Sales Representative Data Entry

DEC *, **** • ENGLISH • **** PAMPAS DRIVE, MONTGOMERY, USA, 36117

• ********@******.*** • 334-***-****

KIMBERLY YOUNGBLOOD

PROFESSIONAL SUMMARY

Sales Representative with 5 years of experience boosting sales and client engagement. Demonstrated success in increasing sales by 12% and enhancing customer satisfaction through strategic product presentations and market trend analysis. Proficient in data analysis, negotiation, and developing strong client relationships, consistently exceeding sales targets. EMPLOYMENT HISTORY

CANVASSER May 2024 - Aug 2024

In Field Strategies Pittsburgh

CUSTOMER SERVICE REPRESENTATIVE Aug 2022 - Jan 2023 Bank of America Montgomery, Al

- Assisted customers with inquiries related to credit card accounts, including billing, transactions, and card features.

- Resolved disputes and issues efficiently, ensuring customer satisfaction.

- Provided detailed information on credit card benefits, rewards programs, and terms and conditions.

- Processed applications and activated new cards promptly.

- Offered advice on responsible credit management to help customers maintain good financial health. BARISTA Oct 2020 - Jun 2022

Starbucks Montgomery

SALES REPRESENTATIVE Aug 2024

2020 Companies Montgomery

DATA ENTRY CLERK Feb 2019 - Feb 2020

Montgomery County Montgomery

SKILLS

Customer Engagement, Problem Solving, Sales Techniques, Data Analysis, Negotiation, Product Knowledge, Content Creation, Social Media Management, Networking, Attention to Detail, Relationship Building. EDUCATION

HIGHSCHOOL DIPLOMA Aug 2018 - May 2022

Jefferson Davis Highschool Montgomery Al.

Gathered and analyzed voter data, enhancing campaign strategies with measurable results. Supported targeted outreach efforts by analyzing voter preferences, achieving significant impact. Collected voter data, contributing to strategic decisions and improving campaign effectiveness. Prepared high-quality beverages and maintained clean workstations, enhancing customer satisfaction. Trained new employees on barista skills, improving team efficiency. Managed inventory and placed orders, ensuring stock levels met demand. Resolved customer complaints promptly, boosting repeat business. Collaborated with team to streamline processes, reducing wait times. Increased sales by 12% through targeted client engagement and strategic product presentations. Developed strong client relationships, leading to a 15% rise in repeat business. Analyzed market trends to identify new opportunities, boosting overall sales performance. Collaborated with team to refine sales strategies, resulting in improved customer satisfaction. Consistently exceeded monthly sales targets, demonstrating strong negotiation and closing skills. Entered and verified data, ensuring accuracy and efficiency, resulting in streamlined workflows. Processed and organized large volumes of information, improving data retrieval times. Collaborated with team members to resolve data discrepancies, enhancing overall data integrity. Utilized specialized software to manage and update records, contributing to operational efficiency. BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY Sep 2024 American Intercontinental University Atlanta/ Online INTERNSHIPS

DATA ENTRY CLERK

Montgomery County

LANGUAGES

Spanish (Proficient).

REFERENCES

Bridgett Bowen +1-334-***-****); Darlene Johnson +1-334-***-****).

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