Community Health Project Planning
Resume:
CURRICULUM VITAE.
ASABA DANIEL
MOB: 075*******
EMAIL:********@*****.***
BIODATA.
Sex: Male.
Nationality: Ugandan.
PERSONAL PROFILE
Am a firm believer in continuous learning and improvement with more than 6 years of experience in data management, community mobilization, stakeholder engagement, project planning and implementation and field work. Iam efficient at what I do, energetic, innovative, highly self-motivated, eager to learn, a good listener, a good time manager, hardworking, committed, a team player, honest, polite, a person of integrity, focused and a good planner Iam also computer literate with knowledge in software such as Microsoft office word, excel, MS project, MS access, Outlook, power point and Gmail. I have knowledge on phone applications like survey CTO, Tremap, Systems like Enterprise resource planning systems (ERP), Point of sale
(POS) systems and CMSgynamic
EDUCATION LEVEL
PERIOD INSTITUTION QUALIFICATION GRADES
2022 – 2023 Uganda Management Institute Post Graduate Diploma in 4.47 Project Planning and Management
2007 – 2010 Makerere University Bachelor of Science in 3.21 Business statistics
2005 – 2006 Naalya Senior Secondary school UACE 16 2001 – 2004 Naalya Senior Secondary school UCE 12
1994 – 2000 Kitante Primary school PLE 12
ADDITIONAL QUALIFICATIONS
1. A post graduate certificate in Monitoring and Evaluation from the School of Statistics and Applied economics, Makerere University
2. A certificate of Good Clinical Practice from the Global Health Network 3. A certificate of Introduction to Clinical Research from the Global Health Network WORKING EXPERIENCE
Organization Period Position
Living Goods Uganda 2/8/2021 – Today Community Health Supervisor Overview of role
As part of the Community Health Management Team, I support Community Health Workers (CHWs) in Masaka District to deliver high quality health care to their communities through providing continuous mentorship and training through supervision and executing branch operations in line with Living Goods policies and procedures to ensure health impacts in their communities in a sustainable way.
Responsibilities
Effectively mobilized 56 VHTs to participate in quarterly VHT refresher trainings and monthly peer leaders training. This helped to sharpen their skills in delivering health impact in 73 villages. Mobilized peer leaders to attend all peer leader’s meetings without fail and supported the peer leaders' trainings through motivation, discussing solutions to challenges in the field, assessing performance of peer groups and preparing transport refund. This helped to improve on peer supervision to 100%.
Conducted monthly field spot checks to identify areas where VHTs needed training. Through peer group meetings I conducted coaching sessions after analyzing VHT performance reports to identify training needs. This resulted in sustained good performance in household coverage, U1 and U5 assessments, number of women visited for family planning services, Treatments, CYPs, PNC, immunization targets, 100% data quality.
Mobilized 56 VHTs to fully participate in the family planning assessments done by the family planning focal persons. This increased the recognition of VHTs by the health facility staff and now they are getting short term methods such as Sayana, COCs and POP and dewormers from the health facilities.
Through developing and following workplans to ensure effective supervision, I identified capacity needs of weak VHTs and addressed them through mentorship and coaching by conducting field visits, sms, phone calls to agree actions and tagging weak performers with high performers. Effective and clear communication of organization policies to VHTs during group meetings and trainings. This helped to explain about the no sales policy, data quality policy and the compensation experiment and how VHTs benefit from them. I addressed concerns and misconceptions, equipped VHTs with information to share with clients hence motivating VHTs and ensuring less than 10% attrition.
I identified and resolved VHT delivery program bottlenecks such as falsifying data, limited stock such as family planning commodities and dewormers, VHTs not prioritizing LG work and tech issues. This ensured sustained performance by VHTs in delivering health impact. Through introducing VHTs to health facilities, joint support visits with health assistants, reviewing VHT reporting with health facility in-charges, tracking the utilization of the LG file at the health facilities and tracking the utilization of LG referral books, I ensured that VHTs report to both LG and respective health facilities. This resulted into the adoption of 56/56 LG VHTs by the health facilities of Budadiri HC IV, Bulwala HC III, Buyobo HC III, Mutufu HC III and Bumulisha HCIII. I created and submitted monthly work plans by 30th of the previous month and accounted for all provided float by the 25th of the month ensuring accountability for funds received I broke down performance reports after analysis and disseminated them to VHT groups using WhatsApp. These reports guided group discussions about performance by showing evidence of areas that needed improvement resulting into sustained good performance. I also mobilized VHTs to support Budadiri HC IV, Buyobo HC III, Bumulisha HC III, and Mutufu HC III in the community events which strengthened the relationship between LG and the health facilities. By conducting field visits, calls and SMS to ensure that VHTs synch their work on time. I prepared timely interventions to address weak areas, track medicine utilization and also ensure timely payment of VHT incentives.
I conducted field visits with the peer groups to do data quality spot checks door to door, interviewed clients to assess the quality of the service delivered and conducted hands on training on gaps identified in the weekly reports. This ensured that VHTs observe set service quality standards. I ensured timely delivery of health facilities (3rd of the month) and followed up with the health Information assistants to ensure LG reports are entered. This resulted into an increase from 11% to 83% of health facilities integrating LG reports into their quarterly reports in DHIS2 I supported monthly VHT compensation through ensuring timely synching of phones to enable computation of incentives, verifying VHT details, sharing timely feedback in case of discrepancies, explaining VHT compensation structure during peer leaders meeting and in-service trainings and following up VHTs to ensure they are paid. This motivated VHTs. I ensured that VHTs always have stock through last mile delivery which ensured good performance. Skills developed
Relevant experience in a busy programme impact/sales environment
Learning from experiences and applying what is learned to new situations
Planning, prioritizing, breaking down tasks accordingly
Flexible, adaptable and having field experience
Experience ICTs like using Ms word, MS excel, MS power points, phone applications like survey CTO, Tremap, Systems like Enterprise resource planning systems (ERP), Point of sale (POS) systems
Team management and Supervisory skills
Collaboration and negotiation
Honest, Integrity and an effective learner
Relationship management and persuasion
Forecasting and identifying patterns
Public speaking and presentation skills
Program/projects data analysis, collation of information and reporting
Ability share information verbally, in writing, and, through active listening. Organization Period Position
Living Goods Uganda 1/1/2020 – 1/8/2021 Expansion coordinator Over view of role
As part of the expansions team, I was in charge of implementing expansion activities in line with the organizational expansion plan and big wins. I participated in data collection and analysis, participated in village mapping and selection, participated in recruitment and interviewing of candidates (community health workers), training and on boarding of the candidates (CHWS) and organizing graduation activities.
Responsibilities
I mobilized and recruited VHTs in 14 branches across 12 districts namely Kampala district, Wakiso district, Masaka district, Luwero district, Mpigi district, Kyotera district, Jinja district, Buikwe district, Mayuge district, Mukono district, Namisindwa district, Kayunga district. This resulted in scheduled expansion of the catchment areas in the 14 branches in line with the organization’s expansion strategy and work plan.
I participated in mapping newly recruited VHTs to health facilities. This strengthened the VHT and health facility linkages where health facilities took ownership of the VHTs. Through conducting desk reviews of demographics including distribution of population and health facilities and partners operating in the districts, I helped determine suitable district for expansion. Through pitching the Living Goods Model to Key District officials like LC5, RDC, CAO, DHO, members of district planning office, local council chairpersons, I was able to win support for LG activities
The letters of authorization and introduction I got from the district officials helped to secure support from the lower-level leaders which helped in timely recruitment of VHTs. I captured names and GPS coordinates of administrative units (health centers, sub-counties, Parishes, Villages/zones) in the intended areas of operation. This guided the team on where to recruit VHTs from.
I conducted key stakeholder meetings to validate data which improved on accuracy of data collected. I also managed recruitment data.
By sharing detailed activity reports about progress of mapping exercises, potential training venues and lists of selected candidates, i supported other departments like procurement and IT to adequately prepare for the training exercises
I organized meetings with branch team and regional managers before conducting recruitment sessions. This helped to align with expectations of the branch teams which encouraged team work Coordinating attendance of all selected candidates by ensuring they are communicated to in a timely manner before training. Following up to support those with challenges. This ensured that the targeted number of trainees is met
Making timely requisitions and accountabilities for expansion activities ensured accountability for organization funds.
Skills developed
Good analytical skills and experience in using analytical software Unimpeachable integrity and strong computer skills An entrepreneurial spirit and a drive for results
Passionate about field work and flexible.
Resilience in tough rural conditions and experience in project management Additional roles:
Organization Period Position
Educate! Uganda 19/7/2021 – 31/8/22 Enumerator
Responsibilities
Attending survey practice trainings and daily online energizers without fail Pilot surveys and survey tool practice
Arrange group interviews in rooms decided by the specific school administrations Getting consent from interview participants
Conduct the phone survey in privacy without interruption or risk of the research participant being over heard.
Administer questionnaires in privacy without interruption and without the risk of the research participant filling in the form being seen by colleagues Soon after completion of group interviews, review all completed paper questionnaires and ask for clarity from specific participants
Complete/fill in a school status questionnaire before leaving a specific school Review data collected for transcription, coding and quality checks Handle with care and confidentiality all filled-in survey forms ready for data entry Interviewing participants via phone calls, collecting data and recordings in the survey CTO app and google forms.
Administer the in-person group interviews to target schools Data entry in Survey CTO of the completed paper-based questionnaires / forms from each participant. Submit photos of raw data as well as Survey CTO forms on a daily basis Escalating concerns and queries of the participants to the team lead on time throughout the project. Submitting the daily target of completed surveys by close of business each day. Submit the original completed forms to the Educate! office as instructed by supervisor(s) Keep all data shared strictly confidential. Delete /destroy all versions of this data at the end of the project
Skills developed
Clear and effective communication
Creating rapport with research participants to prepare them for interviews Using mobile phone apps to conduct interviews and enter data Integrity and maintaining the confidentiality of research participants Team work while working remotely
Organization Period Position
Ministry of Health (MOH) 18/3/2020 – 10/8/2020 Call centre agent Over view of role
I was responsible for responding to client questions and concerns, communicating SOPs, collecting and entering data, reporting suspected cases of covid19 and representing Ministry of health through the call centre
Responsibilities
Updating MOH approved trackers to ensure proper function of the Call Centre Communicating all existing Standard Operating Procedures, guidelines and reports within an MoH approved platform to the general public
Keep updating the list of frequently asked questions and MoH validated responses within an MoH approved platform and communicating them to the public through approved channels Recording queries, complaints, concerns and emergencies in the issue tracker, respond to them, monitor progress and successfully closing all interactions with callers according to MoH standard operating procedures.
Recording in the issue tracker and referring escalations to the appropriate focal persons, monitoring progress and closing all interactions according to MoH standard operating procedures. Conducting outbound calls as and when required to government staff and the general public according to the MoH standard operating procedures Conducting MoH initiated communications as and when required Recording in the issue tracker, responding, properly escalating and following up all emergency issues from the MoH hotline that need follow up. Doing it in a timely manner according to the MoH standard operating procedures
Skills developed
Experience in using online platforms for data entry and strong computer skills Having integrity and maintaining confidentiality of the clients Attentive listening to clients
Clear and effective communication
Adaptability to responding to technical issues and strange client demands Good organization
Interviewing skills and probing skills
Timeliness in responding to queries and feedback given by clients Organization Period Position
Living Goods Uganda 1/9/2020 - 9/2/2021 Temporary Community Health Supervisor
Responsibilities
Working with the Community health manager (CHM) to develop individual plans of ensuring effective management and performance of the community health promoters (CHPs). Conduct daily, weekly and monthly community health promoter (CHP) tracking and agree actions with respective CHPs.
Support the CHP to develop weekly and monthly work schedules that will yield results and reach their monthly performance targets.
Ensure that supervised CHPs are always with stock through; support of last mile delivery through avenues like community events, mini hubs, hub and spoke and restocking days, among others. Actively participate in new CHP recruitment I.e coordinate and monitor the recruitment of Community Health Promoters - Mobilize, interview and select suitable candidates, provide feedback, and invite successful candidates for orientation base training Oversee the training of newly recruited CHPs, ensuring CHP welfare (meals, transport refund issuance), android support, CHP certification, collection of CHP initial loans and setting them up for graduation.
Support the branch to confirm stock receipt/delivery. Organize, clean, and monitor temperature in the branch warehouse Organise weekly priorities, develop CHP performance report, deliver health facility reports to respective health centres and deliver quarterly reports to district local government officials. Manage phone inventory of all allocated CHPs and ensure functionality at all times Ensure 100% effective supervision of all allocated CHPs. Participate in scheduled branch meetings.
Skills developed
Experience in community health work
Management experience.
Having an entrepreneurial spirit and drive for results. Leadership with strong interpersonal skills.
Good written and verbal communications skills
Experience working in remote hard to reach areas upcountry Working extensively in the field.
Proficiency with Microsoft word, Excel and general computer proficiency. Organization Period Position
Marie Stopes Uganda 17/12/2020 – 23/12/2020 Research assistant Responsibilities
Visiting target outreaches to conduct stock counts of items selected for study Verifying stock issued and received plus accompanying documentation for the selected period of study and noting any discrepancies
Verifying if issued stock was utilized according to set operating procedures using client consent forms
Skills developed
Working under tight deadlines
Accuracy in data entry and good records management Working in upcountry areas
A keen eye for detail, integrity and honesty
Good planning and organization
Good time management
Interviewing and probing skills
Treating client’s information and collected data with a high degree of confidentiality Organization Period Position
Living Goods Uganda 8/1/2018 – 1/1/2020 Mapping Officer Overview of role
As an integral part of the Expansion team, working closely with the Expansion Analyst I was responsible for securing local government authorizations, initial collection of village and household information to inform where Living Goods would operate in the future, data validation, data cleaning and community mobilization.
Responsibilities
Process letters of authorization from the district and lower local governments to do mapping Capture names and GPS coordinates of health centers of target areas Interview chairpersons in target areas to collect demographic information Conduct interviews with key stakeholders in the community to crosscheck, identify and correct errors in the collected data
Enter collected data on a preloaded form in the Tremap app Making reports about the progress of the mapping exercise Making timely requisitions for funds needed for the mapping exercise during the month using the webbased system of ERP
Accurately accounting for the funds used during the mapping exercise on a webbased system of ERP
Support mobilization, recruitment and base training of Community Health Promoters when needed Skills developed
Communication and interpersonalskills
Interviewing and probing skills
Knowledge of smart phone application and usage
Resilience to hard geographical terrain and experience working in remote areas Making independent and dependable decision.
Using online enterprise resource planning systems (ERP) to do requisitions, accountabilities and other office activities
Organization Period Position
Bbrood Uganda Limited 10/10/14 - 2/1/2018 Stores manager Overview of role
In this role I was responsible for overseeing inventory levels. I was also responsible for tracking and monitoring stock levels using an internet-based stock management system (CMS gynamic) to reduce wastage and theft. I was also in charge of forecasting demand and timely procurement to replenish reduced stock levels.
Responsibilities
Monitoring stock levels in the main stores and ensuring no stock outs Liaising with the branches to find out what they need Entering data of issued and received stock in CMS
Supervising cleaning and repairs
Updating the CMS system
Identifying, disposing and replenishing stock that has expired Carrying out weekly and monthly stock takes
Minimising stock wastage and theft
Updating stock bin cards regularly
Carrying out quality checks of all stock that is received Forecasting stock needed for the next month
Making reports about current stock levels and explaining disparities Supervising transportation of raw materials to shops Ensuring that all raw materials ordered for are supplied on time and are in good condition Procuring raw materials on time
Skills developed
Forecasting skills
Problem solving skills
Good supervision and interpersonal skills
Quality assessment skills
Inventory management skills
Organization Period Position
Barclays bank 10/1/2014-8/10/14 Lead generator
Responsibilities
Providing the Bank with sales leads for its products by soliciting business from prospective retail customers
Attending or making presentations to corporates on various retail consumer products
Providing customers with advice on how to complete application forms for all the Bank's products, including opening accounts and loan products
Informing customers of the set requirements, security documentation, processes and procedures that pertain to loan applications
Ensuring that completed application forms with supporting documents are delivered to specified Bank branches for onward forwarding to the Bank's credit department for credit assessment or processing Centre as specified
Sending completed application forms to the Bank's loan center on a daily basis
Keeping a sales call activity sheet to record sales calls made and potential business prospects for the Bank.
Explaining fully to customers the terms and conditions of the bank's products.
Receiving customer feedback during the course of interacting with customers and provide such feedback to the Lead Generator Team leader.
Skills developed
Good Communication skills
Good interpersonal skills
Telephone skills
How to meet deadlines
Good customer care skills
How to manage feedback collected from clients
Managing relationships
Negotiation skills
Organization Period Position
Yellow pages express limited 1/8/2011-29/11/2013 Courier Responsibilities
Delivering electricity bills
Identifying and assisting customer having complaints
Filling in and computing data collected in dispatch lists Skills developed
How to meet deadlines
Good customer care skills
How to manage data collected from the field
How to carry out a field research
How to probe customer responses and audit field data
Good communication and Interpersonal skills
Good planning and organizational skills
How to market products
How to research about market conditions and the competitors Organization Period Position
Lyna investments limited 1/6/2010-1/9/2010 Attendant Responsibilities
Receiving customers
Communicating changes in customers tastes to management
Assisting customers in choosing products
Receiving customer’s payments
Transporting revenue to the bank
Recording purchases made
Maintaining books of accounts
Skills developed
Good customer care skills
Good communication and Interpersonal skills
Good planning and organizational skills
How to market products
How to research about market conditions and the competitors
Good record keeping
Organization Period Position
Mother and child care clinic 2/1/2007 to 2/8/2007 Office assistant 30/6/2008 to 10/8/2008
Responsibilities
Receiving patients
Booking patients
Communicating with doctors and nurses on duty
Entering patient’s data
Office management
Skills developed
How to manage records
Good organization and interpersonal skills
Good customer care skills
Proper organization of the office
Good time management
How to work under pressure
Treating client’s information with confidentiality Hobbies
I enjoy watching football and spending time with my family REFEREES
Ogwal Denis - Branch Manager, Living Goods Uganda
Musana Ronald- Growth and Engagement manager, Healthy Entrepreneurs Uganda 077*******
Richard Muhumuza - Senior projects manger, Living Goods Uganda 078*******/070*******
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