Ariana Jones
******@*****.***
Summary of Qualifications
Strong communicator with manual dexterity and customer service experience, interested in a position that provides me an opportunity to showcase my skills and develop new ones.
Professional Qualifications
Outstanding Work Ethic Organization Skills
Telephone/email etiquette Effective performance under pressure
Positive Team-0riented Attitude Critical Thinking to Solve guest Issues
Professional Experience
Fed-EX/Package Handler May 2022- April 2023
Delivers outstanding customer service to walk-in customers and telephone inquiries.
Practices good listening skills with customers, team members, and staff leadership.
Subject matter expert on shipping needs and offering customer viable solutions.
Takes action to learn all product/service policies, procedures, and industry trends.
Operates equipment, software, and devices in an expert fashion and is willing to teach others.
Little Dickey’s Soul Food, Sacramento CA November 2020- April 2021
Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
Place clean dishes, utensils, or cooking equipment in storage areas.
Sort and remove trash, placing it in designated pickup areas.
Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
DD’s Discounts/Sacramento CA Retail Associate August 2019-September 2020
Provides prompt/efficient responses to customers at all times. Responds to calls immediately.
Handles all Customer issues in a courteous and helpful way, contacts leadership when needed.
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors.
Maintains a professional appearance and adheres to the Company's dress code at all times.
Education
Vallejo Regional Education Center June 2019
High School Diploma