SUMMARY
Experienced Human Resource Professional with background in driving strategic
initiatives to align human resources and business goals. Strengths lie in talent management and employee engagement. Proven ability to foster positive work environments through effective communication and conflict resolution skills. Impact made in previous roles includes implementing innovative HR strategies that enhance organizational performance and foster growth.
EXPERIENCE
Qbtech Inc. - Human Resources Business Partner
Houston, TX • 11/2022 - 10/2024
DHI Telecom Group/TravelWIFI - Human Resources Generalist Pearland, TX • 08/2019 - 11/2022
CONTACT
*******.******@*****.***
Richmond, TX 77407
SKILLS
ACHIEVEMENTS
EDUCATION
Bachelor of Computer
Communications Engineering
Raghdah AlJaff
Worked closely with business leaders to develop and implement the HR strategy that aligns with the company's overall goals and objectives.
•
Acted as a trusted advisor and partner to business leaders, providing advice, guidance, and support on all HR matters, including employee relations, talent management, performance management, leadership development, and compensation to support organizational effectiveness in the US, Sweden, and UK.
•
Demonstrated strong safety culture through personal behavior and commitment to environmental, health, and safety.
•
Supported and participated in the recruitment processes, as well as providing advice on recruitment and selection strategies.
•
Provided first-line advice on current and existing benefits for employees and managers.
•
• Ensured compliance with HR policies and procedures through regular audits. Managed the performance management cycle plan ensures employees are aligned, driving growth and cohesion within the organization.
•
Conducted annual employee performance reviews and provided feedback to improve job performance.
•
• Coached managers on best practices for effective management of their teams. Advised supervisors on appropriate disciplinary action according to company policy when necessary.
•
Supported the HR team in completing other designated assignments that may have competing priorities, as needed.
•
• Developed comprehensive onboarding plans for newly hired employees Maintained physical and digital files for employees and their documents, benefits, and attendance records.
•
• Strategic planning
• Performance Management
• Employee Engagement
Analytical Problem-Solving
Skills
•
• Employee relations
• Conflict resolution
Overhauled the annual
performance review process
to include 360-feedback,
enhancing employee
satisfaction by 20%.
•
Led a diversity and inclusion
audit that identified and
addressed 5 major areas for
improvement, increasing
minority representation by
5% in leadership roles.
•
Implemented an HRIS
system that led to a 30-60%
efficiency increase in
administrative tasks,
improving data accuracy,
enhancing employee
experience by providing
strong track of performance
management.
•
DHI Telecom Group - Human Resources Coordinator
Heights, TX • 05/2018 - 08/2019
DHI Telecom Group - Human Resources Assistant
Heights, TX • 04/2017 - 05/2018
REFERENCES
References available upon request.
University of Almansour
04/2014
Created employee engagement plans, getting necessary budget approval, and initiating activities.
•
• Evaluated employee performance and appraising their pay scale accordingly.
• Coordinate training sessions and seminars.
• Assist with payroll and ad-hoc HR projects.
Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
•
Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
•
Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
•
• Serve as point of contact with benefit vendors and administrators.
• Conducted background checks for potential candidates.
• Developed onboarding materials and presented orientation sessions for new hires.
• Assisted with recruiting, interviewing, and hiring of new employees.
• Assist with performance management procedures.
• Coordinate training sessions and seminars
• Process payroll and resolve any payroll errors.
• Complete termination paperwork and exit interviews.
• Keep up-to-date with the latest HR trends and best practices. Managed recruitment process by reviewing resumes, contacting references, and conducting interviews.
•
Improved talent management and onboarding procedures with the Talent Acquisition Team.
•
Facilitated talent reviews and engaged with management and leadership during the development of action plans.
•
Provided recommendations and assisted in the development and implementation of HR policies and procedures to meet organizational needs.
•
Assist with benefits, including tracking short-term disability, long-term disability, and FMLA leave.
•
Conduct orientation for new managers, including presenting on benefits and partnership with human resources.
•