Case Manager Medical Staff
Resume:
Christina Reyes, RN
Houston, TX, USA, **/**** - Current
Houston, TX, USA, 07/2017 - 02/2018
Houston, TX, USA, 05/2015 - 06/2017
Houston, TX, 12/2013 - 02/2015
Houston, TX, 10/2005 - 11/2012
Summary
To obtain a rewarding position that will allow me to utilize my experience, training and knowledge as well as offer me an opportunity to grow as a professional.
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Work History
Case Manager, HCA Houston Healthcare,
• Send patients to the proper medical facilities or resources. Investigate patient concerns or queries, refer them to the proper medical staff members, and then follow up to make sure the issue has been resolved satisfactorily.
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Organize communications between patients, their families, medical professionals, office personnel, or regulatory bodies.
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Keep abreast of the resources and services offered by the community to patients.
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Director Of Nurses, Cyfair Healthcare,
Take steps to implement programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing, and physical plant staff.
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Attending board meetings and coordinating interdepartmental activity will help keep the lines of communication open between the governing boards, the medical staff, and department leaders.
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Prepare activity reports to update management on program, service, and quality efforts.
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Manage, oversee, and assess the work activities of staff members who are in the medical, nursing, technical, clerical, service, maintenance, and other fields.
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Case Manager, Centene Corportation,
Investigate patient concerns or queries, refer them to the proper medical staff members, and then follow up to make sure the issue has been resolved satisfactorily.
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• Educate patients to use home health devices.
• Send patients to the proper medical facilities or resources.
• Ask patients or their representatives about care issues. Organize communications between patients, their families, medical professionals, office personnel, or regulatory bodies.
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Collect information and present it, including suggestions for improvement as necessary, on issues like patient interactions and inter- institutional issues.
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Admissions Coordinator, Kindred Healthcare,
Screen clinical records and provide an accurate assessment to insurance case managers and medical directors to obtain certification for long-term acute care and inpatient rehab facilities. Director / Owner Home Healthcare, In Home Healthcare, Establish the necessary staff requirements, conduct interviews, recruit new hires, train them, or supervise the hiring process.
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• Ensured high levels of customer satisfaction through excellent service. Address
Magnolia, TX 77375
Phone
**********@*****.***
Advocacy
Quality Assurance
Persuasive Presentations
Problem Prevention
Patient Relations
Patient Satisfaction
Quality Patient Care
Patient Outcomes
Details
Skills
Houston, TX, 04/2004 - 10/2005
Houston, TX, 06/2003 - 04/2004
Tomball, TX, 05/2001 - 06/2003
Houston, TX, 02/1999 - 03/2001
Houston, TX, 06/1998 - 02/1999
Houston, TX, 05/1996 - 06/1998
Nursing, San Jacinto College Pasadena, United States 05/1997
Degree: Associates
Developed and maintained quality care systems and standards, including but not limited to creating and improving medical protocols/guidelines
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RN, Intracare Hospital,
Responsible for primary care, case management, and medication management of psychiatric patients.
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Director Of Nurses, Dynacare Home Health,
Attending board meetings and coordinating interdepartmental activity will help keep the lines of communication open between the governing boards, the medical staff, and department leaders.
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Coordinate patient-focused care. Advocated on behalf of patients while working with administrators and physicians to assure quality care is obtained
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Case Manager, Tomball Hospital,
Collect information and present it, including suggestions for improvement as necessary, on issues like patient interactions and inter- institutional issues.
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Educated patients on treatment options as well as ensuring proper throughput.
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Organize communications between patients, their families, medical professionals, office personnel, or regulatory bodies.
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Intake Coordinator, SCCI Hospital,
• Complete all necessary insurance or claim forms. Responsible for assessing medical criteria as well as assuring financial coverage for a long-term acute care hospital.
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Field Case Manager, In Home Healthcare,
Consult and collaborate with other healthcare personnel to analyze, plan, implement, and evaluate treatment plans.
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Provided quality nursing care in accordance with home care policies and procedures.
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Student Nurse, Methodist Hospital (ICU),
Worked as a student professional Nurse during school. Attended ICU residency program and GN and transitioned to ICU nurse upon completion of the residency program.
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Education
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