Amy M Jenkins
**** **. **** ***, ****** City, MO 64123
****************@*******.***
Professional Summary
Accomplished and energetic receptionist with strong organizational and prioritization abilities. Areas of expertise include technological skills and customer and patient services. Service-oriented in healthcare. Core competencies include organizational skills, excellent communication, ophthalmic knowledge, and punctuality. Handles tasks with accuracy and efficiency. Skills
Clerical
Typing/Writing
Computer and electronics
Medicine and Eye Care
Quick Tactile Learner
Experience
Kansas Department for Children and Families Mar 2020- Aug 2022 Receptionist/Greeter
Navigating Computer Program to assist clients and representatives
Scanning documents, Copying and Entering Demographic information
Retrieving faxes and mail and distributing to assigned person Mid America Eye Center Dec 2014- Oct 2019
Receptionist/Ophthalmic Technician’s Assistant
Create, maintain, and enter information into databases.
Schedule and confirm appointments for patients.
Collect and deposit money into accounts and balance patients' ledgers.
Complete and update forms in accordance with company policies and procedures.
Operating office equipment, such as fax machines, copiers, and phone systems Heart of America Eye Care March 2011- Sept 2014
Receptionist
Checking patients in for appointments: receiving and entering patient’s insurance and demographic information into the system, scanning and entering all patients paperwork
Checking patients out: scheduling follow up appointments, collecting copayments or balances and applying them to patients' accounts, also some electronic insurance claims and coding.
Filing paper charts and transferring to EMR
Education
High School Diploma from Turner High School May 2009
3 years of Business and Computer Technology classes and 1 year of keyboarding class