Direct Support Professional
Resume:
Martha Yager
Kingston NY
Work Experience
CNA - Liberty,NY
Allshifts
October 2023 to present
•Providing direct personal care to geriatric residents/patients in long-term care facility setting, under
supervision of RN/LPN
•Documentation of cares provided/follows individualized resident plan of care
•Assure the safety of residents at all times, answers call bells in a timely and polite manner
•Performed activities of daily living skills such as bathing, dressing, assisting in nutrition/hydration
•Performed vital signs, as directed and other duties as assigned
•Transported geriatric patients to physical therapy sessions and leisurely activities within facility
•Transcription and data entry of daily individual activities.
•Adhered to HIPAA and confidentiality policies at all times.
Freelance Illustrator/Designer (self-employed)
The MartiArts - Kingston, NY
December 2020 to Present
•Illustrating through use of my creative drawing and design skills to render original images for a variety of hand drawn, digital
and
printed products.
•Working closely with clientele (and a marketing team if applicable), to transform ideas/printed media into illustrations.Finished
product
photography
Implementation and use of color theory and the interaction of color when creating designs for clientele, working within a multitude
of platforms to create
aesthetically appealing artwork (Primarily Adobe Illustrator, Adobe In-Design, Procreate) and
completed illustrations.
Retail Merchandiser
Survey Merchandiser - Kingston, NY
March 2020-Present
•Merchandising various products for an array of companies.
•Working with the store to correct any issues among shelving or display.
•Documenting work progress through image capture of completed work.
•Merchandising product displays.
•Setting up/constructing end-cap displays.
•Completing section audits of products and displays.
•Restocking products that are low or out of stock.
•Adhering to workplace policies and procedures.
•Answering product questions accurately according to data.
•Completing detailed reports regarding various products.
Direct Support Professional, Tier 3 - Full Time
Access Supports for the Living - Middletown, NY
January 2018 to December 2020
•Coordinated, scheduled, and attended medical/therapeutic appointments
•Ordered and monitored medications, taught basic budgeting and life skills
•Taught daily living skills to dually diagnosed residents to foster independence
•Completed monthly billing and progress notes, and daily documentation.
•Met and exceeded daily productivity goal objectives, including a medium to high call volume and appointment setting.
•Transcription and data entry of daily individual activities.
•Applied problem solving skills to resolve client inquiries/disputes, and escalated using appropriate channels as necessary.
•Adhered to HIPAA and confidentiality policies at all times.
•Ordered, monitored and administered medications/medication reminding, taught basic budgeting and life skills
Direct Support Professional, Tier 2 - Full Time
In Flight Inc. - Red Hook, NY
January 2018 to December 2020
•Met and exceeded daily productivity goal objectives, including a medium to high call volume and appointment setting.
•Ordered, monitored and administered medications/medication reminding, taught basic budgeting and life skills
•Functioned as the shift in-charge as assigned by immediate supervisor
•Ensured that data (behavior and Res Hab) is charted by the end of shift
•Assured that all Res Hab staff actions are completed, including community inclusion
•Performed any other duties deemed necessary by immediate supervisor
Transcription and data entry of daily individual activities.
Applied problem solving skills to resolve client inquiries/disputes, and escalated using appropriate channels as necessary.
•Adhered to HIPAA and confidentiality policies at all times.
Residential Counselor/QMHP - Full Time
Gateway Community Industries - Kingston, NY
January 2007 to December 2017
•Coordinated, scheduled, and attended medical/therapeutic appointments
•Ordered and monitored medications, taught basic budgeting and life skills
•Taught daily living skills to dually diagnosed residents to foster independence
•Completed monthly billing and progress notes, and daily documentation
•Transcription and data entry of daily individual activities.
•Applied problem solving skills to resolve client inquiries/disputes, and escalated using appropriate channels as necessary.
•Answered numerous incoming calls daily, utilized a courteous and professional demeanor to gather information and identify customer
needs.
•Adhered to HIPAA and confidentiality policies at all times.
Phlebotomist - Per Diem
Ellenville Regional Hospital - Ellenville, NY
January 2011 to December 2012
•Accurate patient identification
•Hand labeled collection tubes and handled the collection of early morning draws
•Spun and packaged specimens for courier pickup and data entry
•Retrieved patient lab work history on the computer
•Printed and delivered lab results to the ordering physicians
•Document result and receipt
•Data entry and transcription of patient information.
•Adhered to HIPAA and confidentiality policies at all times.
Residential Specialist - Full Time
UGARC - Kingston, NY
January 2002 to December 2004
•Met and exceeded daily productivity goal objectives, including a medium to high call volume and appointment setting.
•Answered numerous incoming calls daily, utilized a courteous and professional demeanor to gather information and identify customer
needs.
•Assisted mentally and physically disabled individuals with activities of daily living
•Communicated individuals’ needs to medical staff and supervisors
•Daily documentation/charting
•Applied problem solving skills to resolve client inquiries/disputes, and escalated using appropriate channels as necessary.
•Transcription and data entry of daily individual activities.
•Adhered to HIPAA and confidentiality policies at all times.
CNA - Full Time
TenBroeck Commons - Lake Katrine, NY
•Provided direct personal care to geriatric residents/patients in long-term care facility setting, under
supervision of RN/LPN
•Documentation of cares provided/follows individualized resident plan of care
•Assured the safety of residents at all times, answered call bells in a timely and polite manner
•Performed activities of daily living skills such as bathing, dressing, assistance in nutrition/hydration
•Performed vital signs, as directed and other duties as assigned
•Transported geriatric patients to physical therapy sessions and leisurely activities within facility
•Transcription and data entry of daily individual activities.
•Adhered to HIPAA and confidentiality policies at all times.
Phlebotomist/Patient Care Technician - Full Time
2014: Laboratory Corporation of America - Catskill, NY
•Managed the daily operation of the patient service center
•Excelled in patient registration, verification and phlebotomy procedure
•Specimen labeling and processing and packaging and data entry
•Ordered supplies and performed monthly supply inventory
Education
Kingston High school
June, 1997
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