Patient Care Medical Office

Laniece Houston, North Little Rock Arkansas 501-***-**** *****.*********@*****.***

PROFESSIONAL SUMMARY

Patient care professional with the ability to deliver excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in a fast-paced environment. Knowledge & Skills Areas

• HIPAA

• Screening/Approvals

• Communication

• Insurance verification

• Medical Records

• Time Management

• Vital Signs

• Situational Management

• Billing Processes

PROFESSIONAL EXPERIENCE

Rehab Nurse Technician, Encompass Health Rehabilitation Hospital 04/2015 - Present

● Demonstrate and apply knowledge of medical terminology, high proficiency if general medical office procedures including HIPAA regulations

● Communicate with patients through phone and emails to schedule appointments.

● Complete paperwork and formalities related to health insurance and billing.

● Process payments for medical treatment and procedures.

● Create and update a patient's progress report to help track and analyze their rehabilitation process.

● Maintain patient stability by checking vital signs and weight and recording intake and outtake information.

● Observe patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

● Monitor patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

● Check patient vitals such as temperature, blood pressure, and blood sugar levels. Patient Care Technician, CHI St. Vincent Hospital 04/2015 - 07/2016

● Supported patient admissions, discharges, and transfers to promote team productivity.

● Demonstrate and apply knowledge of medical terminology, high proficiency if general medical office procedures including HIPAA regulations

● Answered patient assistance calls, assessed needs, and offered qualified support.

● Documented patient information and care activities in electronic health records.

● Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Clinical Nursing Assistant, Canyon Springs Health and Rehabilitation 08/2014 - 04/2015

● Answer call lights and supported patient comfort and safety by adjusting bed rails and equipment.

● Document patient information and care activities in electronic health records.

● Observe patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

● Demonstrate and apply knowledge of medical terminology, high proficiency if general medical office procedures including HIPAA regulations

● Help patients with self-feeding and assisted feeding, based on individual needs.

● Care for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy. EDUCATION

Arkansas Career Training Institute 2012 - 2015

Clinical Nursing Assistant

Hamburg High School 2001 - 2003

High School Diploma

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