Talent Acquisition Customer Service
Resume:
Jordan Warren
Acworth, GA 30102
*****************@*****.***
SUMMARY OF QUALIFICATIONS & ACCOMPLISHMENTS:
Earned a Bachelor of Science Degree in Business Administration from Georgia Southern University
Possesses over 20+ years of diversified experience in Recruiting, Sales, and Operations
Skilled in Talent Acquisition, Leadership, Order Fulfillment, Project Management, Customer Service, P&L Management, Forecasting, and Negotiation
Proven ability to recruit and remain at a prominent level
Ability to develop and implement policies and procedures
Excellent in problem resolution and customer relations
Developed one of Staffmark’s three branches to the 3rd most profitable in the nation and awarded President’s Club Award
SUMMARY OF EXPERIENCE:
June 2024 – Present
Branch Manager
SelecSource Staffing
Supervisor Tony Trombetta (May contact supervisor)
Ph. No. : 678-***-****
Proven ability to identify and attract talent to organization
Developed recruiting strategies to meet and exceed order fulfillment
Leveraged Internal HRIS Applicant Tracking Solution and identified opportunities for improvement
Led sales into target accounts
Responsible for profit and loss for the branches/on-sites
October 2023- June 2024
Self-Owned Freelance Recruiting Services
Talent Acquisition/Recruiter
Independent contractor who locates permanent placement for open employment positions
Provide cost-effective solutions to clients and staffing firms aimed to lower recruitment expenses
collaborated with hiring managers to determine staffing needs
Managed the recruitment from job requisition creation through job offer
Sourced external talent for open job requisitions focusing on building a diverse slate of qualified candidates
Assisted facilitate interviews, offer letters and other administrative job requirements
April 2021-December 2022
ROP Talent Acquisition Recruiter
Randstad Sourceright - Contract Position
Supervisor: Kaleigh Hilton (May contact supervisor)
Ph. No.: 770-***-****
Managed a full recruitment cycle for nationwide searches
Identified candidates through external resources to ensure a diverse talent pool
Collaborated with Senior Leadership to create talent acquisition strategy
Acted as a consultant to hiring managers and leadership with regards to creative recruiting tactics and methods, hiring, employment data and market trends
Facilitated interviews, offer letters, and other administrative job requirements
Averaged 40 requisitions
Requisitions consisted of Managers, Technicians, Dispatchers, Sales, Project Coordinators, and Administrative
February 2020-April 2021
DH Pace
East Region Recruiter
Supervisor: Regina Vereen (May contact supervisor)
Ph. No.: 404-***-****
Managed a full recruitment cycle for the entire East Coast
Identified candidates using external resources such as job boards, cold calling, and job fairs to ensure a diverse talent pool
Acted as a consultant to hiring managers and leadership with regards to creative recruiting tactics and methods, hiring, employment data and market trends
Facilitated interviews, offer letters, and other administrative job requirements
Averaged 40 requisitions
Requisitions consisted of Managers, Technicians, Dispatchers, Sales, Project Coordinators, and Administrative
October 2015-August 2019
Orkin Pest Control
Southeast Division Recruiter
Supervisor: Kevin Whitehead (May contact supervisor)
Ph. No.: 888-***-****
Led the recruiting efforts for 8 regions in the Southeast for Orkin with over 70 total branches
Hired all Hourly to Senior Manager positions
Achieved 95% hire target rate or higher every quarter for all 4 years
Utilized Social Medial, Job Fairs, and other forms of recruiting tools to meet all goals
Leveraged Internal HRIS Applicant Tracking Solution and identified opportunities for improvement
Averaged 45 requisitions
Requisitions consisted of Technicians, Sales, CSR, Admin, and Branch Manager Trainees
March 2012-October 2015
SelecSource Staffing Services
Market Manager
Supervisor: David Webb (May contact supervisor)
Ph. No.: 678-***-****
Oversaw 2 branches and 3 on-sites with a total revenue of $8M
Proven ability to identify and attract talent to organization
Developed recruiting strategies to meet and exceed order fulfillment
Leveraged Internal HRIS Applicant Tracking Solution and identified opportunities for improvement
Led sales into target accounts
Responsible for profit and loss for the branches/on-sites
Involved in the community to help recruit and generate sales leads
February 2007-March 2012
Staffmark
Multi-Unit On-Site Manager
Supervisor: Todd Halverson (May contact supervisor)
Ph. No.: 770-***-****
Director of 3 on-sites (2 clerical, 1 light industrial) with total revenue of over $5M
Led a team of 3 on-site managers
Proven ability to identify and attract talent to organization
Developed recruiting strategies to exceed order fulfillment for high volume accounts
All 3 sites employ over 1500 employees yearly
Oversaw profit and loss aspects of all sites
Negotiated recruiting costs including Job Fairs and Internet sites
Branch Manager for 2 different branches with multiple midsize accounts as well as 3 National Accounts
Developed one of my branches to the 3rd most profitable in the nation and awarded President’s Club
EDUCATION:
December 1999 Georgia Southern University Statesboro, GA Bachelors of Science in Business Administration
REFERENCES:
Todd Halverson
Market Manager
Staffmark
Ph. No.:678-***-****
E-mail: ************@***.***
Regina Vereen
HR Manager
D.H. Pace
Ph. No.: 770-***-****
E-mail: *******@***************.***
David Webb
President
SelecSource Staffing
Ph. No.: 770-***-****
E-mail: ****@***********.***
Tony Trombetta
Vice President
SelecSource Staffing
Ph No. 678-***-****
**********@***********.***
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