Patient Care Technician

DH

DANIELLE HATTER

*********@*****.*** 312-***-**** Chicago, IL 60619

Professional Summary

Skill team player with strong background in the healthcare environment. Works well independently to handle assignment and always ready to go beyond the basic assignment. Quick learning with good computer skills.

Experience

Fresenius Medical Care Dialysis Chicago, IL

Patient Care Technician

05/2023 - 04/2024

Performed phlebotomy, and other laboratory tests as directed by physician or RN.

Provided direct patient care and assistance to healthcare team members. Assisted in preparing patients for examinations and treatments, including vital signs monitoring.

Maintained accurate records of patient care, condition, progress, and concerns

Observed changes in patient's conditions and reported any abnormalities to the RN on duty.

Explained treatment procedures to patients and their families.

Answered call lights promptly and responded appropriately to requests from patients, families, staff members.

Complied with policies and procedures or customer satisfaction, and service excellence

United States Postal Service Chicago

Mail Clerk

11/2021 - 02/2023

Organized supplies in order to maintain adequate stock levels throughout the shift.

I handle packages and mail being received from different locations Tendering out customers who came with letters and packages

University of Chicago Medical Center Chicago

Patient Transporter

01/2013 - 10/2021

Ensured that all medical equipment was properly maintained and sterilized.

Transport patients to and from different procedures within the hospital

Recognize caller needs and recommended viable solutions

Multitasked to resolve inquiries in real time, whilst giving customers full attention

Complied with office workflow processes to achieve absolutely efficiency

Answered incoming telephone calls, determine of callers and forward calls to appropriate personal

Twin Tree Service Chicago, IL

Laborer, Landscaping

06/2011 - 07/2013

Cleaning up lawns for residential properties. Mowing lawns, trimming bushes, weed whacking and edge up.

Maintained accurate records of inventory levels and product locations in the warehouse.

Worked with team members to ensure efficient workflow throughout the day.

Performed regular checks of equipment for proper operation and safety compliance.

Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.

Cleaned work area after job completion ensuring all debris is properly.

One Stop Food & Liquors Chicago, IL Cashier

01/2013 - 01/2013

Scanning customers groceries at the checkout counter, bagging groceries and returning overstock items

Student Health Center-SIUC Carbondale Receptionist

09/2011 - 12/2011

Filing, Switchboard, Mailing, Xeroxing, and prepare conference rooms for meetings

University of Chicago Medical Center Chicago

Patient Transporter

04/2007 - 03/2009

One Stop Foods Chicago

Cashier

09/2005 - 05/2006

Scanning customers groceries at the check out counter, bagging groceries and returning overstock for customers.

Starbucks Edwardsville

Barista

08/2004 - 04/2005

Prepare different types of coffee and cappuccino mixes for customers I also did some cashiering and sanitation work.

Education and Training

Southern Illinois University Carbondale General Education. 08/2011-05/2012

Malcolm X College Chicago, IL

General Education

09/2009-05/2011

Malcolm X College Chicago, IL

General Education

12/200*-**-****

Southern Illinois University Edwardsville, IL General Education

08/2004-05/2005

Bronzeville Military Academy Chicago, IL HIGH SCHOOL DIPLOMA

06/2004

Certifications

CPR

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