Customer Service Home Health

Tanisha R. Cruz

**** ********* ***,

Philadelphia, PA 19149

610-***-****

*********@******.***

SUMMARY OF QUALIFICATIONS

• Strong Customer Service Orientation

• Strong Verbal and Personal Communication

Skills

• Decision Making, Critical Thinking

• Accuracy and Attention to Details

• Self-Motivated, Initiative, High Level of

Energy

• Reputation for Excellence and High Quality

Service

• Well Organized and Focused in Coordinating

Projects

• Can Work Independently and as a Team Player

• Remains Calm; Works Well Under Pressure

• Sharp, Quick Learner; Willing to Get Involved

WORK EXPERIENCE

All American Home Care, Philadelphia, PA 11/2019 to 03/2021 Home Health Aide

• Assisting with Patient daily function

• Planned for doctor’s appointments and/or organizing transportation for patient

• Housekeeping

• Cooking Meals

• Grocery Shopping

• Reporting to nurses about patient’s health status

• Teaching patient self- care skills

Walmart, Philadelphia, PA 05/2016 to 11/2018

Cashier

• Smile, greet, and thank customers with a positive attitude

• Stand for long periods of time while checking out customers quickly and accurately

• Keep my area clean and presentable

• Answered customers questions and helped them with their needs

• Assisted associates across the store as needed

EDUCATION

• Mastbaum, Philadelphia, PA

High School Diploma

References- Available Upon Request

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