Customer Service Manager

Ed Jakubik

Director of Maintenance

Halethorpe, MD 21227

*************@*****.***

*** - *** - ****

A position utilizing twenty years in building maintenance and repair,plumbing, drain, sewer cleaning operations. Where strict attention to detail or profitability would be of significant value to your organization. Energy, motivation, personality. A hardworking / enthusiastic individual with winning customer service skills. A positive thinker who models leadership, a true team player contributing his best and insuring his team's best performance (addresses your bottom line)

• Known for going above and beyond.

MVA - 0 points * Drug, alcohol, smoke free, no criminal record / well spoken, groomed, read. Authorized to work in the US for any employer.

Willing to relocate: Anywhere, high security experienced. U.S.A.F. / flight line, NSA - service . Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Manager

Drain Devil-Halethorpe-MD

June 2023 to Present

Plumbing, heat, drain and sewer cleaning, inspections. Director of Maintenance

Genesis HealthCare-Brooklyn Park, MD

August 2019 to September 2023

Provide maintenance and repair of buildings, grounds. Fire safety and training . Use the Tels building management and safety system to operate and maintain records for the State Safety System. Pandemic experienced, fully vaccinated, Supply chain interruption experience. Maintenance Manager

United States Air Guard / State of Maryland-Bengies, MD September 2014 to June 2019

Maintenance and repair of buildings, and grounds approximately 600 acres including 60 various Military buildings. Inspector, fire safety, security control. Plumbing, heat, H.V.A.C., drain and sewer cleaning, electrical and lighting service. CAC card certification, Cyber security cert. Airial lift experience, hazardous waste certificate. Heavy equipment certification. Plumber

O.C.M.E. / State of Maryland-Baltimore, MD

September 2003 to December 2013

Plumbing, heating, drain and sewer cleaning, preventive maintenance. Inspector, fire safety. Customer Service Manager

(CSM) no Drain Devil-Baltimore, MD

January 1995 to February 2003

Service Manager, Owner, lead service technician, plumbing,heating,drain and sewer cleaning. Residential, commercial building inspector.

Catering Manager

Atlantic Caterers-Baltimore, MD

October 1989 to January 1995

Off premise Catering manager, company events, frateral gatherings, weddings, bull / crab / shrimp feast. Food prep. / shipping, receiving / logistics.

Education

High school diploma

Mergenthaler Technical High School - Hillen Rd.

September 1984 to June 1987

Skills

• Plumbing

• Blueprint Reading

• Carpentry

• Trim Carpentry

• Drywall

• Mechanical Knowledge

• Service Technician Experience

• Fabrication

• Remodeling

• Landscape Maintenance

• Facilities Maintenance

• Equipment Repair

• Low Voltage

• Electrical Experience

• Budgeting

• Computer skills

• Management

• Environmental services

• Communication skills

• Time management

• Analysis skills

• Leadership

• Property management

• Customer service

• OSHA

• Microsoft Word

• Writing skills

• Maintenance

• Supervising experience

• Microsoft Excel

• CMMS

• Microsoft Office

• Power tools

• HVAC

• Organizational skills

• Schematics

• Team management

• English

• Maintenance management

• Project management

• Supply chain

• Senior leadership

• Presentation skills

• Assembly

• Marketing

• Plumbing (10+ years)

• Boiler

• D.C. electronics

• Cabinet making

• Building inspector (10+ years)

• Administrative Experience

• Door Hanging

• Handyman

• Quality Assurance

• Automotive Repair

• Telecommunication

• Welding

• Construction Management

• CNC

• Lawn Care

• Glass Installation

• Mowing

• Cybersecurity

• Field Service

• Negotiation

• Catering, food prep. / logistics, Management. (6 years) Certifications and Licenses

Driver's License

Contact this candidate