Community Manager Real Estate
Resume:
Angel Ellen
Bothell, WA *****
***************@*****.***
Adaptable professional with 10+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the job opening for your company.
Authorized to work in the US for any employer
Work Experience
Community Manager
Commonwealth Real Estate Services-Everett, WA
October 2022 to October 2024
Community manager at Fairway Estates.
I collected and deposit all lot rents, any and all additional fees and charges on the day rent was due on or before. I issued late rent notices when needed or notices to comply with the rental agreements, pet agreements and or rules and regulations violations . I monitored the homes in the community to make sure they were in compliance with the communities home standards. If needed I would notify my area manager with any and all outstanding non-compliance notices and if there were any mayor projects needed for the community. Send monthly manager reports and maintenance logs. Maintained my petty cash funds and assured all tenant files were up to date and filed in and organized manor. Managed prospective tenants with the application process by helping fill out/upload needed documentation into ORCA.
Worked with vendors and suppliers on the property to ensure the correct work was being done at the right area and at the right time. Worked on landscaping and other maintenance on or around the community and its clubhouse. Worked with power tools of all kinds that was needed for the task at hand. Med Tech/Caregiver
Bonaventure Senior Living-Bothell, WA
December 2021 to March 2022
Delegate medication to residents, also keeps track of residents behaviors, makes sure the residents get their medication on time. Calls to doctors, physical therapy doctors and to omnicare for perscription issues or refills. Informing the RN on dutie of any changes in medication or if new order have come in for the resident. Clear and to the point documentation on all residents at the end of shift. Have a good and well understanding of the Quick MARS system and the know how to navigate the program. Also help with residents care by giving the caregivers a hand with showers and changing of clothes or help with two person lifts or use of a Hoyer lift and gait belts. Hospitality aide/ NAR
Vancouver Specialty & Rehabilitative Care-Vancouver, WA August 2021 to November 2021
Started off just as hospitality aide helping residents with daily activities like brushing hair, picking out clothes for the day, making beds, cleaning up their rooms and getting their meals. After a few weeks got my NAR and started training in that. Also working towards my CNA have my state board skills test on January 7th.
Cashier/Customer Service
Big Lots-Vancouver, WA
May 2020 to June 2020
• Opened register by counting start till.
• Helped customers find items they were looking for.
• Processed customers payments by credit, debit cards and or cash.
• kept work area clean and orderly, as well as perform other cleaning task such as mopping floors and emptying trash cans.
• Efficiently and accurately processed a large number of transactions.
• Provided excellent customer service
Cashier
CHEVRON-Vancouver, WA
December 2018 to February 2019
• Issue receipts, refunds, credits, or change due to customers.
• Receive payment by cash, credit cards, food stamps, or automatic debits.
• Assist customers by providing information and resolving their complaints.
• Greet customers entering establishments.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Stock shelves, and mark prices on shelves and items.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Compute and record totals of transactions.
Team Member
CARL'S JR-Vancouver, WA
June 2018 to October 2018
• Clean and organize eating, service, and kitchen areas.
• Notify kitchen personnel of shortages or special orders.
• Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
• Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
• Collect and return dirty dishes to the kitchen for washing.
• Cook or re-heat food items such as french fries.
• Wash dishes, glassware, and silverware after meals. Apartment Manager
THE PHILLIPS GROUP-Vancouver, WA
August 2015 to July 2018
• Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
• Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
• Determine and certify the eligibility of prospective tenants, following government regulations.
• Prepare detailed budgets and financial reports for properties.
• Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
• Review rents to ensure that they are in line with rental markets.
• Purchase building and maintenance supplies, equipment, or furniture.
• Act as liaisons between on-site managers or tenants and owners.
• Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
• Clean common areas, change light bulbs, and make minor property repairs.
• Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties. Education
Associate's degree in Medical Assistant
EVEREST COLLEGE - Portland, OR
July 2011
High school diploma or GED in GED
Portland Community College - Portland, OR
July 2010 to July 2010
Skills
• Problem-solving
• Team Work
• Property management
• Reliability
• Maintenance
• Customer service
• Construction
• Leadership
• Sales
• Medical office experience
• Microsoft Excel
• Microsoft Office
• Driving
• Caregiving
• Resident's rights
• Care plans
• English
• Medication administration
• Home care
• Management
• Computer skills
• Multi-line phone systems
• Vital Signs
• Conflict Management
• Medical Terminology
• Patient Care
• Microsoft Word
• Meal Preparation
• Organizational Skills
• Cleaning
• Senior care
• Memory care
• Supervising experience
• Dementia care
• Hospitality
• Patient monitoring
• Management
• Filing
• Hoyer Lift
• Alzheimer's Care
• Developmental disabilities experience
• Documentation review
• Hospice Care
• HIPAA
• Medical Records
• Office Management
• EMR Systems
• OSHA (2 years)
• Windows
Certifications and Licenses
First Aid Certification
CPR Certification
NAR
September 2021 to September 2022
CNA
BLS Certification
Food Handler Certification
Assessments
Nursing assistant skills — Proficient
February 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Food safety — Proficient
September 2021
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Protecting patient privacy — Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Self-Motivated
• Detail Oriented
• Dependable
• Responsible
Contact this candidate