Administrative Assistant

NATALIE MOSCOSO

Business Operations Administrative Assistant

Adaptable Administrative Assistant with excellent communication. Proven knowledge of executive support staff and workflow prioritization. Experienced in problem solving, service and time management.

SEMPRA/SOUTHERN CALIFORNIA GAS COMPANY

ADMINISTRATIVE ASSISTANT 2

Pico Rivera, CA. June 2023 – June 2024

Review and process invoices

Code all incoming invoices received in SAP

Update Invoice Tracker Report

Review and learn company’s COVID19 protocols

Process COVID19 cases reported for contractor employees

Assist contractor employees with appropriate protocol to take when tested positive or exposed

Gather appropriate information from contractor employee and notify SCG supervisor/ contractors supervisor

Log COIVD19 cases to tracker spreadsheet

Receive COVID19 company outbreak reports from HR

Log company outbreaks to tracker report

Recreated Business Flow Charts in Visio

Scheduled meetings

Managed meeting conflicts

Assisted with project support

Gather and track information provided by vendor

Edit Budget Weekly Variance Tracker

Send revised Budget Weekly Tracker to team

Attend meetings with vendors

SOUTHERN CALIFORNIA EDISON

MAJOR PROJECTS ORGANIZATION ADMINISTRATIVE ASSITANT/DATA STEWARD

Pomona, CA. February 2019 – September 2022

Managed confidential documents, files, and reports

SharePoint Sites Creation

Supporting Director/Principal Managers/Sr Managers with all administrative tasks and projects required

Use Microsoft Office Suite to create and revise documents and presentations

Provided cross-coverage support for other Administrative personnel

Using DocuSign to file electronic and paper documents

Trained staff on office procedures and software applications

Gather, track, and manage documents for Principal Managers and Staff

Monitored and coordinated venue reservation and travel arrangements

Facilitated meetings

Redirected concerns to appropriate personnel

Created Job aids

Scheduled meetings

Managed meeting conflicts

Maintained calendars and schedules to set appointments for management team

Created meeting agendas

Managed Staffing Report and presented report to Directors and Project Managers

Assisted HR with onboarding employees

Update onboarding trackers

Provide employees with correct onboarding documents

Provided managers with correct onboarding instructions

Coordinated COVID-19 reentry for staff

Managed email distribution for 170+ employees

Coordinated support between staff and IT department with requests and equipment

Managed and reconciled department trackers

Received, reconciled and organized images delivered from Aerial Team

Offered project support

Assisted in updating SAP database

Worked with SAP, Eworld, ARCGIS, FIM map

Meet with event stakeholders to gain an understanding of the event's purpose and goals

CUSTARD INSURANCE ADJUSTERS

ADMINISTRATIVE ASSISTANT

West Covina, CA. January 2018 – January 2019

Maintained confidential files for in house Adjusters

Put together claim folders for our Adjusters

Reviewed and submitted documents for State claims

Completed invoicing and billing documents

Proper submittal for claims

Reviewed and sent out faxes

Reviewed, filed, and sent out confidential documents accordingly

Provided excellent customer service to vendors and outside Adjusters

Daily use of Microsoft Office

Learned to operate new office technologies

Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs

Scheduled and confirmed appointments for clients

Opened, routed and distributed incoming mail to staff members

Made copies of correspondence and other printed material

Assisted staff with computer usage

Established work procedures and schedules and kept track of daily work of clerical staff

LA FITNESS

KIDS CLUB ATTENDANT/RECEPTIONIST

Pico Rivera, CA. April 2016 – December 2017

Greet parents and children with a smile; invite children to join activities

Ensure that all children are engaged with a special focus on older, shy and/or bored children; comfort and assist crying children

Organize and implement age-appropriate activities such as craft time and story time

Ensure children are treated with responsive respectfulness and discuss behavior tactfully and out of range of other children’s hearing

Care for children ages 3 months through 12 years old

Ensure the entire childcare space is supervised and that every zone with a child is staffed

Ensure that all items on the opening and closing operations checklists are completed

I am present on the floor and offer assistance as necessary

Provide a safe, clean environment including sanitizing toys and play areas, pick up toys, and wipe down tables and counters throughout my shift

Communicate with Parents and staff members timely and follow up as needed

Attend and participate in events, programs, meetings, and training

I represent the club in a professional manner through image, dress, communication, and immediate follow through and response

THE WORD & BROWN COMPANIES

NEW BUSINESS ASSISTANT

Orange, CA. August 2015 – January 2016

Executed special objectives and projects in response to executive team and board member requests

Prepared and updated office records spreadsheets and presentations to support executive team needs and enhance office efficiency

Attend community functions to network and identify potential opportunities

Open, sort and distribute incoming correspondences, including faxes and emails, and healthcare enrollment documents

Protect the security of medical records to ensure that confidentiality is maintained

Review records for completeness, accuracy, and compliance with regulations

Conduct searches to find needed information using Pegasus software

Managed all aspects of the event planning process, such as: budget tracking, printing design of materials, and venue identification

Delegated assignments to volunteers

Input data, an average of 50 cases per week, new and updated client information, document information codes into computer systems to support document and information retrieval

Managed confidential healthcare enrollment documents

Always provided efficient and courteous service to customers

Responded quickly to meet customer needs and resolve problems

Coordinated office workflow to maximize productivity and labor resources

Monitored office supply needs with consistent inventory checks and requisition approvals

VOLUNTEER

LYDIA JACKSON ELEMENTARY CLINIC

WHITTIER, CA

nMaintained confidential records of patients

nMaintained progress log and additional company files

nAnalyzed records for accuracy and completeness

nAssisted Community Mentors in providing books and supplies to fifth grade classrooms

EDUCATION

High School Diploma

Whittier High School

Skills

Microsoft Office

Photoshop

Marketing

Critical Thinking

Organization

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