Customer Service Quality Control

Seniya Williams

Richardson, TX

m: 469-***-****

***************@*****.***

l

Objective

To advance my career with a leading organization that will utilize my customer service and management experience while enabling me to develop further as a professional

A personable, detail-oriented customer service professional with the professional qualifications and proven work ethic to deliver excellent service in fast-paced environments. Recognized for cashiering, stocking, inventory management, quality control, and system improvement. Recognized for the capacity to assess high customer traffic, complex information, analyze problems while creating solutions, and customer satisfaction. An out-of-the-box thinker who is comfortable working with diverse teams to ensure that we meet customers expectation consistently meet or exceed business goals.

Core Competencies

●Face 2 Face

●Cashiering

●Customer Service

●Strategic sales

●Professionalism

●quality control

●Employee training

●Project management

●Client relations

Professional Experience

Whataburger, Dallas, TX, October 2023 to present

Team Member

●Demonstrated a professional approach to customer service and customer retention.

●Leveraged ability to cross-train new employees.

●Garnered hands-on experience with customer communication and team leadership.

Home Depot, Dallas, TX, July 2020 to September 2020

ASSOCIATE TEAM MEMBER

●Top earner in Credit Card Sales

●Cashiering duties and managing customer flow

Fire HouseSubs, Richardson, TX, June 2019 to June 2020

Team Member ASSOCIATE

●Helped manager with closing activities in the backroom.

●Stocking food supplies.

●Cooking orders

●Cleaning duties for closing and opening of the store

●Taking customer orders at the Cash Register

Education and Credentials

Associates Degree(A.S.) in Health Science 2024; Richland Community College– Dallas, TX

High School Diploma (H.S.), 2022; Berkner High School– Richardson, TX

Awards and Honors

●Recognized as a Top Earner at Home Depot for Credit Card Sales 2020

●Student of the Month 2022

●Employee of the Month at Whataburger 2023

Additional Information

Technical Proficiencies: Microsoft Office (Word, Excel), Microsoft SharePoint, & Salesforce(CRM)

Interests: Basketball, Soccer, Volleyball, Cooking, Music,Traveling,

Contact this candidate