Administrative Assistant Office Manager

Experienced Office Management and Administration Professional with experience optimizing productivity, with core competencies in staffing, bookkeeping, payroll, and employee relations. A results-oriented, driven, highly dependable support specialist and leader who blends advanced organizational, technical, and business acumen. WAREHOUSE AND DONATION MANAGER — Goodwill

San Antonio, TX, January 2019 - January 2021

OFFICE MANAGER — Jamcin Investments

Bulverde, January 2015 - January 2017

OFFICE & OPERATIONS MANAGER — DNJ Trucking, LLC

Bergheim, TX, January 2013 - January 2015

Carrie Ezell

Administrative Assistant

Phone 830-***-****

Email ***********@*****.***

Address San Antonio, TX 78163

• Trained, assessed, monitored, and coached associates in retail production and donation distribution

• Monitored and accessed production area activity

Assisted in opening and closing the retail store by following established procedures according to the Retail Operations Manual

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Ensured proper use of register, cash handling methods, and execution of customer transactions according to retail business standards

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• Accepted and processed donations from donors and new goods Completed general daily office administration duties for three separate companies: Bulverde Express Care, Castle Hills Lube Center, and CSNJ, LLC

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• Utilized Windows, Microsoft Suite, Quicken, Intuit Payroll, Quickbooks Pro & Premier editions

• Managed payable & receivable accounts

• Managed personnel records

• Completed weekly payroll for an average of 40 employees

• Handled all the companies' consumer rebates with Valvoline

• Reconciled the three bank accounts and kept up to date

• Promptly ran quarterly reports, and filed and paid state and federal taxes

• Managed daily office operations for a mid-sized transportation company

• Provided fundamental support to the company drivers and the President and Vice President

• Managed payable & receivable accounts.

• Completed weekly payroll for an average of 50 employees. CAREER OBJECTIVE

EXPERIENCE

CUSTOMER CARE SPECIALIST/TECHNICIAN — O'Connor Road Animal Hospital San Antonio, TX, January 2010 - January 2013

PRACTICE MANAGER/CUSTOMER CARE SPECIALIST — Bergheim Pet Hospital & Clinic Boerne, TX, January 2005 - January 2009

• Oversaw company's budget and handled all banking needs

• Prepared expense reports and profit & loss comparisons for the Vice President

• Solely responsible for ensuring DOT (Department of Transportation) compliance

• Maintained all licensing, permits, and registrations

• Worked with brokers to schedule loads

• Dispatched the drivers and helped plan routes

• Managed personnel, financial, legal, and operational records Performed essential reception duties; answering multi-line phone systems, scheduled appointments, daily transactions, and end-of-day deposits

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• Assisted with technician duties

• Prepared and updated client charts, both hard and electronic files Assisted veterinarians in all aspects of animal care, including taking blood and urine samples, administering anesthesia, cleaning teeth, and taking x-rays

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• Proficient with Cornerstone and Avimark software and Idexx lab machines

• Managed hospital operations, supervised the staff, and monitored customer service satisfaction

• Managed employee schedules

• Responsible for payroll and data entry of financials into Quickbooks

• Managed accounts payable and receivable

• Assisted with reception and technician duties

Proficient with Windows, Microsoft Suite,

Quicken, Intuit Payroll, Quickbooks Pro &

Premier editions

• Hard working, dedicated, self-motivated

multitasker

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Strong organization, administrative and computer

skills

• • Excellent people and communication skills

• Registered Veterinary Technician • Vehicle Inspector for the State of Texas ADDITIONAL SKILLS

CERTIFICATIONS

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