Front Desk Customer Service
Resume:
March 2016- February 2018
Brittanie Guitar
760-***-**** • ***************@******.***
Objective
Seeking a position where I can offer my exceptional hospitality skills and ability to provide prompt and courteous service to the patrons in order maximize revenue and customer satisfaction.
Work experience
Front desk
Hotel Zozo
1. • front desk activities including, but not limited to, guest relations,concierge, daily housekeeping schedules, maintenance work orders, weekly inspections, and checked guests in and out of the hotel while maintaining a pleasant demeanor.
2. • Maintenance of databases including guest contact information and rewards program
3. enrollment.
4. • Answered incoming calls and questions about guests' needs regarding, room bookings, room rates, amenities, rewards programs, and special
5. requests.
Commission jewelry sales associate
Daniels Jewelers
1. .
2. • High end jewelry sales
3. • Responsible for opening and closing store. Taking inventory of all jewelry upon opening and closing
4. • memorizing customers names and jewelry preferences. 5. • Working comfortaby with people and giving 100% best customer service.
6. • Running credit for applicants.
7. • Ringing up customers.
Sales associate
Bull couture
1. handling sales, increased sales within store events, developed new March 2015- June 2018
August 2006 - June 2010
business relationships with corporate clients. Helped with all aspects of merchandising, windows, displays, and stocking. Manage Twitter, Facebook, Pinterest, and Google Plus accounts for the organization. Update statuses on these accounts. Maintain communication with organization volunteers, supporters, and followers concerning foundations goals and events. Build and maintain an online community by sharing, "retweeting", and liking posts, quotes, and follow recommendations by followers and supporters. Write and contribute to organization's website.
Server
Jhonny rockets
1. • Present menus and respond any questions regarding menu 2. • I was responsible for teaching the new hires the steps of service which included menu knowledge, customer service, pos and micros knowledge, money handling, opening and closing sidework, event coordinating, and the rules and regulations of the restaurant. 3. • Responsible for pre-busing tables taking orders running food and beverages and bussing my own tables.
4. • Working in a a fast paced and busy environment while staying on task and always maintaining outstanding customer service Education
Palm Springs High School
1. High school diploma
2. Graduated with a 3.0 GPA
Highlights
1. -• Hands on experience and training to manage company networking.Such as Twitter, Facebook, Pinterest, and Google Plus accounts for the organization. Update statuses on these accounts. Maintain communication with organization volunteers, supporters, and followers concerning foundations goals and events. Build and maintain an online community by sharing, "retweeting", and liking posts, quotes, and follow recommendations by followers and supporters. Write and contribute to organization's website. 2. • Hands-on experience in taking orders and working well as a team in a fast paced environment • Master of sales techniques 3. • Upbeat, outgoing and positive personality
4. • Exceptional interpersonal skills and hospitality background 5. -Volunteer for UCP ( united cereal palsy) I enjoy helping others especially those less fortunate.
6.
References
1. Hotel Zozo manager/Charlene Pershing +1-760-***-**** 2. Manager at Daniels Jewelers/ James Caraway +1-760-***-**** 3. Owner of Bull couture/ Dean Isaicson 4. +1-310-***-****
Contact this candidate