Human Resources Program Manager

Breuna Lovell

***********@*****.*** 832-***-**** Houston, TX

SUMMARY

Seasoned professional with 12 years of experience in program management and administrative support, seeking a Human Resources Coordinator role. Expertise as School Business Administrator, adept in staff training, resource allocation, and compliance with safety standards. Proven track record in improving operational efficiency and fostering engaging educational environments.

WORK EXPERIENCE

YMCA of Greater Houston Houston, TX

Program Director Aug 2023 - Present

• Oversee daily operations of child care and day camp programs, ensuring program promotion and consistent growth.

• Manage resource allocation and staff levels, maintaining strict adherence to risk management protocols to uphold a secure and educational environment.

• Support licensing processes and lead staff training initiatives, conducting monthly site evaluations to ensure quality and safety compliance.

Program Manager May 2021 - Aug 2023

• Assessed and addressed program needs, resulting in improved operational efficiency and program quality.

• Managed program operations, strengthening member relationships and evaluating staff performance to boost engagement and satisfaction.

• Implemented strategies that enhanced participant involvement and contentment with program offerings.

• Ensured strict compliance with organizational guidelines and Childcare Licensing Minimum Standards in all program areas.

Administrative Assistant Aug 2018 - May 2021

• Managed incoming calls and resolved inquiries, maintaining high levels of client satisfaction.

• Provided conflict resolution support for parents and children, promoting a harmonious and cooperative atmosphere.

• Coordinated scheduling and logistics for Summer Camp and Afterschool Program events and meetings, improving program efficiency.

Summer Camp Lead/Afterschool Site Coordinator Aug 2015 - Aug 2018

• Developed and implemented a range of activities and games to foster social skills in children aged 5-13, improving their interpersonal interactions and educational growth.

• Orchestrated educational field trips that combined fun with learning, expanding children's comprehension of different subjects.

• Ensured a safe environment by managing precise sign-in and sign-out protocols and restricting facility access to authorized persons.

Summer Camp Counselor May 2012 - Aug 2015

• Fostered child development by implementing educational lesson plans that increased youth engagement and learning.

• Upheld professional conduct and child safety through diligent adherence to organizational policies and interaction guidelines.

EDUCATION

Texas Woman’s University

Bachelors in Science, Child Development

Dec 2022

Manvel High School

High School Diploma

Jun 2013

SKILLS

CPR Certified • Customer Service • Certified in Microsoft Application • Conflict Resolution • Budget Management

• Coordination • Donor Relationship Management • HR Administration • Data Compilation • Microsoft Excel

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