Customer Service Dining Room
Resume:
SHEENA LIGGINS
SKILLS
Conflict and Complaint
Resolution
•
• Bathroom Servicing
Menu Memorization and
Presentation
•
• PPE Guideline Compliance
• Warm and Friendly
Transactions and Cash
Handling
•
Dining Room Cleaning and
Upkeep
•
• High-Volume Dining
• Team Player
• High-Energy and Stamina
• Cool Under Pressure
• Ability to Lift 30 Pounds
• Order Accuracy and Delivery
• Customer Service and Rapport
• Food and Beverage Service
• Restaurant Operation
• Beverage Preparation
• Greet Guests
• Food Plating and Presentation
• Dish Preparation
• Active Listening
• Accuracy and Efficiency
• Inspecting Tickets
• Guest Satisfaction
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Outgoing [Job Title] with experience working both FOH and BOH. Focused and hardworking
team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Enthusiastic Waitress with experience in service in high-end dining establishments. Knowledgeable about food and beverage pairings, inventory management and kitchen preparation. Excellent memorization skills with outgoing, personable attitude. Versatile [Job Title] with exceptional communication CONTACT
Atlanta, GA 30314
******.****@*****.***
• Bussing Tables
• Phone Inquiries
• Table Clearing
• Billing and Payment Processing
• PCI (Payment Card Industry)
• Restocking Condiments
• Patron Rapport
• Time Management
• Register Preparation
• Serving Customer Needs
• To-Go Order Preparation
• Speaking
• Detail-Oriented
• Mathematics
• Writing
and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Upbeat [Job Title] with outstanding coordination and memorization skills.
[Number]-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. WORK HISTORY
November 2021 to Current
Waitress Waffel House, Union City, GA
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
•
Used cash registers and credit card machines to cash out customers.
•
Kept server areas clean and stocked to increase efficiency while working tables.
•
Greeted new customers, discussed specials and took drink orders.
•
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
•
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
•
Bussed and reset tables to keep dining room and work areas clean.
•
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
•
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
•
Folded napkins and prepared silverware sets to provide adequate supply for host station.
•
Stayed up-to-date on menu changes to help customers make food choices.
•
• Inspected dishes and utensils for cleanliness.
April 2021 to August 2021
Delivery Driver Jimmy John's, Dallas, TX
August 2020 to April 2021
Waitress Waffel House, Dallas, TX
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
•
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
•
Completed on-time deliveries by choosing best and most efficient routes.
•
Operated vehicle safely in highly congested areas with no traffic violations.
•
Completed rush deliveries on tight timetables to satisfy customer needs.
•
Delivered packages to customer doorsteps and business offices.
•
Fostered positive working relationships with regular customers.
•
Successfully avoided time delivery delays by carefully planning best routes.
•
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
•
Planned delivery routes and most efficient methods of distribution.
•
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
•
Used cash registers and credit card machines to cash out customers.
•
Kept server areas clean and stocked to increase efficiency while working tables.
•
Greeted new customers, discussed specials and took drink orders.
•
EDUCATION
Blackburn Alternitive School, Omaha, NE
Contact this candidate