Sales Director Customer Service

Eddie Brown

*** *********** ** ***** ********** Ga 30004

E-mail: *************@*****.***

Summary

Highly skilled is product sales, leadership management, and business ownership. I have the ability to lead and assist fellow colleagues and employees to successfully achieve their required goals. I have 12 years of experience owning and operating my own successful insurance sales agency.

EXPERIENCE:

OWNER/OPERATOR SALES DIRECTOR, 2001- Present

Progressive Insurance, Atlanta Georgia

Working as an owner operator and acting as Sales Director

• Solicited, priced, and sold personal, property, and casualty insurance to all prospective clients at the most reasonable and affordable rates.

• Developed an outstanding client base which is imperative for a successful business.

• Responsible for the hiring of articulate, motivated, and highly skilled sales employees. I maintained their training and kept them up to date on the most recent products and maintained all active licenses.

SALES COORDINATOR, 2002-2011

Real Time Insurance, Johns Creek Georgia

Acted as primary sales lead for all new residential purchases or refinances in several states.

• Interviewed prospective clients for various mortgage loans. Researched and evaluated every loan applicant’s financial status, credit worthiness, and ability to repay the loan.

• Primary point person for evaluating every applicants risk level and determined if the company would take on that risk.

• Coached, Mentored, and trained all new hires and placed them in their prospective roles.

CUSTOMER SERVICE LEAD, 1999-2002

Geico Direct Insurance Company, Woodbury New York

Working as the head of the customer service call center

• Solicited, priced, and sold personal, property, and casualty insurance to all prospective clients

•Mentored and trained all new hires

EDUCATION:

Graduated with honors – Business Administration, 1997

State University of New York, Farmingdale

CERTIFICATIONS:

Property and Casualty Insurance License

Property and Casualty Adjusters License

Xactimate Fundamental / Proficiency Teaining course

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