Customer Care Call Center
Resume:
CURRICULUM
VITAE
OF
BIYELA CLARENCE
PROFILE
Surname : Biyela
Name : Clarence
Date of Birth : 25 September
1992
ID Number : 920-***-**** 086
Gender : Male
Nationality : South African
Marital Status : Single
Home Language : English
Other Language : IsiZulu
Criminal Offence : None
Driver’s License : Code 10
Health : Excellent
Residential address:
P100 Main Road
Ndwedwe
4342
CONTACT
PHONE: 081-***-**** / 084-***-****
WhatsApp 081-***-****
Email:
**********@*****.***
COMPETENCIES & SKILLS
Team work/Conflict handling
Being able to create content
Excellent communication skills
Meeting my target and doing an
extra mile
Data capturing
Good oral and written
communication skills
Excellent customer care
Service driven
Energetic and people oriented
CARRER OBJECTIVES
To further my education and experience
To build on my skills and knowledge gained in previous positions
To reach my goals
EDUCATION
Last school attended : Majiya High School
Highest grade passed : Grade 12 (NSC)
Year : 2011
Subjects : IsiZulu, English FAL, E.G.D, Civil
Technology, CAT, Life Orientation
WORK EXPERIENCE
Name of company : World Focus
Position held : Call Center Agent
Duties : My duties were to place and receive calls
(Inbound & Outbound) for sales, direct
marketing, customer service, telemarketing and
Any other specialized business activities.
Duration : 2 Years (2015 – 2017)
Name of company : uShaka Signs
Position held : Signs Specialist
Duties : Taking customer orders from the office and via Calls & emails (Via multimedia).
Giving quotes to customers and responding to
Queries.
Confirming customer’s orders and addresses for
deliveries as well as written information through
signs.
Duration : 2 Years (2017 – 2019)
REFERENCES
Name of company : World Focus
Name of Person : Ntombi
Position held : Manager
Contact Number : 072-***-****
Name of company : uShaka Signs
Name of Person : Collins
Position held : Manager
Contact Number : 061-***-****
Contact this candidate