Business Systems Intelligence

VENUGOPAL BURLA

Mobile: 408-***-**** Round Rock, TX 78681 *******@*******.***

BUSINESS SYSTEMS TECHNOLOGY LEADER & ARCHITECTURE

Design, Implement, Support, Lead Excellence and Cost effective Simplified solutions with Quality-Focused Approach

Strategic and Tactical Leader for Global, ERP Business Systems

“Leader, problem-solver, team player, high performer and achiever… Venu adapts well & uses his technical, analytical, and driven nature to produce results while developing high-performing teams.” – IT Manager

“Simply stated, Venu is one of those managers that every IT resource wants to work for.” – BusinessSystems Consultant

System Design

Application Architecture

KPI / Metrics Measurement

Capacity Planning

Change Management

Process Improvement

Business Intelligence

Technology Strategy & Direction

Agile Methodology

C A R E E R S U M M A R Y & P R O G R E S S I O N

Highly effective and aggressive Technology Leader with strong history of building and delivering business systems solutions, providing significant value-add to the company goals.

More than 22 years of expertise in Information Technology (leadership, management, application architecture and implementation).

Management: Technical Leadership, Team Building, Innovation, and Implementation Strategy & Planning.

Technology: Distributed Systems, Data-driven Applications, Relational Databases, Application/Data Integration and Business Intelligence (BI).

Domain Knowledge: Technology, Manufacturing, Distributors, OEM, e-commerce, Consumer and Retail.

Organically grown from developer to architect to manager of software engineering in building effective engineering teams in small and large sized companies.

Expertise and hand on experience on Order to Cash Business Process.

Expertise and hand on experience on Inventory / Warehouse Management (Material Planning) Business Process.

Expertise and hand on experience on Procure to pay Business Process.

Expertise and hand on experience on Contract to Invoice (Including Deferred Revenue) process.

Expertise and hand on experience on Call to Resolution Business Process.

Experience integrating systems with external parties (OEM, Distributors, Third Party Manufacturer and Third Party Inventory Management).

Exposure to Oracle BRM, Oracle Global Trade Management

T E C H N I C A L B A C K G R O U N D

ERP/ CRM

Oracle ERP – Order Management, Purchasing, Oracle Quoting, Inventory, BOM, WIP, Accounts Receivable, Account Payables, Fixed Assets, General Ledger, Internet Expense, Internet Procurement. Oracle CRM – Service Contracts, Installed Base, Field Service, Spares Management, Tele Service, Depot repair, Preventive Maintenance, Knowledge Base, Survey, Mobile Field Service(Service Book),Oracle BRM, Oracle GTM

Versions: R12 / 11.5.9 / 11.5.4 / 10.7 NCA / 10.7 SC / 10.6

Sales Force – Campaign, lead and Opportunity Management, Quotes, Custom Meetcomp Process

Languages/ Databases

SQL, PL/SQL, Java / Oracle 10G/9i/8i/8.x/7.x, Access

Tools/ Software

(Integration, Migration, BI)

ODI, SOA, Data Staging, Oracle Discoverer, Oracle Forms 6i, Oracle Reports 6i, Developer 2000, Oracle Workflow, SQL Loader, SQL UTL, Toad, Data Junction, Oracle HTML DB / ITG Kintana Migration Tool, Data Junction,,

Interface/API

Order import, PO Receipts, RMA Receipts, Ship confirm, AR Invoice import, Inventory Interface, Items, Customers, BOM, WIP, PO Vendors, PO Interface, AP Invoice import.

Training

R12 Financials New Features. Sales force administration. Workflow administration. APICS. Fundamentals of JAVA.

P R O F E S S I O N A L H I S T O R Y

Dell Inc. Round Rock, Texas 2016 – Present

IT EBS Application Architect

IMPROVEMENTS IN TEAM MORALE, SLA PERFORMANCE, COST CONTROL, & CUSTOMER SATISFACTION

Lead Oracle GTM Development team of 12 members.

Recruit, hire, train and supervise direct and indirect reports.

Prepare Yearly Intake budget proposal.

Yealr Performance review of the team.

Design and Architecture of GTM Analytics. Designed over 200 KPI’s to enable visibility of every activity in GTM.

Lead the Order Management Development team.

Hands-on technology leader.

Technologies/methodologies: Oracle, PL/SQL JAVA, ITG, TFS Source control, toad. Agile Methodology.

Emerson Process Management, Round Rock, Texas – 2013 – 2016

Business Systems Process Improvement Manager

•Led R&D Development Teams charged with business process improvement, implementation, monitoring, and maintenance.

•Managed and coached 4-member staff, and managed relations with all business units and vendors.

•Cost saving for Order Management Process improvement from $700K to $200K by hiring 2 contractors for 6 months.

•Design interface with tracks shipping system.

•Design trade sphere integration to validate denied customers shipments.

Proactive EBS system study and process improvement.

Mange and drive all proactive performance engagements, including project justification, get project approved, hire team members accordingly.

Vendor Evaluation and selection. Part of Oracle ERP upgrade vendor selection committee a 15 million project.

Led Trax shipment system with Oracle ERP Shipping module.

Led Order Management system integration with Trade sphere for global trading.

Research and software evaluation and selection.

Performance review of direct reports.

Development planning of direct reportsMentored development teams and coached various design patterns by implementations.

Technologies/methodologies: Oracle eBusiness (ERP), PL/SQL, ITG, Toad. Waterfall Methodology.

Gap Inc, Pleasanton, California – 2013

Sr. Development Manager

•Led R&D Development Teams charged with web, application services, build-out, implementation, monitoring, and maintenance during rapid growth period.

•Manage third part Managed Services

•Resource Planning and Budgeting.

•Monitor Budget

Manage Projects from Budgeting, Planning and implementation.

Project Planning, Resource Planning, Budgeting.

Work with vendors to identify the right solutions.

Vendor Screening and Negotiations

Prepare and approve SOW’s

Led Datastage upgrade project, Mainframe upgrade integration with Oracle ERP.

Responsible from requirement gathering to implementation of new solutions.

Work with business users to analyze and troubleshooting the problem.

Prepare Functional / Technical documents for enhancements and issues.

Technical Architect for new enhancements.

Explore and evaluate and prepare recommendations of new features, applications, tools.

Eliminated obstacles to rapid delivery with guidance for design functionality and technical viability.

Mentored development teams and coached various design patterns by implementations.

Technologies/methodologies: Oracle eBusiness (ERP), SQL, PL/SQL, Data Staging, workflow, XML Publisher. Agile Methodology.

Fujitsu Computer Products Of America, Sunnyvale, California 2000 – 2013

IT MANAGER Business Systems

•Provided technical guidance and architecture leadership to IT Business systems team. Reported to Sr. Director.

•Managed and coached 7-member staff, and managed relations with all business units and vendors.

•Set up yearly road map for the team.

•Hiring, Performance review of the team members.

•ManMan legacy system conversion

•Setup SLA’s for day to day support.

Implementation of Order Management, Inventory, Costing, BOM, WIP, PO, AP, AR and GL.

Implementation of Install Base, Quotes, Service contracts, Field Service and Depot Repair.

Led Design and Implementation of Data ware house and Hyperion.

Design and led development of cycle count process.

Led Sales force implementation and Integration with Oracle ERP Quotes and Order Management.

Design and led development of Vendor Managed Inventory system and integrations.

Design and led development of Post Sales process.

Design and development of carton and Pallet packaging process with barcode carton/pallet labels by integrating zebra printers with post sales systems.

Design, development and Implementation of FedEx integration to automatically printing FedEx labels from Order Management system using zebra printers.

Design and led development of NTF process.

Design and led development of warranty system.

Design and led development of customer portal.

EDI Integration with OEMs.

Upgrades Business systems.

Led the design and development efforts for Mobile Field Service(Service Book)

Build offshore development team to reduce the cost by five times.

Vendor screening and selections.

Manage SOWs and contracts with third parties.

Mentor, train and develop direct repartees.

Support Business with daily cycle counts, yearly PI, Monthly period close, yearly period close, yearly 1099 process.

Technologies/methodologies: Oracle eBusiness (ERP), SQL, PLSQL, ODI, XML Publisher, JAVA, JFS, Sonique messaging, Hyperion, Oracle SOA, Sales Force, waterfall and hybrid.

Baltimore City Public Schools, Baltimore, Maryland - 1999 – 2000

Sr. Programmer Analyst Business Systems

•Provided technical guidance to various highly-visible projects in the company and managed various projects all the way from requirements gathering to the delivery of the project.

•Involved in Open Interfaces for OE, INV and BOM modules

Customization/ New Development of Reports & Forms in Oracle Manufacturing modules (INV, OE, BOM, and WIP)

Customization/New development of Reports & Forms in Oracle Applications

Imported Customers and Invoices data from the legacy systems to AR

Developed User Defined Concurrent Programs.

Customized screens in SQL*Forms 2.3/4.5 for applications.

Registering Customized Forms, Reports in AOL and System Admin.

E D U C A T I O N

Bachelor of Engineering 1996

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