Customer Service Sales Associate
Resume:
Layla Faulkner
Raleigh, NC
***************@*****.***
I have great experience when it comes to Sales & Customer service. I provide what I can as an associate
& only wish to grow in the field.
Work Experience
Retention Specialist
Spectrum-Charlotte, NC
March 2024 to October 2024
• Collaborated with sales team members to streamline sales processes and improve overall performance.
• Developed in-depth knowledge of product lines to deliver higher sales to customers, leading to 73% higher deal closures.
• Highest performer on my team.
Credit Card Specialist
VXI Global Solutions-Charlotte, NC
July 2023 to March 2024
I assist clients with any credit card questions or inquiries they may have. I am at the top of my department as far as AHT & overall performance in a timely manner. As well as being in the top of my department, I am very experienced in being professional & great at dealing with any type of customer service. Customer Service Representative
Johnson Brothers Liquor Co-Charlotte, NC
May 2022 to May 2023
Keeping doing track of orders to make sure they were distributed correctly. Going over and beyond making sure inventory was right. Learning about entry level data
Real Estate Broker Assistant
Keller Williams Realty-Charlotte, NC
December 2021 to December 2022
Being highly organized & delivered results with minimum direction, had a high level of understanding regarding how all areas of the company link together, & sorted files. Files prepping, knowledge of spreadsheets & Microsoft System. Managing work loads & priorities. Conversed with clients Sales Associate
Gap Inc.-Concord, NC
February 2020 to July 2020
I can multi task, i’m very friendly whether it’s with customers or co workers, I’m a fast learner depending on what it is. & i’m very patient!
Sales Associate
Hot Topic, Inc.-Concord, NC
November 2019 to January 2020
I was just a cashier and helping with the customers, cleaning the store.
• Assisted customers with locating items
• Handled returns and exchanges
• Maximized sales transactions
• Kept store clean
• Restocked shelves
Education
High school diploma
North Mecklenburg High School - Huntersville, NC
August 2019 to June 2021
Skills
• Retail Sales
• Merchandising
• Organizational Skills
• Cashiering
• Customer service
• Sales
• Computer Operation
• Cash Handling
• Cleaning Experience
• Cash register
• Cash handling
• Guest services
Certifications and Licenses
Driver's License
Contact this candidate