Customer Service A Team
Resume:
Angelettla Evans
Greensboro, NC *****
*****************@*****.***
Professional Summary
Proven team player and effective communicator, demonstrated through a history of collaborative successes at Labor Finders. Skilled in problem-solving and customer service, consistently enhancing team efficiency and client satisfaction. Achieved significant improvements in operational workflows, showcasing a strong work ethic and a commitment to continuous learning and adaptation.
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Work History
August 2022 - September 2022
Labor Finders - Greensboro, NC
ELS OF FLORIDA INC
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
May 2022 - June 2022
Summer May - Greensboro, NC
Housekeeping Room Attendant
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
November 2021 - December 2021
Labor Works Industrial Staffing - Greensboro, NC
Coliseum
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
May 2021 - June 2021
Graham Personnel Services - Greensboro, NC
Janitorial Worker
Swept hard surface floors using broom or push broom dust mop.
Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
Dusted surfaces, ledges, fixtures and furniture.
Sanitized break area kitchen counters, tables and sinks.
Cleaned and sanitized drinking fountains.
Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
Kept building spaces premises clean inside and outside.
Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
Polished stainless steel fixtures and furniture details.
Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
Supported recycling initiatives by properly sorting waste materials into designated bins for collection.
Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
April 2021 - May 2021
Hire Quest LLC - Greensboro, NC
Warehouse Worker
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as [Number] pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Increased accuracy of inventory records through meticulous documentation and regular audits.
Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Supported customer satisfaction efforts through prompt resolution of delivery issues.
Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Reduced order processing times with meticulous attention to order picking and packaging.
Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Reduced waste, implementing recycling procedures for packaging materials.
Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
Streamlined inventory management, updating records to reflect real-time stock levels.
Optimized storage space, rearranging items to better utilize available square footage.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maintained clean, orderly work environment free of hazards.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.
Assembled pallets and crates for secure transportation of materials.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Operated equipment while observing standard safety procedures.
Verified quantity and description of materials received by checking merchandise against packing list.
Helped train new employees in safe practices and warehouse procedures.
Drove forklifts, pallet jacks and other equipment to move materials.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Managed warehouse operations and verified proper shipment procedures.
Moved furniture and boxes using utility dolly and truck ramp.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Verified documentation and condition of freight to assure quality standards were achieved.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Strapped items down over protective padding to secure throughout transportation.
Operated moving truck safely to deliver items to destination without nicks or scratches.
January 2021 - February 2021
Key Resources Inc - Greensboro, NC
Warehouse Worker
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as [Number] pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Increased accuracy of inventory records through meticulous documentation and regular audits.
Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Supported customer satisfaction efforts through prompt resolution of delivery issues.
Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Reduced order processing times with meticulous attention to order picking and packaging.
Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Reduced waste, implementing recycling procedures for packaging materials.
Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
Optimized storage space, rearranging items to better utilize available square footage.
Streamlined inventory management, updating records to reflect real-time stock levels.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.
Assembled pallets and crates for secure transportation of materials.
Maintained clean, orderly work environment free of hazards.
Drove forklifts, pallet jacks and other equipment to move materials.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Operated equipment while observing standard safety procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Verified quantity and description of materials received by checking merchandise against packing list.
Helped train new employees in safe practices and warehouse procedures.
Managed warehouse operations and verified proper shipment procedures.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Moved furniture and boxes using utility dolly and truck ramp.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Strapped items down over protective padding to secure throughout transportation.
Verified documentation and condition of freight to assure quality standards were achieved.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Operated moving truck safely to deliver items to destination without nicks or scratches.
September 2020 - October 2020
Adecco Staffing Agency - Greensboro, NC
Wearhouse
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
July 2019 - August 2019
Labor Finder Industrial Staffing - Greensboro, NC
Material Handler
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Performed cycle counts and inventory control to accurately track product levels.
Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Attached identifying tags to containers to mark with identifying shipping information.
Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Managed inventory levels with precision, performing regular audits and adjusting as necessary.
Monitored warehouse to identify missing items, spills, and unusual activity.
Received and unpacked shipments and new equipment as directed.
Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
Reduced material waste by implementing sustainable handling and packaging techniques.
Enhanced security measures, conducting regular checks to prevent loss or damage to inventory.
Coordinated disposal of obsolete materials, ensuring environmentally friendly practices.
Ensured compliance with safety regulations, leading to reduction in workplace accidents.
Fostered culture of continuous improvement, suggesting several process enhancements.
Optimized storage solutions, creating more efficient use of warehouse space.
Maintained accurate inventory levels to prevent stock outages, conducting weekly inventory audits.
Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
Moved furniture and boxes using utility dolly and truck ramp.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Strapped items down over protective padding to secure throughout transportation.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Managed warehouse operations and verified proper shipment procedures.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Verified documentation and condition of freight to assure quality standards were achieved.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Assembled pallets and crates for secure transportation of materials.
Verified quantity and description of materials received by checking merchandise against packing list.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Unpacked and repacked items in different quantities and configurations for shipment.
Helped train new employees in safe practices and warehouse procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Assisted in receiving, stocking and distribution of merchandise.
Facilitated smooth warehouse operations, maintaining clean and organized work areas.
Implemented barcode system for inventory management, streamlining tracking process.
Increased customer satisfaction by accurately and promptly processing orders.
Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
Assisted in development of just-in-time inventory system, reducing overstock and associated costs.
Negotiated with suppliers to secure more favorable terms for bulk material purchases.
Improved safety standards, conducting thorough inspections of material handling equipment.
Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.
February 2018 - August 2019
Labor Works Temp Service - Greensboro, NC
Traffic Control Flagger
Calmly managed clearing of path during passage of emergency vehicles.
Provided essential instructions to foremen, crew chiefs and other flaggers.
Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
Used flagging tools such as stop and slow paddle and red flag.
Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
Patiently directed motorists towards detours and alternate routes.
Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
Familiar with use of hand signaling procedures.
Education
June 2014
Ben L Smith High School Greensboro, NC
High School Diploma
Languages
English
Limited Working
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