Customer Service Relations

ERIC BAUER

**** *. ******** *****

San Tan Valley, AZ 85140 480-***-****

PROFILE:

Results-oriented professional with experience in Cutting, Butcher Management, Sales and Customer Service, Purchasing, Inventory, product rotation, HACCP documentation.

Qualifications include;

•Excellent communication and interpersonal skills

•Professional manner and skills to promote a positive company image

•Commitment to goal achievement and high quality standards

•Attention to detail and accuracy in providing effective customer relations

•Strong problem-solving and decision-making skills, as well as fundamentals in math.

EXPERIENCE:

•Prepared and wrap special cuts of meats, poultry and fish in response to customer requests.

•Excellent customer interaction and up selling skills.

•Worked with equipment such as fryers, slicers, grinders, tenderizers, steamers, wrapping machines, band saws, sharpening stones, and order guns for Enhanced Order Entry..

•Supervised staff of up to 10 associates; directed staff meetings and conducted performance reviews.

•Have purchased meats and seafood’s from Honolulu HA., Boston, Ma., Los Angeles Ca

•Experienced with handling knives, grinders, sausage makers, spread sheets for checking pricing from company to company.

HIGHLIGHTS OF ACHIEVEMENTS:

•Have been Master Cutter for JWMarriott since 03/07, servicing five outlets daily.

•Buy all meats and seafood paying close attention to cost thru comparison of brands

•Mystery shopped at Albertsons dozens of times and received 100% customer satisfaction each time resulting in achievement acknowledgment by store management.

•Employee of the month March 2011 for JWMarriott Desert Ridge

EMPLOYMENT HISTORY:

Assistant Meat Manager Fry’s, 1845 E Baseline Rd. Gilbert, AZ. 10/15-12/15

Butcher/Cutter/Supervisor, JWMARRIOTT, Phoenix, AZ. 03/07- 10/15

Meat Cutter/Meat Preparation, MEAL MAKERS, Chandler, AZ. (part time) 2006-2007

Butcher Block Supervisor, ALBERTSON’S, Chandler, AZ 2004-2007

Customer Service/Service Deli, ALBERTSON’S Chandler, AZ. 2003-2004

Imaging Technician, QUAD GRAPHICS, Hartford, West Allis, WI. 1990-2003

the Original Chop Shop restaurant 21227 S Ellsworth Rd #105 Queen Creek, AZ 85142 4/2019-6/2021

DoorDash 6/2021-2/2023

EDUCATION:

Milwaukee Area Technical College 1998-2002; attended while working full time

Graphic Communication Technology coursework

High School: Milwaukee Custer, Milwaukee, WI. 1979

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