Store Manager A Team

Ricardo Rivera

*** ****** ******, ******, ** ****4

386-***-**** *********@*****.***

Professional Experience

Store Manager

21st Century McDonald’s LT – 06/1987-01/1992

• Managed payroll for a team of 75+ employees.

• Reviewed weekly food analysis, labor costs, and sales projections.

• Conducted monthly profit & loss (P&L) reviews, analyzing labor, controllable, shortages,

and food cost trends.

• Developed daily, weekly, and monthly cleaning and maintenance schedules to ensure

efficient and compliant operations.

Store Manager

Orlando Foods LTD, Wendy’s – 02/1992-11/1998

• Maintained inventory controls via spreadsheets, tracking credits and waste to manage

target food costs.

• Conducted P&L analysis to identify labor and operational cost-saving opportunities.

• Trained and developed managers and crew members for career advancement, building

stronger store teams.

Business Consultant

7-11 INC – 11/1998-01/2019

• Developed monthly sales growth plans based on past performance and category

opportunities.

• Coached best practices for using infrastructure tools, reports, and metrics to set

measurable goals.

• Created sales analysis, forecast and trends to track, measure and adjust target goals

During store financial meetings.

• Analyzed weekly and monthly financial results, labor forecasting, and profit/loss trends

to enhance profitability.

• Ensured compliance with company, state, and federal regulations regarding labor, food

safety, and environmental standards.

• Modeled leadership behavior to drive cultural change and operational excellence while

focusing on always enhancing the guest experience.

Worked for a 3 year period with acquisition team on new stores sites development as

well as purchases.

Worked as a category manager for alcoholic beverage as well as tobacco during my role

in the company .

Sales Team Lead

Macy’s Inc. – 05/2019-12/2020

• Collaborated with sales colleagues through feedback sessions, reporting, and team

meetings.

• Set and tracked target goals for sales events and promotions.

• Ensured follow-up on deliveries and implemented process improvements to boost sales.

• Utilized reporting and charts to quantify targets and results for performance

assessments.

Store Manager

Circle K – 12/2020-04/2021

• Managed day-to-day operations, including forecasting, merchandising, training,

compliance, and vendor relations.

• Oversaw P&L budgeting, labor forecasting, and banking operations.

• Implemented fast-track training for Market Manager advancement.

Deli Clerk

Publix – 04/2021-12/2021

• Executed food safety protocols while providing exceptional customer service.

• Collaborated with colleagues to meet the store’s strategic goals.

Sales Representative

Wayne Densch – 12/2021-05/2023

• Ensured displays and stock were well-organized, reflecting weekly promotions and sales.

• Analyzed sales data trends to identify growth opportunities for product lines and brands.

• Developed weekly and monthly sales plans, ensuring profitability for both accounts and

the company.

• Monitored inventory and code dates, collaborating with clients on exit strategies for

near-expiration products.

Emerging Store Manager

Walgreens LTD – 05/2023-Present

• Managed scheduling for a team of 30+ employees.

• Ensured compliance with all store guidelines and company policies.

• Optimized merchandising to increase sales and product movement.

• Reviewed store financials to maximize profitability.

• Assisted the pharmacy with order fulfillment and patient care to ensure an excellent

customer experience

Coach, evaluate and review best guest practices experience with the team to build solid

Solid guest and patient experience during every visit.

Maintain solid positive results of company directives and business models in order to increase sales and profitability.

Education

• A&P Mechanic, Aviation High School – Major in Aviation Airframe and Power-plant

• Cybersecurity Bootcamp, University of Central Florida

Skills

• Platforms: Microsoft Excel, PowerPoint, Word, Office 365, Outlook, Publisher, M360, VIP

Sales, Linux.

• Team Building, Perseverance, Public Speaking, Business Analytics, Spreadsheet Management

• Scheduling, Project Planning, Budgeting, Forecasting, Trend Analysis, Break-even Comparisons

• Merchandising, P.O.P. Displays, Flowcharts, Logistics Planning

Languages

• Spanish (Fluent)

• English (Fluent)

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