Legal Assistant Manager
Resume:
Brooke Lashley
Blakely, GA *****
*******.**@*****.***
I have 20 years of experience, including as a Insurance Billing Coordinator, Phlebotomy, Legal Assistant, Assistant Manager and as an Admissions Clerk in industries including Legal Documents, Building Materials, Hardware, Garden Supply, Health and Dental Services. Paperwork for Laboratory and Testing, Result Navigation, Keeping lab safe and following all protocols, Helping other when needed in the facility.
• I am currently employed as Commercial Manager at Advance Auto Parts executing all Commercial needs for my dealerships and major companies surrounding the county and state. I am responsible for all billing needs and account information and credit applications. I attend all corporate meetings and training and meet quota everyday for the months goals.
• I worked as an Administrative Contractor for USDA completing all paperwork necessary and sending to the customers, applying all results to summaries so the customer knows which lots of peanuts passed or failed for Aflatoxin.
• I worked for Lifebrite Community Hospital as a Phlebotomist for 2 years. I drew from in patients out patients, I worked blood banks, and our health fairs. I administered drug tests whether Blood Analysis or Urine Analysis.
• I previously worked as a Dental Secretary / Assistant. I do more insurance and medicaid paperwork and claims than I do anything else. I work hard to make sure that patients receive the correct procedures that are covered and no one leaves unsatisfied. I have administrative training and clerical training.
• I have also worked as a Legal Assistant At Joy Law Office, duties which consist of typing letters to clients, answering phone calls, typing up Subpeonas, Agreed Orders, Warning Order Attorney Reports.
• My skills and experiences include: Record Management, Budgeting, Cashier, Contract Management, Database Administration, Inventory Management, Office Management, Photocopier, Policy Analysis, Scanners.
My plan for the future is to continue my education and earn my Associates Degree in Health Science and also obtain my Business Degree
Authorized to work in the US for any employer
Work Experience
Administrative Technician
USDA AMS-LATD - Blakely, GA
April 2020 to Present
I work for The Laboratory of Approval and Testing Division where we test for Aflatoxin in peanuts before they are distributed to buyers who make different products from the peanuts such as candy bars, peanut oils, peanut butter, cookies, etc. The chemist do the testing in the back and I receive all paperwork to be reviewed for any mistakes and make any corrections if needed before I send out results/documents to the buying points and/ or customers. That way they know if they can use those peanuts for production or not. I answer the phone and help all customers to the best of my ability to keep from slowing down production in the back. I assist in the back when needed like checking in samples through out the day and logging them in under the correct location codes so that the billing is correct. I keep record of every item that is shipped in or out of the laboratory and office. I help dispose of peanuts we do not need after grinding them. I file all paperwork accordingly, which includes all certificates with original paperwork from the customers, daily tracking sheets, and certificates. When assistance is needed I perform any IT work that is needed whether it be with our server, computers, modems, computer programs such as excel or any of our spread sheets when acting up; our phone lines, and anything else that needs to be fixed or adjusted to accordance with our daily duties. Billing Coordinator
LIfeBrite Community Hospital of Early - Blakely, GA November 2018 to Present
I started here in November of 2018 after leaving the billing position at the dentist office to be closer to home and my kids school. I am currently the Billing Coordinator for the Hospital. I file patient's claims to be submitted to insurance companies and to the self pay patients. I complete HRG logs with bad debt, Credit Balance Reports, A/R reports, DNFB EMS Reports, I do Financial Assistance for patient's who need it, I correct coding if they are incorrect before submitting, answer phones and direct accordingly. Secretary/Billing Clerk
Southwest Georgia Dental Associates - Cuthbert, GA March 2016 to March 2018
I am responsible for scheduling all appointments, verifying all insurances whether it be private or Medicaid. Create prescriptions for patients. I assist the General Dentist with fillings and exams. I take x- rays and oral photos for Pedo. I assist the oral surgeon when needed. I file all paper work as needed for insurance and medicaid and make sure all day sheets are correct and all fees that have been updated are correct.
Legal Assistant
Joy law office
January 2012 to June 2014
• Prepared Legal Documents including: Subpoenas, Agreed Orders, Orders, Warning Order Attorney Reports.
• Answered all phone calls and recorded all messages
• Scheduled appointments for consultation and court dates
• Served Subpoenas
Assistant Manager
ACE Hardware - Blakely, GA
January 2000 to August 2010
• Directed workers in a retail setting.
• Led a successful sales team.
• Managed a department.
• Purchased merchandise from vendors.
• Created budgets.
• Performed accounting duties.
• Responded to customer questions and complaints.
• Directed workers in sales, inventory, checking cash receipts and customer service.
• Enforced health and safety rules.
• Used magnetic card readers, credit card machines, cash registers and security cameras.
• Scheduled employees.
• My accomplishments included Employee of the Month and Employee of the Year.
• Knowledge sets include Database software, Info corp Software/POS, Management, Microsoft Office software, Time card software.
Admissions Clerk
Early Memorial Hospital - Blakely, GA
February 2008 to April 2009
• Prepared contracts, policies and invoices.
• Used and coordinated maintenance of office equipment, such as copiers, scanners, fax machines, voicemail systems and computers.
• Reviewed and verified data.
• Prepared and edited reports and records.
• Answered and screened telephone calls.
• Provided support to office manager.
• Performed data entry.
• Processed and reviewed routine paperwork.
• Greeted and directed visitors, deliverymen, the general public, clients and employees.
• Resolved customer complaints.
• Maintained a professional image and attitude.
• My accomplishments included Admitting in/out patients into the emergency room or hospital, keeping record of medical coverage.
Education
High school or equivalent in Computer Technology and Customer Service Specialist
Middle Georgia Technical College - Atlanta, GA
June 2010 to January 2011
Associates in Business Administration
Bainbridge College
Skills
• Secretarial
• Front Office (10+ years)
• Customer Service (10+ years)
• Patent
• Answering (10+ years)
• Invoice (10+ years)
• Medical Billing (7 years)
• Invoicing (10+ years)
• Elite
• Dental Assisting
• Insurance Verification (7 years)
• Database Administration (10+ years)
• Contract Management (5 years)
• Office Management (7 years)
• Data Warehouse
• Budgeting (10+ years)
• Infection Control Training
• Medical Imaging (7 years)
• Laboratory Procedures (4 years)
• Laboratory Experience (7 years)
• Records Management
• Business Analysis
• Databases
• Requirements Gathering
• Agile
• Visio
• Microsoft SQL Server
• Linux
• Business Requirements
• User Interface (UI)
• Multi-line phone systems
• Data entry
• Phone etiquette
• Typing
• Calendar management
• Front desk
• Office experience
• Project coordination
• Microsoft Excel
• Administrative experience
• Microsoft Word
• Microsoft Office
• English
• Computer skills
• Calendar management
• Requirements gathering
• Records management
• Typing
• Business analysis
• Budgeting
• Visio
• Business requirements
• Clerical experience
• Front desk
• Customer service
• Database administration
• Procurement
• Accounting
• Data warehouse
• Office management
• Microsoft SQL Server
• ICD-10
• Sales
• Linux
• Cash handling
• Hospital experience
• POS
• Laboratory experience
• Medical imaging
• Cash register
• Epic
• Inpatient
Certifications and Licenses
CPR Certification
Assessments
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Accountancy, Budgeting, Cashier, Contract Management, Credit, Customer Relations, Customer service, Data Entry, Database Administration, Fax, Imaging, Inventory Management, Microsoft Office, Office Equipment, Office Management, Photocopier, Policy Analysis, Pos, Retail, Safety, Sales, Scanners, Telephone Skills, Customer Service Specialist, Legal Documents,
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