Financial Services Account Manager
Resume:
Daniel Agne
Collinsville, IL *****
*************@*******.***
Currently I’m pursuing a different career from Discover Financial Services after the Capital One buyout for
$35.2 billion went public in February of 2024. As much I love the Discover brand, representing Discover and all the experiences and skills I was able to acquire thanks to the opportunity they gave me I must protect my income, my future and have financial security for not just mine but for my families sake as well as I look toward the future for the next company I wish to represent and have a long lasting career with. Authorized to work in the US for any employer
Work Experience
Senior Account Manager, Web support
Discover Financial Services-Remote
January 2023 to Present
Started in this company on the credit card side then quickly transitioned and promoted to the bank side in front office and eventually promoted to where I’m at currently in web support. Today I assist customers with money movement inquiries, high security account changes, and troubleshooting with customers technical issues. Also submitting and working tickets for other various technical issues. Delivery Driver
Spark Driver™-Lebanon, IL
April 2022 to January 2023
Independent contracting driver who delivered groceries to customers. Loading and unloading my personal vehicle with various customers orders. Also handled communication with customers on order ETA’s.
Case Picker/Forklift Operator
Martin Brower-Lebanon, IL
February 2022 to June 2022
Worked 10-13 hour shifts overnights 6 days a week picking supplies and machines that were then delivered across 350-365 McDonald’s buildings in various states. Also operated a forklift lowering pallets down from steel rafters for other case pickers to pick. Sales Associate, Online Grocery pickup associate
Walmart-Collinsville, IL
January 2021 to February 2022
Picking groceries for orders using a pick cart in various departments as well as dispensing orders to customers, staging and organizing orders by time slots, and cleaning equipment and pick carts. Also assisted other departments and associates when staffing was low elsewhere in the store. Education
High school
Belleville East
August 2004 to May 2007
Skills
• Customer Service
• Money Management
• Call Center
• Troubleshooting
• Technical Support
• Microsoft Windows
• Order picking
• CRM Software
• Account Management
• Shipping & Receiving
• Basic Computer Skills
Languages
• English - Fluent
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