Data Entry Customer Service
Resume:
TASHA WILLIAMS
Inglewood, CA 90301
********.****@*****.***
OFFICE PROFESSIONAL
Top performing professional with extensive customer service and management experience. Excellent problem solving skills and impeccable attention to detail. Displays commitment to customer satisfaction by going above and beyond client expectations.
EXPERIENCE
Legends Hospitality @ SoFi 5/2021 - pres
Inglewood, CA 90301
Position: Concession Bartender
Set up assigned bar with all necessary alcoholic and non-alcoholic beverages and required mixers. Assist with set up and/or maintenance of draft beer dispensers, specialty drink machines and wine coolers. Observe and enforce all stadium rules and regulations for bartenders such as ID requirements and 2 drink maximum. Present requested cocktails quickly and efficiently to reduce lines and wait time.
Jewel City Covid 19 Vaccination Clinic 11/2020 - 7/2021
Glendale, CA 91208
Position: Patient Access Representative / Registration
Data entry of patient demographic, guarantor and financial information through Cerberus system, in an efficient and timely manner with required daily goal of 250 registrations per day. Update existing information for Adventist Hospital Network patients already in the system. Verify
identification using photo ID. Triple check all entries for accuracy. Assist and direct patients to
vaccination areas as needed.
United States Census Bureau 5/2020 - 10/2020
Inglewood, CA 90302
Position: Administrative Clerk / Payroll / Field Operations
Initiated hiring process from interview and job offer, to completion of hiring packets. Assist employees with forms such as, “Request for Time Off” and “Leave of Absence”. Data entry of all federal forms including SF-50, D-291 and D-308 processing. Assisted with implementation of more efficient methods of assigning and tracking enumeration cases. Checked in completed cases via electronic scanner. Prepared packages for shipping by verifying contents, requesting shipping labels and maintaining tracking logs. Created spreadsheets and other documents for accurate record keeping.
Superior Mobile Ultrasound Co 10/2018 - 2/2020 Anaheim, CA 92804
Position: Billing/Patient Services
Review of all referrals/physician orders and process authorization request prior to requested procedures. Assist patients with insurance forms for secondary insurances. Process all medi-cal billing including TAR request and/or appeals. Process billing statements and record payments for all cash pay accounts. Follow up with patients regarding needed forms and signatures or missed payments.
Bridge to Hope 4/2016 - 2/2018 Long Beach, CA 90807
Position: Office Assistant
Fill in for staff at shelter when there are call offs or short staffing. Check company email daily and respond when needed. Process all mail and forward to correct department. Input all checks received and prepare bank deposits. Verify inventory of incoming toy/clothes/shoe donations. Assist with donation request emails and mailings. Visit LA shelter every week to collect paperwork, checks and staff time cards. Various office duties such as typing, scanning and creating documents.
Pinnacle Travel Service/American Express Platinum 8/2011 - 4/2013
El Segundo, CA 90245
Position: Travel Consultant
Provide card members with extraordinary customer service in a call center atmosphere. Create, cancel or change travel itineraries. Contact vendors to confirm special request such as seating preferences, room specifications or vehicle types. Maintain acceptable office statistics and team goals. Attend all required training sessions.
EDUCATION
PCI College 2011 - 2015
Cerritos, CA
Certified Ultrasound technician, certified ekg/ecg technician, certified phlebotomist.
June Weinstein & Associates 2009
Villa Park, Ca
Certified Health Information Specialist
SPECIAL SKILLS / TRAINING
Extensive customer service and problem resolution experience
CPR/BLS Certified Word/Excel/Outlook Medical Records Training
Management Experience Computer/Data Entry Medical Terminology
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