William T. Henderson
Capitol Heights Maryland 20743
Cell: 202-***-**** Home: 202-***-****
Email: *******.***********@*****.***
Personal Information: Citizenship: USA, Veteran’s preference; rated at least 10 percent, but less than 30 percent. ACTIVE SECURITY CLEARENCE
Skills Summary:
Critical thinker, Detail-oriented, focused, analytical, exercises strong independent judgment
Motivator and implementer: creative, hands-on problem solver, strong organizational skills
Highly effective resource/time manager, knows how to prioritize own work and that of others
Excellent communicator, highly effective in both team and independent work environments
Adept writer: business processes/operations, project and planning documents, procedural guidelines, technical and administrative document writing and editing
Advanced desktop computer skills and software installation
Academic Education & Honors:
Master of Business Administration (February 2008), University of Phoenix, Phoenix, AZ 85040 Major: Business, Credits earned: 39 GPA 3.0 on a 4.0 scale
Master of Science in Administration ( May 2001), Central Michigan University, Mt. Pleasant, MI 48859 major Health Care Administration, Credits earned: 36 GPA 3.10 ON A 4.0 scale
Bachelor of Science ( May 1999), Southern Illinois University at Carbondale, Carbondale, IL 62901 Major: Health Care Management, Quarter points earned: 162 GPA 3.17
Employment History
03/2019- present
Smithsonian Institution ( Security Guard)
Washington DC
Salary: 33,400 per year
Supervisor: Donald Jefferson III 202-***-****. May contact
Duties
Assigned to a gallery or post area make frequent checks of exhibits and or artifacts to ensure none are stolen vandalized or damaged
Reports any missing,vandalized or damaged exhibts immediately to a supervisor
Responds to alarms and takes appropriate to correct the situation.
Ensure actions are taken in accordance with establish procedures
Consistently enforce rules and regulations
Is conversant with post orders; knows what alarms are in post area where nearest fire fighting equipment and telephone are located
Employment History
10/2013- 10/2016 Mail Clerk
U. S. Office of Personnel Management ( Contractor for Business Management Associates. 1940 Duke Street, Suite 200, Alexandria, VA 22314
Salary: 16.54 per hour, 40 hours per week
Supervisor: JoAnn Easley 202-***-****. May contact
Duties
Sorts and deliver all incoming mail
Retrieves, meters and delivers out-coming mail for the United States Postal Services (USPS) and FEDEX.
Process all incoming and outgoing packages, including letters, flats parcels/packages, investigation and retirement files that are placed in lock boxes and totes that are secured with combination locks.
Separates sealed and unsealed envelopes
Ensure correct postage rates for all international and domestic mail
Review all envelopes and return mail that appears improperly handled incorrectly positioned in envelope, which has illegible address
Mail clerks are available during core business hours to assist customers with request, inquiries and mail processing
Knowledgeable and current with USPS and OMP policies and regulations while delivering excellent customer service
Answering incoming calls, assisting customers, and responding to inquiries
Complete all special projects and assignments by establish deadlines
Provide signatures for five types of mail, express, certified, insured, signature confirmation and registered mail
Employment History
8/2012- 9/2013 Document Analysts
U.S. Treasury Department of Officer of Foreign Assets Control (OFAC) Contractor for Aspen Management Solution. 1101 15th Street, N.W. Suite 202, Washington D.C. 20005
Salary: 23.45 per hour, 40 hours per week
Supervisor: James B. Thorstad 202-***-**** May contact
Duties
Scanning and validating various documents such as contract closeouts, licenses application, case notes and other sensitive documents
Process licenses closeouts using off-the shelf Kofax Ascent Capture documents to provide increase efficiency, effectiveness and accuracy of the licenses application
Maintaining a high volume of contract data in both a manual and electronic filing systems; instrumental in the indexing and data entry processes
Processing and researching multiple license each day, ensuring thoroughly compliance, accuracy and document integrity, and maintaining and executing departmental record management policy and procedures
Knowledgeable of the entire mail and records management process of the Office of Foreign Assets and Control and punctual with retrieving license cases that are requested by The Chief Counsel, Licensing Officer and other enforcement specialists for reviewing purposes
Responsible for maintaining files and conducting research and retrieval of documents and case files. Also some of these searches are for internal OFAC use while other involve searches and certification for court use in criminal and civil cases. Other documents include congressional, directive, complaints, requests for licensure, banking systems regulated by OFAC.
Employment History
7/2011- 8/2012 Administrative Assistant/Program Support Specialist II
Aspen Management Solution. 1101 15th Street, N.W. Suite 202, Washington D.C. 20005
Salary: 23.45 per hour, 40 hours per week
Supervisor: Ms. Manago 202-***-**** May contact
Duties
Assist with maintaining and executing departmental records management policy and procedures
Perform duties in direct support of the Office of Science & Technology at the Department of Justice
Maintain correspondence among department within the organization
Audit travel vouchers for process of government travel within the organization
Maintain excel travel budgets which contain all travel expenses for the office: passports, visa and e-country clearances, and request for travel cards according to government travel regulations
Process all local and International travel, travel authorization, vouchers and claims for reimbursement in FMIS-to-FMIS2 travel system
9/2007- 6/2010 Employee Advocate
Mayor and City Council of Baltimore Maryland, Human Resource Department, Suite 300, Baltimore, MD 21202
Salary: 15.60 per hour, 40 hours per week
Supervisor: Human Resources Department 410-***-**** May contact
Duties
Responsible for organizing and implementing an instructional program that provided counseling services to youth who had gotten in trouble with the legal system
Utilized knowledge of individual and group counseling techniques to counsel youth referred to the Pre-Adjudicating Program
Maintain records and complete reports to determine the eligibility, treatment plan and monthly progress of each client
Create a safe, relax environment, which allowed the development of social and physical skills as wells as creativity
Employment History
8/2005- 9/2007 Teacher
District of Columbia Public Schools, 1200 First Street, N.E. Washington, D.C. 20002
Salary: 54,000 per year 40 hours per week
Supervisor Human Resource Department 202-***-**** May contact
Duties
Provided a learning atmosphere where students have the opportunity to fulfill their potential for intellectual, emotional, physical and psychological growth
Developed lesson plans that provided students with the requisite curriculum, information and guidance mandated by state education guidelines
Identified selected and modified instructional resources to address the varying backgrounds learning styles and special needs of the students
Demonstrated leadership by modeling high professional and ethical standards when dealing with students, parents, peers and community
Contributed to a friendly, family-type work environment sharing ideas with other teachers
Employment History
8/2001- 6/2005 Special Education Teacher, Prince George’s County Public Schools, 14201 School Lane, Upper Marlboro, MD 20772
Salary: 38,000 per year 40 hours per week
Supervisor: Human Resources 301-***-**** May contact
Partnered with colleagues and parents to develop environments that support student scholastic achievement
Administered diagnostic assessment as need to monitor student with special needs or disabilities
Develop Individual Educational Development plans to help students with various learning disabilities
Collect data and appropriate work samples to ensure student growth and achievement for age group subject areas
Used a variety of hands on activities to instill an early love of learning in culturally diverse children.
Employment History
11/1980- 11/2000 Pretty Officer First Class HospitalCorpman
U.S. Navy Department of Defense,
Salary: 48,000 per year on duty
Duties
Assist medical professional in providing health care to service people and their families
Act as pharmacists, medical technicians or dental assistant, battlefield, nurses x-ray technicians, administer first aid and perform minor surgery, patient transportation, food service inspection and other clerical duties
Represent the U.S. Navy in negotiating contracts and formulating policies with suppliers
Prepare and process requisitions and purchasing and contract management instructions, policies and procedures
Locate vendors of materials of materials equipment or supplies, and interview them to determine product availability and terms of sales
Promote safe work activities by conducting safety audits, attending U.S. Navy safety meetings
Direct and coordinate the activities of operations department to obtain use of equipment, facilities or human resources
Direct activities related to dispatching, routing or tracking transportation vehicles
Direct other military members in transportation or related services, such as moving, storing, loading or unloading of materials or people
Maintain access for security of highly sensitive materials
Directed and managed a budget of 2.6 million for The National Naval Research Bethesda, Maryland facility department
Volunteer/Community Service & Awards
Served as a Chief Election Judge for the Prince George’s Board of Election of Maryland
Member of The Grand Hiram Chapter of The Masonic Lodge of Baltimore, Maryland, Third Degree Mason
Past President of The Fairhill Community Association
2012 Team of the Year for Aspen of DC for work done at The U.S. Department of Treasury, Office of Foreign Assets
William T. Henderson