Risk Management Coordinator

R E G I N A L D T. J A M E S

M B A, ASC, TSSP, CSSGB, PTSCTP, WSO-CSE

**** ****** **** ***** ************, Georgia 30134

Mobile: 310-***-**** *********@*****.***

SUMMARY

The incumbent in this position performs responsible professional, administrative and analytical work developing, implementing, and assessing appropriate safety management and safety/loss control programs. Provides research analysis and assessment of newly developed or expanded programs with recommendations to management concerning liability issues. Provides supervisory and employee training in safety and loss prevention. Manages the daily operations, budget and personnel working with the City of Atlanta’s Safety and Security Department.

The incumbent in this position supervises the City of Atlanta’s Safety and Security Department personnel and operations The purpose of this position is to provide for the appropriate combination of Safety, transfer, prevention and control to afford the greatest protection and benefit to the City of Atlanta the most efficient manner. Expertise includes:

Risk management

Environmental Health and Safety (EHS)

Federal Transportation Administration (FTA)

Bus-Mobility

Transit Systems

Incident notification

Hazard Management

Workers’ Compensation

PROFESSIONAL EXPERIENCE

City of Atlanta, Atlanta, Georgia

Manager of Safety and Security July 2024-present

These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned.

Provides leadership and direction to activities involved in the design, preparation, delivery, and needs assessment of safety training and development programs for assigned department(s).

Collaborates with department management to build a safety program that promotes a culture of safety and the elimination of avoidable accidents, incidents, and injuries.

Establishes and monitors key performance indicators and uses data to effectively target improvement efforts.

Ensures that corrective actions are identified and implemented to prevent recurrence. Determines department safety training needs and develops training curricula and evaluation methods.

Develops and/or approves training content, methods, and materials and may conduct courses.

Creates operating plans, forecasts, and reporting systems, and manages day-to-day operations. Manages budget preparation, submittal, and administration.

Develops organizational structure and selects, develops, and manages team members.

Establishes internal processes and interprets and applies organizational policies. Collaborates in the development, implementation, and maintenance of policy and strategy.

Manages purchasing, inventory, equipment maintenance, and other asset-related functions and approves purchase/supply orders and expense accounts.

Has formal supervisory authority over work group to include discipline, performance management, scheduling, training, etc.

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Douglas County Government, Douglasville, Georgia July 2023-present

Risk and Safety Director

Developing county-wide safety policies and procedures for administrative review and implementation; consulting with department managers regarding the development of departmental or occupational policies and procedures pertaining to specific jobs and/or operations

Advising County Administrator and department managers on safety and risk control, including policy and practical advice on loss trends, potential sources of risk, safety laws and regulations, loss control standards, and best practices

Compiling, researching, and analyzing information pertaining to safety and risk management; tracking total cost of risks; preparing periodic loss runs; identifying and analyzing trends; conducting studies of loss exposure and insurance coverage for facilities, equipment, projects and activities; preparing reports of research and findings

Conducting workplace safety inspections, field investigations, accident investigations, and risk assessments; identifying exposures, risks and/or violations of safety standards; identifying precautions and/or corrective actions to avoid hazards and loss; working with department managers to ensure implementation of safety practices, corrective actions and/or precautions; recommending the purchasing of safety equipment

Coordinating with departments, adjusters, insurance providers and legal counsel regarding the litigation, disposition and settling of claims; investigating claims and negotiating settlements; coordinating reimbursement for third party damage to county property; interacting with claimants on the phone and in person; processing payments and depositing recovered money

Coordinating insurance protection and ensuring appropriate coverage limits; reviewing county contracts and certificates of insurance for adequacy of coverage; making recommendations for modifications to coverage

Monitoring insurance carrier and adjusters’ claim handling activities; and ensuring appropriate and accurate levels of service

Developing and coordinating training to minimize exposure and/or losses; developing training to address safety and risk issues identified in reports and through analysis; conducting safety training classes as needed

Chairing the County Safety Committee, developing agendas; scheduling and leading meetings; participating in the identification and distribution of assignments for the safety committee; preparing and distributing meeting minutes; preparing reports of committee projects and accomplishments

Developing, justifying, and preparing budget plan and annual budget to assure adequate funding for risk management department and programs. Evaluating services and coverage with the related cost of various options and presenting a recommendation to management and the Board of Commissioners concerning liability coverage. Providing risk assessment for proposed expansion or development of new programs or services with identification of exposures and recommendations for loss control

Responding and assisting any serious incident of damage, injury, or potential loss to Douglas County. Taking appropriate emergency procedures to mitigate damages and facilitate future settlement negotiations

Obtaining motor vehicle reports for all drivers of county vehicles following contract requirements for access and retention

Directing, planning, and supervising activities such as providing vaccinations: Hepatitis B, TB, Tetanus, Rabies, and occupational hazard identification

Performing other duties as assigned

Knowledge, Skills and Abilities:

Knowledge of the principles and practices of risk management, safety and loss control techniques and occupational safety policies and procedures

Knowledge of vehicular and general liability laws, insurance, accounting, budgeting and business management

Knowledge of the safety rules and regulations mandated by federal and state law, basic medical terminology, and a working knowledge of all applicable titles of the ADA and relevant laws

Ability to organize, analyze, prepare and interpret insurance information to assist in management decision making

Ability to develop, implement and present safety and training programs using various computer applications, presentation techniques, photography and audio-visual equipment

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Ability to establish and maintain effective working relationships with internal and external customers

Ability to deal tactfully, effectively and equitably with internal and external customers and the general public in less than ideal circumstances

Ability to communicate effectively, both verbally and in writing

Ability to speak effectively before large and small groups on topics relating to risk management and safety

Ability to work independently and with limited supervision

Ability to operate a personal computer, telephones, copiers and other general office equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software

Ability to understand and follow oral and written instructions

MARTA, Atlanta, GA April 2019 – July2023

Director of Safety

This position has direct responsibility for transit safety oversight at MARTA and is required to comply with the training requirements identified in the Authority’s Agency Safety Plan. Additionally, this position has been identified as designated personnel and is required to adhere to the following:

§ 49 U.S. Code § 5329, Public Transportation Safety Program and Fixing America’s Surface Transportation Act.

§ 49 CFR Part 674, State Safety Oversight.

§ 49 CFR Part 673, Public Transportation Agency Safety Plan.

§ 49 CFR Part 672, Public Transportation Safety Certification Training Program.

§ 49 CFR Part 670, National Public Transportation Safety Program.

§ 49 CFR Part 630, Transit Asset Management.

§ 49 CFR Part 625, National Transit Database; and the Georgia Program Standard

ESSENTIAL DUTIES AND RESPONSIBILITIES

Directs the development, implementation, and monitoring of comprehensive safety programs, policies, and standards.

Ability to communicate with others effectively both orally and in writing and working out solutions to problems or questions relating to the work.

Utilizes hazard mitigation, risk reduction, cross-functional partnerships, historical analysis, and trend analysis methodologies to increase the safety footprint.

Ability to accomplish the quality and quantity of work expected within set limits of resource and time.

Ensures the effectiveness of safety controls on work carried out by MARTA employees, consultants, contractors, and subcontractors in accordance with established standards.

Has primary responsibility for the development and implementation of the Authority’s hazard management program to identify risks and effectively manage hazards to ensure the safety of employees, patrons, contractors, and the public.

Oversees investigations of accidents and safety-related incidents.

Serves as the Authority's Fire Marshal.

Provides safety related reports and information to MARTA Executive Staff, and federal, state, and local authorities.

Develops and analyzes critical safety performance indicators.

Performs other related duties as assigned.

Directs the development, implementation, and monitoring of comprehensive safety programs, policies, and standards.

Identifying and documenting unsafe and/or unhealthful working conditions, securing hazard abatement,

Utilizes hazard mitigation, risk reduction, cross-functional partnerships, historical analysis, and trend analysis methodologies to increase the safety footprint.

Ensures the effectiveness of safety controls on work carried out by MARTA employees, consultants, contractors, and subcontractors in accordance with established standards.

Developing written and/or electronic inspection case files to substantiate identified hazards and/or citations.

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Has primary responsibility for the development and implementation of the Authority’s hazard management program

Oversees investigations of accidents and safety-related incidents.

Provides safety related reports and information to MARTA Executive Staff, and federal, state, and local authorities.

Develops and analyzes critical safety performance indicators.

Oversees MARTA accident and incident investigations on behalf of the Office of Safety for MARTA Bus, Heavy and Light Rail, Mobility, and non-revenue service vehicles in use while work is performed on behalf of MARTA

Possesses the authority and responsibility to suspend unsafe operations, including but not limited to revenue service vehicles, in order to protect employees, the public and property.

Provides oversight for MARTA’s Drug and Alcohol Program (all elements pertaining to post-accident and reasonable suspicion testing).

CITY OF ATLANTA, Atlanta, GA June 2016 – April 2019

Director, Safety, Security and Training, DPW

Develop safety policies and procedures for the Public Works Department that align with the Mayors vision and meet applicable state and federal requirements.

Conducted analyses of workplace safety and health programs to determine workflow processes and/or causal factors for unsafe and/or unhealthful working conditions and/or to determine unsafe and/or unhealthful work conditions and/or processes.

Ensure that all City of Atlanta employees have access to relevant safety-related information, which includes the provision of training for department/office/agency staff and dissemination of other available of resources.

Experience in the management, planning, compliance, and monitoring of safety, fire/life, Industrial, construction and environmental activities.

Strong background in developing and implementing safety or safety-related programs.

Experience in performing comprehensive operational safety/quality reviews and analyses.

Establish an actionable strategic plan for workplace safety that that aligns with the mayor’s vision for the City.

Oversee the accurate and timely completion of required local, state, and federal reports.

Assist with the preparation and administration of a budget.

Make recommendations on the hiring and development a team of high-functioning professionals dedicated to the City's core values and committed to providing employees with a safe working environment.

Support a culture across the departments that reinforce a sense of community and the importance of safe working environments.

Work effectively with other City of Atlanta departments/offices/agencies to foster workplace safety and health.

Oversees or performs safety audits, inspections, and testing in the areas of fire/life safety, safety certifications, and transit operations safety devices.

Ensures safe department/office/agency operations and working conditions, and compliance with applicable federal, state, and local safety regulations.

Promotes the reduction or elimination of occupational accidents, injuries and financial losses.

Advises management of safety operational requirements and obtains concurrence from management to meet regulatory safety compliance and reduce accidents and losses.

Investigates incidents and accidents involving the department/office/agency, determines the cause and provides solutions and reports as required.

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Conducts job site safety and hazard analysis, including performing tests on noise, ventilation, illumination, and gas release to determine compliance and sources of hazardous substances.

Ability to develop improvements in or design new work methods and procedures.

Formulates or participates in the formation of departmental safety policies and procedures and ensures their implementation.

CITY OF ATLANTA, Atlanta, GA March 2016 – October 2018

Interim Director, Safety, Security & Training, Atlanta Streetcar

Develop and maintain safety management plans specific to Atlanta Streetcar project in accordance with Federal Transportation Agency (FTA), Georgia Department of Transportation (GDOT), The City of Atlanta, and other

Environmental and regulatory requirements and responsibilities including the development and facilitation of a rail transportation system safety program plans.

Investigate incidents and develop corrective measures to minimize reoccurrence. Conduct claims investigations and evaluate Risk Management claims to identify significant hazards, loss trends; identifies and recommends preventative measures and corrective actions.

Maintain Emergency Response plans, including the overseeing of disaster relief and Security and Emergency Preparedness Plans.

Manage the Drug and Alcohol Program (all elements pertaining to post-accident and reasonable suspicion testing).

Maintain CFR 49 Part 659 Compliance.

Provided compliance oversight 2017-2019

CITY OF ATLANTA, Atlanta, GA 2014 – 2015

Safety Manager, Department of Public Works

The City of Atlanta Safety Manager plays an integral role in achieving the mission and goals of the City of Atlanta Government by providing all City employees with a safe and secure place to work. Specifically, the position recommends and executes policies, structures, and systems that promote a safe and orderly environment. The position works closely with department directors, deputy directors, managers, supervisors and employees to help ensure the physical safety of employees in an assigned department/office/agency.

This is a safety essential position during both normal, emergency and disaster circumstances. The position also has the authority to halt, suspend or terminate activities that have the clear likelihood of causing bodily injury.

Led teams of occupational safety and health professionals in the investigation and/or documentation of unsafe and/or unhealthful working conditions.

Develop safety policies and procedures for the Public Works Department that align with the Mayors vision and meet applicable state and federal requirements.

Ensure that all City of Atlanta employees have access to relevant safety-related information, which includes the provision of training for department/office/agency staff and dissemination of other available of resources.

Establish an actionable strategic plan for workplace safety that that aligns with the Mayor’s vision for the City.

Oversee the accurate and timely completion of required local, state and federal reports.

Assist with the preparation and administration of a budget.

Make recommendations on the hiring and development a team of high-functioning professionals dedicated to the City's core values and committed to providing employees with a safe working environment.

Support a culture across the departments that reinforce a sense of community and the importance of safe working environments.

Conducted complex occupational safety and health inspections.

Work effectively with other City of Atlanta departments/offices/agencies to foster workplace safety and health.

Oversees or performs safety audits, inspections, and testing in the areas of fire/life safety, safety certifications,

REGINALD T. JAMES PAGE SIX

and transit operations safety devices.

Ensures safe department/office/agency operations and working conditions, and compliance with applicable federal, state, and local safety regulations

Promotes the reduction or elimination of occupational accidents, injuries and financial losses.

Advises management of safety operational requirements and obtains concurrence from management to meet regulatory safety compliance and reduce accidents and losses.

Investigates incidents and accidents involving the department/office/agency, determines the cause and provides solutions and reports as required.

Conducts job site safety and hazard analysis, including performing tests on noise, ventilation, illumination, and gas release to determine compliance and sources of hazardous substances.

Formulates or participates in the formation of departmental safety policies and procedures and ensures their implementation.

Performs related duties as required.

Experienced with the following types of occupational safety health inspections:

Facility housekeeping, slip, trip and fall hazards, personal protective equipment, fall protection, electrical safety, fire and life safety, confined space entry, asbestos, lead, blood borne pathogens, hazard communication,

hearing conservation, tool safety, general work conditions, vehicle safety, employee health exposure, respiratory protection and indoor air quality.

FULTON COUNTY GOVERNMENT, Atlanta, GA 2011 – 2014

Safety Coordinator / Workers’ Compensation

Created, developed and recommended (countywide) occupational safety policies, standards, practices,

regulations and procedures for conducting workplace inspections.

Identified and documented unsafe and/or unhealthful working conditions, securing hazard abatement, and conducting opening/closing conferences and/or informal settlement conferences.

Oversees Occupational Health and Safety Programs and Workers’ Compensation (countywide).

Investigate all complaints regarding employee safety and conduct research on safety issues (countywide).

Certified Defensive Driving Instructor- Ability to motivate, train, and work effectively with people who have a

variety of backgrounds and training. (countywide)

Provide occupational health and safety and Workers’ Compensation training to employees, supervisors, and

managers (countywide).

Ability to accomplish the quality and quantity of work expected within set limits of resource and time.

Ability to effectively plan and carry out assignments of your own as well as for others.

Ability to communicate with others effectively both orally and in writing and working out solutions to problems or questions relating to the work.

Investigates and documents all safety and security related incidents, including accidents, emergency maintenance problems and crimes (countywide).

Provide in-service training on Workers’ Compensation and Workplace Violence to employees, supervisors, and managers (countywide).

Serving as the point of contact for the Safety function on a disaster in Fulton County.

Conducting and/or ensuring safety and health (Safety) hazard assessments are conducted, of Fulton County managed facilities, operations, buildings, and workplaces to anticipate, recognize, and control occupational hazards.

Disability Compliance Liaison

Assisted the Office of Equal Employment Opportunity and Disability Affairs (OEEODA) in planning, implementing and evaluating disability program initiatives at the departmental level.

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EDUCATION AND TRAINING

MBA, University of Phoenix, Duluth, GA

BS, Savannah State University, Savannah, GA

Lean Six Sigma Greenbelt, University of Georgia

Postal Inspector, Postal Inspector Basic Training Academy

NASA Federal Law Enforcement Training Academy, Federal Law Enforcement

U.S. Air Force, Electrical Power Production Specialist, (Honorable)

(TSI) Transit Safety and Security Program Certificate (TSSP)-Rail & Bus

(FTA) Public Transportation Safety Certification Training Program Certificate (PTSCTP) Rail & Bus

CERTIFICATIONS

Advance Safety Certified, ASC

Defensive Driving Instructor, Certified

CERTIFICATES OF COMPLETION

OSHA 30-Hour Compliance

OSHA 10-Hour General Industry Safety & Health

OSHA 10-Hour Construction Safety & Health

CLEARANCES HELD

TS-(SSBI)

Secret

AFFILIATIONS

World Safety Organization-Certified Safety Executive (WSO-CSE)

American Society of Safety Engineers, (ASSE)

National Safety Council (NSC)

Omega Psi Phi Fraternity, Inc., Member

PASSPORT

Valid

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