a clean, healthy and safe environment.
• Helped patients move in and out of beds, baths, wheelchairs and automobiles.
• Changed sterile dressings.
• Maintained accurate records of patient care, condition, progress and concerns. CNA - Certified Nursing Assistant
Insignia Senior Living - Savannah, GA
June 2016 to September 2017
Daily care for Alzheimer's patients such as bathing, getting dressed, feeding and light cleaning. Major job functions include: assisting with providing activities of daily living (ADLs) to residents (including washing, bathing, dressing, feeding, grooming, walking, transferring, skin care, toileting, oral care and catheter care); performing care as defined by resident plan of care/CNA assignment card; visiting with residents; reposition as required; answers call lights; passes nourishments and water to residents; records intake and output; gets report from LPN/RN; observes residents and reports changes in condition, attitude, reaction, appetite or behavior to the team leader. Takes temperature, pulse, respirations. weight; conducts range of motion as needed; follows facility policy and procedures regarding safety, sanitation, infection control and maintains continuing education requirements. PCA Personal Care Assistant
HOME NURSE INC - Savannah, GA
March 2016 to June 2016
• Examined patients and dispensed contraceptives and other medications as needed.
• Closely monitored acute conditions.
• Developed and implemented nursing care plans.
• Provided all daily living tasks to enhance quality of life for elderly patients.
• Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
• Maintained all confidential personnel files, license and CPR compliance records. Supervisor Janitorial
Goodwill - Hinesville, GA
February 2014 to June 2016
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Polished glass surfaces and windows.
• Washed, cleaned and disinfected water coolers.
• Cleaned and buffed tile floors using industrial cleaning equipment.
• Polished all metal hardware fixtures.
• Dusted picture frames and wall hangings with a cloth.
• Removed waste paper and other trash from the premises to designated area.
• Cleaned walls, windows, shades and curtains.
• Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
• Swept and washed all hard surface floors.
• Moved chairs, desks and beds around rooms to clean behind and underneath them.
• Cleaned elevators, glass and planters in public areas such as the lobby, pool and public restrooms.
• Spot cleaned walls, carpets and light fixtures.
Housekeeper
Magnolia Manor - Richmond Hill, GA
December 2015 to March 2016
• Greeted and welcomed all guests with a smile.
• Sanitized bathrooms, showers and locker rooms.
• Checked in and stocked inventory throughout the facility.
• Kept janitorial closets clean and organized.
• Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
• Mixed water and detergents in containers to prepare chemical cleaning solutions.
• Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
• Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
• Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
• Cleaned in and around the buildings, prioritizing safety at all times. Childcare Provider
Megan's daycare - Hinesville, GA
July 2010 to December 2013
Responsibilities
My responsibilities were to make sure children we're feed and changed. Some teaching and lots of playing. I cleaned, prepared food and gave small lessons. Accomplishments
I accomplish many different things. Handling a large group of children. Skills Used
Skills of being able to teach the children.
Education
Certification in Phlebotomy technician
Advance fast - Brunswick, GA
April 2018 to May 2018
Skills
• Supervisor (3 years)
• Home Health (10+ years)
• Assisted Living (7 years)
• Care Giver (10+ years)
• Direct Care
• Dementia Care (7 years)
• Alzheimer's Care (10+ years)
• Senior Care (7 years)
• Home Care (10+ years)
• Nursing
• Infection Control Training
• Laboratory Experience
• Vital Signs (4 years)
• Catheter Care
• Customer Service
• Patient Care (10+ years)
• Memory Care (7 years)
• Proxy medication technician (1 year)
• Meal Preparation (10+ years)
• Insurance Verification (2 years)
• Laundry (9 years)
• Medical Office Experience
Awards
Promoted to supervisor Custodian
November 2014
Promoted to supervisor custodian thru 2015-2016
Employee of the year for Morning side of savannah
January 2020
Certifications and Licenses
Fire traning safety
Present
5 hours of caregiver safety course
First Aid and CPR
June 2021 to June 2029
Save a life award
Present
In 2018 I was award a recognition award for saving a resident life. CPR
May 2019 to May 2022
Phlebotomy certification
May 2017 to October 2022
Employee of the month of April by morning side of savannah April 2019 to April 2019
Medication Technician
October 2020
CNA
Contact this candidate