Machine Operator, Forklift, call center, insurance Verification Specia
Resume:
Kimberly Hundley
Information Technology, Office management, Forklift & Machine operator
San Antonio, TX 78217
**********@*****.***
Detail oriented, Great Customer Sevice Skills, Problem Solver, Good listener, Time management. These are just a few great skills that I am very good at. Authorized to work in the US for any employer
Work Experience
AAA pools
Mark Johnson-San Antonio, TX
September 2023 to Present
• Account Payable/Receivable
• human resources
• sales
• Microsoft office
• project management
• account management
Forklift Operator
OPUSING STAFFING-Coca Cola-San Antonio, TX
May 2023 to March 2024
• Operate forklift
• Load/Unload pallets
Forklift Operator/Material Handler/Warehouse
Hero@Toyota-Temporary service-San Antonio, TX
August 2022 to May 2023
• Shipping/Receiving
• Lock trucks in/out
Medical Insurance Verification Specialist
Amerisource-Bergen-Spectraforce-Temporary Service-Charlotte, NC August 2022 to April 2023
• Initiating prior authorization
• Received HIPPA certificate
• Maintained detailed records of insurance verifications, including policy numbers, deductibles, and co- pays
Bartender/Server
Bowlero Corporation-San Antonio, TX
August 2021 to July 2022
• Greet customers pleasantly and serve drinks and appetizers
• ID patrons
• Stocking, restocking
Forklift/Machine Operator (contract Work)
PepsiCo.-Bluecrew/TEMPORARY-San Antonio, TX
May 2020 to August 2021
• Operate forklift
• Shipping/Receiving
Disability
Social Security Disability-San Antonio, TX
June 2015 to December 2019
• Disabled due to injury.
• Therapy to strengthen rotator cuff
Customer Service
VRG Knoxville-Knoxville, TN
January 2012 to May 2015
• Call center environment
• Provide customer product services and solve emerging problems
• Multitask, prioritize and manage time effectively while managing multiple phone calls Customer Service
Pathfinders Knoxville,TN-Knoxville, TN
September 2008 to October 2011
• Resolve customer issues
• Maintain customer records while at large fast paced call center Social Security Disability
Disabled-Knoxville, TN
July 2002 to August 2008
I was injured on the job. Therapy and surgery.
Machine Operator/Forklift-Weaver
KARASTAN(Mohawk)-NC
February 1999 to June 2002
• Weave oriental homemade rugs and carpet on a loom
• Quality assurance
Office Manager
Luminis Sunrise,FL-Sunrise, FL
October 1996 to August 1998
• Office manager of ten employees
• Accounts billing/receivable
• Customer service/Sales
• Payroll
• Human Resources
Education
Bachelor of Science in Information Technology
American Intercontinental University - Remote
August 2024 to Present
I'm attending AIU for my Bachelor of Science in Information technology. I'm trying to find entry level positions in this field. GED
Farragut Senior High School - Knoxville, TN
August 1987 to May 1990
Skills
• Forklift driver (6 years)
• Microsoft Office (8 years)
• Bartending (4 years)
• Office management (5 years)
• Call center (5 years)
Certifications and Licenses
Forklift Certification
February 2024 to March 2025
Certification to drive a forklift
Assessments
Customer focus & orientation — Proficient
March 2023
Responding to customer situations with sensitivity Full results: Proficient
Warehouse safety — Proficient
March 2023
Using safe practices in a warehouse setting
Full results: Proficient
Customer service — Proficient
March 2023
Identifying and resolving common customer issues
Full results: Proficient
Data entry: Attention to detail — Completed
November 2023
Maintaining data integrity by detecting errors
Full results: Completed
Office manager — Proficient
June 2024
Scheduling and budgeting
Full results: Proficient
Front desk agent (hotel) — Proficient
June 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Work style: Professionalism — Proficient
March 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Forklift safety — Proficient
November 2023
Best practices and safety hazards in forklift operation Full results: Proficient
Retail customer service — Proficient
December 2023
Responding to customer situations in a retail setting Full results: Proficient
Warehouse safety — Proficient
June 2024
Using safe practices in a warehouse setting
Full results: Proficient
Attention to detail — Proficient
June 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work motivation — Proficient
July 2023
Level of motivation and discipline applied toward work Full results: Proficient
Bartending — Proficient
February 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Food service: Customer situations — Proficient
March 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Administrative assistant/receptionist — Proficient February 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic maintenance and repair — Proficient
August 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Warehouse shift leader — Proficient
December 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Analyzing data — Proficient
July 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Protecting patient privacy — Proficient
June 2024
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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