Customer Service Field Technician
Resume:
curtis dunnell
Field Technician
Kansas City, MO 64133
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Key Holder/Sales Lead
ADVANCED AUTO-Raytown, MO
October 2023 to Present
Greet customer, and find out there problem
Sale and install
Change/test batteries
Check engine light
Close drawers at night
Count money and make sure deposit is good
Dock Lead/Forklift Operator
XPO-Kansas City, KS
January 2022 to Present
Load/unload trucks
Strap pallets to wall to make sure they are secure Focus on delivering customers packages correctly
As a dock lead I work on bringing trailers to the door and also setting plans together. Creating routes for the forklift drivers to load into.
Order Picker
W. W. Grainger Industrial-Kansas City, MO
July 2021 to November 2021
Pick orders as they come in. Use cherry picker to grab orders. One order per tote and put on the spine Assembly Line Worker
MACRO, LLC-Lenexa, KS
January 2021 to August 2021
Work in a group making aircraft parts for the airport. Make cargo parts for ups and other local carriers. Material Handler
Smithfield Foods-Edwardsville, KS
March 2020 to January 2021
Take one pallet to another location or drop down for pickers to get too. Load and unload trucks.
Stage pallets for loaders
Head Clamp Truck Operator
Aspen Products-Kansas City, MO
April 2019 to February 2020
Move and stack rolls of paper.
Take rolls of paper to machine.
Make sure each machine has two rolls.
remove pallets
take trash with forklift.
take scraps to the trailer.
Forlift Operator
Neovia Logistics Services, LLC-Kansas City, MO
May 2018 to September 2018
Fork lift operator. I move pallets from one truck to another. I load and unload trucks. check inventory in the truck before loading. Scan dock sheet and door before leaving truck. Make sure you complete each p/o before turning in sheet
Onervight cleaner
Planet Fitness-Lees Summit, MO
December 2017 to June 2018
Cleaned equipment
checked front desk
Great customer service
Sales Representative
Advance Auto Parts-Overland Park, KS
October 2017 to June 2018
Sale cart parts
great customer service
give customer best quality service
Field Technician
Time Warner Cable-Kansas City, MO
February 2016 to August 2016
Install cable and have great customer service
Treat customers with respect
Fix any problems with service of time warner
Make sure they are satisfied when you leave
Sales Associate
Rally House-Kansas City, MO
October 2015 to August 2016
-greet customers while still making store look nice and prepare store for customers
- Restock shelf's for displays
-Help and interact with customers
Package Handler/Sorter
UPS-Kansas City, KS
July 2015 to May 2016
Build wall with boxes,
Sort boxes
Make sure boxes fix into truck
Education
GED in Business
kansas christian college - Independence, MO
August 2017 to May 2021
Skills
• Clamp Truck Experience
• RF Scanner
• Reach Truck
• Forklift
• Warehouse Experience
• Materials Handling
• Order Picker
• Shipping & Receiving
• Pallet Jack
• Logistics
• Leadership
• Communication skills
• Forklift
• Load & unload
• Manufacturing
• Customer service
• Leadership
• Sales
• Communication skills
• Hand tools
• Mechanical knowledge
• Warehouse experience
• Order Picking
• Computer skills
• Microsoft Excel
• Distribution center
• RF scanner
• Order picker
• Industrial equipment
• Optical experience
• Organizational skills
• POS
• Word processing
• Laboratory experience
• Editing
Certifications and Licenses
Forklift Certified
Forklift Certification
Pallet Jack Certification
Driver's License
Additional Information
Skills
good with using my hands
hard worker
Experince with computers Adapt to different work enviroments Can work under pressure
Good with numbers
on time to work
love learning new things
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