Production Manager Continuous Improvement

dawngillette****@Heather gmail.com Fair Gillette Play, MO +1-417-***-****

WORK HISTORY

Subassembly lead at Pheonix decore

**/**** - ******* (4 years)

I helped my supervisor out when needed since she supervises production and subassembly.

I entered all data on paper and handed it to my production manager. My main job was when my supervisor was on the prodyction end I kept the subassemnly department gping weither we was working on fake trees or memorial decorations.

Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency. Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.

Implemented Kanban systems to improve material flow and reduce excess inventory, resulting in cost savings and increased responsiveness to customer demands.

Developed and executed strategic plans for process improvement, driving operational excellence across the organization.

Spearheaded employee engagement initiatives focused on building a Lean culture, driving ownership of continuous improvement efforts throughout the organization.

Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.

Coached employees on problem-solving tools such as A3 reports, 5 Whys analysis, and fishbone diagrams for effective issue resolution within their respective areas of responsibility.

Identified root causes of recurring issues through rigorous problem-solving techniques, developing long-term solutions to prevent recurrence. Managed kaizen events focused on specific areas of improvement, delivering targeted results quickly and effectively. Collaborated with production and engineering to schedule and complete projects and special assignments and identify opportunities for short and long-term improvements.

Vinyl Installer at Tracker Marine Boat

06/2019 - 09/2020 (1 year)

I was a line worker my job with my two partners was to install the vinyle thst covered the floorwe also put in seat pedistals. was let go due to the covid mandemic.

Assisted in training new staff members on industry best practices, contributing to an efficient and skilled workforce. Achieved consistent quality results by diligently performing regular maintenance checks on equipment used during installations. Optimized cost efficiency through careful monitoring of material usage and waste reduction during the installation process.

Increased project success rate with thorough surface preparation and accurate measurements.

Improved client retention rate by providing reliable after-sales support and addressing any issues promptly.

Proactively kept up-to-date with industry trends and advancements, applying new techniques to improve the overall quality of installations. Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained. Worked with diverse types of weather and ground conditions. Wrote and revised maintenance procedures.

Managed maintenance activities, supervised staff, and inspected equipment.

Demonstrated to customers proper methods for operating equipment after it had been installed.

Shift Leader at Pizza Hut

05/2018 - 05/2019 (1 year)

I helped whereever was needed I made pizzas,ran reguster,worked tgeback and front, I opened and closed, I made sure that everything was ready for the next shift.I also did the inventory and entered it in the computer. Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols. Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture. Resolved conflicts between employees to maintain positive and productive work environments.

Trained new employees and delegated daily tasks and responsibilities. Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development. Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Enforced company policies and regulations with employees. Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly. Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Implemented procedural updates as needed based on company policy changes or industry developments.

Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets. Conducted performance reviews and provided staff with feedback and guidance.

Analyzed sales figures and identified areas for improvement. Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations. Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.

Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly. Developed and implemented new processes and procedures to streamline operations.

Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.

Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.

Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process. Improved team productivity by implementing efficient scheduling and task delegation methods.

Supported a culture of continuous

Shift lead shift manager at SUBWAY - Limon,Co.

05/2015 - 05/2018 (3 years)

I went from sandwich artist to bascally acting store managr. I made sure that all my crew members had Trained and mentored new employees to maximize team performance.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Completed store opening and closing procedures and balanced tills. Ensured compliance with company policies as well as local health department regulations throughout daily operations. Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Kept employees operating productively and working on task to meet business and customer needs.

Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.

Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.

Responded to and resolved customer questions and concerns. Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Maintained a clean and organized work environment, ensuring safety standards were met consistently.

Assisted in the development of promotional materials and marketing efforts to drive sales growth.

Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets. Helped store management meet standards of service and quality in daily operations.

Enhanced customer satisfaction through effective conflict resolution and prompt service.

Established positive rapport with customers and staff members alike through strong communication skills.

Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.

Trained new employees and delegated daily tasks and responsibilities. Mentored team members in professional development activities that ultimately led to promotions within the organization. Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure. Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.

Collaborated with management to develop strategies for improving overall store operations.

Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons. Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Streamlined inventory management processes to reduce waste and increase profitability.

Developed creative solutions to operational challenges while balancing budgetary constraints against desired outcomes.

Enforced company policies and regulations with employees. Trained new employees on co

Cashier at Walmart

04/2014 - 05/2015 (1 year)

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Built relationships with customers to encourage repeat business. Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Stocked, tagged and displayed merchandise as required. Assisted customers with returns, refunds and resolving transaction issues. Helped customers complete purchases, locate items, and join reward programs.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Addressed customer needs and made product recommendations to increase sales.

Answered questions about store policies and addressed customer concerns. Restocked and organized merchandise in front lanes. Worked closely with shift manager to solve problems and handle customer concerns.

Mentored new employees on cashier duties and best practices, improving overall staff performance.

Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Ensured compliance with company policies and procedures while processing transactions efficiently.

Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Streamlined checkout process for increased efficiency and reduced waiting times.

Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Improved transaction speed without sacrificing accuracy by staying up-to- date on product pricing changes.

Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Upsold additional products and services to customers, increasing revenue. Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Handled cash with high accuracy and took care to check bills for fraud. Worked with floor team and managers to meet wide range of customer needs.

Maintained current knowledge of store promotions and highlighted sales to customers.

Conducted inventory counts by adding each item in stock and documenting in computer system.

Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Parking garage attendant at STANDARD Parking

04/2012 - 04/2015 (3 years)

Parked and retrieved vehicles for residents, guests and staff, showing concern for personal property and exercising defensive driving practices. Ensured optimal customer experience by addressing inquiries or concerns with professionalism and empathy.

Enhanced customer satisfaction by efficiently managing garage operations and providing prompt assistance to patrons.

Coordinated with management on any updates or changes pertaining to pricing structures or promotional offers for clients awareness. Handled cash transactions accurately and responsibly while maintaining proper documentation for accounting purposes.

Maintained a clean and organized work environment, contributing to overall garage safety and functionality.

Communicated effectively with colleagues, sharing important information relevant to daily tasks and responsibilities.

Operated wide variety of cars, trucks and vans, safely driving both manual and automatic transmission vehicles to assigned destinations. Delivered vehicles to hard-to-reach destinations as required, operating on rigid timetables and garnering widespread customer satisfaction. Developed strong relationships with customers, fostering trust and loyalty through excellent service provision.

Collaborated with team members to develop strategies for improving overall garage efficiency and client satisfaction. Participated in regular training sessions to stay current on industry best practices, optimizing performance in day-to-day tasks. Cashier at Diamond shamrock

03/2010 - 04/2012 (2 years)

Greeted customers entering store and responded promptly to customer needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Built relationships with customers to encourage repeat business. Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Helped customers complete purchases, locate items, and join reward programs.

Stocked, tagged and displayed merchandise as required. Assisted customers with returns, refunds and resolving transaction issues. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Addressed customer needs and made product recommendations to increase sales.

Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns. Worked closely with shift manager to solve problems and handle customer concerns.

Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Ensured compliance with company policies and procedures while processing transactions efficiently.

Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers. Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Registered Medical Assistant at CMH

03/2008 - 03/2010 (2 years)

Self-motivated, with a strong sense of personal responsibility. Excellent communication skills, both verbal and written. Skilled at working independently and collaboratively in a team environment.

Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions. Sanitized, restocked, and organized exam rooms and medical equipment. Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Collected and documented patient medical information such as blood pressure and weight.

Documented vital signs and health history for patients in clinic and hospital environments.

Called and faxed pharmacies to submit prescriptions and refills. Prepared and administered medications to alleviate patient symptoms. Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Taught patients about medications, procedures, and care plan instructions. Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.

Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.

Promoted overall wellness within the community by participating in outreach programs that provided education on healthy lifestyles. Aided in the prevention of illnesses by administering vaccinations according to established protocols.

Streamlined office procedures for faster processing of insurance claims and patient paperwork.

Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients. Collaborated with the healthcare team to create personalized care plans for patients.

Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.

Managed inventory of medical supplies and equipment to maintain optimal clinic operations.

Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.

Enhanced patient care by efficiently performing routine tests and measurements.

Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.

Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.

Strengthened patient-provider relationships through compassionate communication and attentive listening skills.

Ensured accurate billing by diligently verifying insurance information for each patient visit.

Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow- up instructions.

Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.

Assisted phy

Quality Control Technician at Tracker Marine Boat Center 03/1997 - 03/2008 (11 years)

Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement. Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Monitored production output to verify quality standards ahead of dispatch. Helped uncover and fix production problems in order to reduce overall defect rates.

Carried out ad-hoc inspections to verify conformance with agreed standards.

Performed thorough inspections of incoming materials and outgoing products.

Established quality-control testing models, procedures and specifications to uplift standards.

Adhered to safety and clean area procedures to comply with agency and regulatory mandates.

Reduced customer complaints by proactively addressing potential issues before products left the facility.

Developed and implemented quality control processes to meet product standards.

Certified Nursing Assistant at STOCKTON NURSING HOME 05/1995 - 03/1997 (2 years)

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Assisted patients with daily living activities for enhanced comfort and wellbeing.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments. Served as an advocate for each patient s needs during shift handoffs or interdisciplinary conferences with other healthcare professionals. Performed accurate documentation of patient information according to established protocols for record-keeping purposes. Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson s disease and muscular dystrophy.

Oversaw and maintained patients rooms, group living areas, and nurse stations.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients. Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Conducted regular rounds to monitor patients physical and mental status throughout shifts.

Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Assisted nurses with wound care procedures ensuring proper healing processes took place.

Supported ambulation and physical therapy needs by conducting planned exercise routines.

Built rapport with patients and families, providing emotional support during difficult times.

Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs. Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility. Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Helped clean and prepare patient consultation rooms to maintain hygiene st

EDUCATION

Stockton High School

Graduated 1995

Diploma General

Vaterott SPRINGFEILD

Graduated 2009

RMA CERTIFICATE NURSING

SKILLS

Torch cutting, 12 years

Aerial lift operation, 12 years

Skid steer operator, 16 years

Forklift operator, 16 years

Asbestos removal, 12 years

Crane signaling, 12 years

Crane picks (rigging), 12 years

LANGUAGES

English, Bilingual

SOCIAL NETWORKS

Facebook, https://Lisa P Tincher

Twitter, https://Juan Lechin

Linkedin, https://Christopher Cornelius Reynolds

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 12 years

I have a security clearance

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