Medical Assistant Patient Care

Valorie James, NRCMA

Houston Texas *****

Cell phone: 346-***-**** Email: *************@*****.***

SUMMARY:

A dedicated and responsible Certified Medical Assistant with excellent communication, patient care skills, and great time management; seeking an opportunity in your clinic to contribute to the betterment of patient care and the success of your organization.

OCCUPATIONAL SKILLS:

Rooming and interview patients

Vital Signs

Taking chief concerns and medical history

Patient advocacy

Various Lab Tests

Attention to details

Excellent Customer Service

Coding-CPT/ICD-10

EHR- Electronic Health Records

Medical Terminology

Sterilization

Insurance Verifications- ICD 10 and CPT Coding

Pharmacology

Critical Thinking

Assist Physician with Exams

Collection of Patient Co-pays

Calling in Prescription Refills

Answering Multi-Line Phones

Teamwork and independently

Specimen Collection & Analysis

Flexible and Adaptable

Minor Office Surgical Procedures

Patient/Family Communications

Skilled use of an AED and EKG

Knowledge of OSHA and HIPAA

Administer Injections

Conflict Resolution

Charting

BLS/ CPR Certified

Organization and great time management

Capillary Sticks (SQ, IM, ID, Gluteal)

Wound care and suture

Phlebotomy (Vacutainer, Syringe, Butterfly)

EDUCATION and CERTIFICATIONS:

The College of Health Care Professions- Houston, TX 2024

Medical Assistant Program

Texas Education Agency- Houston, TX 2019

GED High School Diploma

National Association for Health Professionals 2024

National Registered Certified Medical Assistant

EMPLOYMENT:

TMC Physician Medical Assistant Externship- Houston, TX 05/2024 – 06/2024

●Provide friendly and professional patient care and service to all who entered facility

●Greet and escort patient to treatment rooms in warm and professional manner

●Assist in front office by answering phones, scheduling appointments, check patients in and out, and insurance verification

●Took vital signs, EKG’s, blood draws, administer injections, and Urinalysis

●Prepare patient charting and documentation updates accurately in EHR system

●Assist physician with patient treatment and care plan

●Clean and sanitize treatment room after each patient, and stock medical supplies

●Follow all hipaa guidelines and protocols to safeguard patient privacy and medical information

James Homemaker- Household Management Houston, TX 01/2020 – 09/2023

Responsible for weekly grocery shopping, setting and monitoring household budget, and scheduling of household property management

Coordinate schedules, doctor appointments, and after school activities

Provide all meals daily ensure nutrition is top priority and ensure hygiene of children is taken care of

Clean household, provide laundry service weekly, and ran errands

Participate in school functions sub as PTO and volunteer for other school activities

Accent Care- Healthcare Provider Houston, TX 08/2019 – 08/2020

Assist patients with personal hygiene, dressing, bathing, and other daily activities in a compassionate manner

Observing and monitor patients and report on patients conditions

Took vital signs, schedule appointments, and provide emotional support to patients

Provide some light cleaning and cooking meals and assuring patients well being

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