Service Technician Customer

Steven McMurray

Proven Service Technician and Installation Supervisor with a track record of enhancing machine performance and customer satisfaction at Clawson Automotive. Specializes in equipment troubleshooting and project oversight, demonstrating exceptional mechanical abilities and customer service skills. Achieved significant improvements in quality assurance and work efficiency, ensuring projects meet stringent company standards. Skills

Work History

Service Technician

Clawson Automotive, Bakersfield, CA May 2024 - Current BAKERSFIELD, CA 93308 661-***-****

************@*****.***

Quality Assurance

Time tracking

Project Oversight

Preventive Maintenance

Customer Service

Work Documentation

Equipment Troubleshooting

Inventory Management

Project estimation and bidding

Plumbing

Construction management

Electrical Systems

Mechanical abilities

Diagnosed and troubleshot problems, repairing, and restoring hydraulic/pneumatic machinery to peak performance.

Installed new hydraulic/pneumatic equipment and explained operation and routine maintenance protocols to customers.

Adhered to safety protocols and policies to reduce workplace hazards. Explained diagnostic findings to customers and outlined repair or service options. Inspected equipment to diagnose operational issues. Responded to problems reported by customers by troubleshooting and resolving hardware and Service Technician

Specialty Equipment Solutions, Bakersfield, CA January 2022 - April 2024 Installation Supervisor

Clawson Automotive, Bakersfield, CA January 2018 - April 2021 Education

GED Expected in December 2024

Kern High School District, Bakersfield, CA

software issues.

Diagnosed and troubleshot problems, repairing, and restoring hydraulic/pneumatic machinery to peak performance.

Installed new hydraulic/pneumatic equipment and explained operation and routine maintenance protocols to customers.

Explained diagnostic findings to customers and outlined repair or service options. Inspected equipment to diagnose operational issues. Completed visits before, during, and after installations to assess quality and performance. Coordinated materials purchasing, documentation and testing for installations. Scheduled timelines of operations and work teams.

Conducted surveys of installation locations and noted any issues. Directed teams in installation, testing, start-up and system commissioning tasks. Monitored product quality and communicated necessary improvements to site superintendent. Evaluated final results to determine quality levels and isolate root causes of any identified faults. Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.

Supervised team of installers and mechanics to complete work on time and to company standards. Optimized supply levels to keep stock within ideal parameters for expected needs. Utilized proper tools and materials to adhere to safety guidelines.

Contact this candidate