Administrative Assistant General Manager
Resume:
Kiana Guardiola-Garcia
San Diego, CA *****
**************@*****.***
Quality-focused employee offering excellent communication, work ethic and computer skills. Meets deadlines and works with a high level of organization and dependability. Authorized to work in the US for any employer
Work Experience
Assistant Community Association Manager
The Plaza Condominium Association-San Diego, CA
December 2022 to September 2024
• Provides status and suggested strategies to General Manager to ensure good communication and smooth property operations.
• Maintains organized, comprehensive unit files including leases, communications, work orders, etc.
• Communicate effectively with HOA Board, addressing their needs and concerns in a timely and professional manner.
• Enforces HOA rules and regulations, addressing violations fairly and diplomatically while staying up-to- date on California Fair Housing Laws and HOA regulations.
• Reviews HOA governing documents to serve as the main representative for homeowner inquiries, requests, or complaints. Ensures prompt resolution and mediates minor disputes timely and efficiently.
• Conducts regular property inspections and documents any maintenance needs or violations.
• Oversees the upkeep of common areas within HOA community including repairs, general cleaning of the building and grounds, scheduling vendors ensuring quality work is performed.
• Manage HOA budgets and financial records, ensuring accurate and timely reporting.
• Solicits bids and negotiates service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships.
• Prepares Board agendas, attends all meetings, and follows-up on action items. Executive Administrative Assistant/Bookkeeper
Lumos Atelier/Kara Barber Hair-Lake Mary, FL
April 2020 to November 2022
• Acted as the main point of contact for general communications.
• Managed all schedules, payroll and appointments.
• Welcomed guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries.
• Compiled expense reports and performed all bookkeeping tasks.
• Maintained inventory and supplies.
• Organized and attended meetings, including compiling all documents and reports ahead of time.
• Filed paperwork and organized computer-based information. Provider/Co-Owner
Crisstie's Playhouse-Fallbrook-CA
May 2017 to December 2019
· Transport children to and from school, social gatherings, and medical appointments.
· Developed schedules and daily routines to ensure all physical activity, playing, and resting times were correctly met.
· Kept records of every child, including day to day observations and information regarding activities, meals served, and medicine administered.
· Worked with special needs children extensively to ensure all needs were met in every fashion while teaching them day to day tasks.
· Promoted children's emotional and social development and self-actualization. Administrative Assistant
Window Elegance-Vista-CA
January 2016 to May 2017
• Screened and answered a high volume of phone calls and email inquiries for custom orders.
• Maintained appropriate filing of personal and professional documentation.
• Invoicing after jobs were completed and delivered to the client's utmost satisfaction.
• Worked well with every level of management and staff, vendors,
• designers and clients.
• Organized files, records, workroom supply orders, and invoices. Sales Associate
Tilly's-Oceanside-CA
January 2015 to April 2015
· Cleaned and organized the store, including the checkout desk and displays.
· Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
· Handled all customer relations issues in a gracious manner and in accordance with company policies.
· Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
· Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
· Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Executive Assistant
Taylor E. Hood-Murrieta-CA
February 2013 to March 2015
· Organized and attended meetings, including compiling all documents and reports ahead of time.
· Filed paperwork and organized computer-based information.
· Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
· Managed and reviewed filing and office systems.
· Executed basic banking and bookkeeping tasks.
Sales Associate
Tilly's-Oceanside-CA
April 2012 to May 2013
· Demonstrated use and care of merchandise.
· Greeted customers and ascertained customers' needs.
· Organized racks and shelves to maintain the visual appeal of the store.
· Counted cash drawers and made bank deposits.
Education
Associate's Degree in Business Administration
San Diego Mesa College - San Diego, CA
August 2023 to Present
High school diploma
Mission Hills High School - San Marcos, CA
October 2010 to June 2013
Skills
• Accounts Receivable
• Administrative Experience
• Fair Housing Regulations
• Childcare
• Balance Sheet Reconciliation
• Microsoft Powerpoint
• Microsoft Windows
• Property maintenance
• Computer Skills
• Computer Networking
• Journal Entries
• Payroll
• Personal Assistant Experience
• POS
• Sales
• Office Management
• Bookkeeping
• Property Management
• Typing
• Financial Statement Preparation
• Accounts Payable
• Microsoft Office
• Event Planning
• Accounting
• Operating Systems
• Data Entry
• Merchandising
• QuickBooks
• Microsoft Outlook
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