Dorinda Lattimore
Katy, TX *****
346-***-**** ******************@*****.*** WWW: Bold Profile
Professional Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation, and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Skills
Positive Attitude
Customer Service
Teamwork and Collaboration
Time Management
Punctual and Reliable
Safe Driving
Dependable and reliable
Time management skills
Loading and unloading
GPS and route planning
Work History
02/2021 to 05/2023
Event Security Officer
Allied Universal Security Services – Los Angeles, CA
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergencies to reduce the opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
Permitted entry with escort for approved persons into secure locations.
02/2018 to 06/2023
Delivery Driver
Amazon – Los Angeles, CA
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Verified accuracy of all deliveries against order forms.
11/2018 to 03/2020
Security Officer
New Caps – Los Angeles, CA
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
10/2018 to 01/2019
Customer Service Representative
See's Candies – Compton, CA
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
01/2017 to 02/2023
Delivery Driver
Amazon Flex – Los Angeles, CA
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
02/2014 to 09/2018
Caregiver
In Home Supportive Services – Long Beach, CA
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Maintained clean personal areas and prepared healthy meals to support clients nutritional needs.
Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
02/2011 to 02/2015
Childcare Provider
Peaches in Home Care – Long Beach, CA
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
06/2003 to 04/2015
Childcare Provider
Chris Decouir – Long Beach, CA
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Education
05/2020
High School Diploma
Liberty University - Lynchburg, VA