Office Assistant Administrative

Tricia McLaughlin

Lanoka Harbor, New Jersey • +1-609-***-**** • ********************@*****.***

Office/Administrative Assistant Support

WORK EXPERIENCE

Iacovelli Stairs, Inc. • Forked River • Full-time • 03/2017 - 07/2023 Office Assistant

• Handled multifaceted administrative and office tasks as the Office Assistant for the company's owner and office manager. Communicated effectively with numerous construction companies, builders and venders to prepare pertinent documentation for materials and measurements fo stairs and rails. Established strong relationships with the staff and customers to gain support and effectively achieve results for every project. Entrusted to manage the office in the Owner and Office Manager's absence, while actively performing their duties, along with my own duties. Assisted customers/homeowners with selections of their stair and rail styles for their homes. Utilized QuickBooks for AC/AP. Maintained all customer files with pertinent information related to the project. Maintained and ordered all office supplies and when necessary and requested by the shop Forman; I ordered materials necessary that were needed for projects. Answered all telephone calls and responded to all calls from the public. Received, sorted and distributed all mail daily. Maintained the stair delivery and railing installation schedule for all customers and communicated to customers and employees to guarantee that the schedule was organized and effective to meet deadlines. Assisted the company's owner with personal requests and duties, as necessary. Additionally, I cleaned/sanitized the office weekly and performed duties that were not in my job description when we were short-staffed to show that I am a team player and will help in any area that I was needed to ensure the projects were completed. Ocean County Utilities Authority • Bayville • Full-time • 02/2007 - 02/2017 Systems Analyst

• Prepared highly technical documents for the Authority. Utilized a variety of Authority software that were pertinent to the structure and development of the responsibilities for employees to carry out their duties and assignments. Worked in the creation of and beta testing within the Information Services, Engineering and Construction, and Technical Services Departments in the Authority. Communicated effectively with multiple department superiors and employees to plan meetings for employee training of software pertinent to the employee's duties within the Authority. Established strong relations to gain support and effectively achieve results. Assisted in the management of the Fiscal Budget within the Information Services Department. Responsibile for resolving systems and technology issues that arose within the entire Authority.

Secretary, Engineering and Construction

• Prepared highly technical and classified documents. Preformed administrative services associated with maintaining records, files and documentation within the Engineering and Construction contracts for multimillion dollar projects with the county for the Authority. Utilized software for employees within the Engineering and Construction Department to effectively manage employee weekly timesheets, employee PTO, managing construction/ projects costs, work notifications, purchase requisitions and processed goods for all projects within the Engineering and Construction department. Communicated effectively with all departments to plan meetings, prepare pertinent documentation for construction contracts and engineering agreements. Established strong relationships to gain support and effectively achieve results. Entrusted to manage office in the Administrative Assistant's absence. Provided timely, courteous, and knowledge responses to information requests for all construction projects via email, telephone, or official correspondence and documentation.

EDUCATION

Lacey Township High School • Lanoka Harbor, NJ, USA • 06/1988 VOLUNTEERING & LEADERSHIP

LBI - Clean The Beach

Surf City, NJ • 10/2022 - 10/2022

Volunteered to go along the beach and clean up any garbage, items and materials left behind. SKILLS

Administrative Activity, Beta Testing, Collaboration Software, Company Policy, Computer Management, Computer Technology, Construction Engineering, Construction Industry, Construction Planning, Courteous, Effective Communication, Event Planning, Friendliness, ImageNow Software, Information System, Knowledgeable, Laboratory Information Management System, Maintenance Contract, Management, Meets Deadlines, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Office Management, PreConstruction services, Problem Solving, Purchase Requisition, QuickBooks, Record Management, Resiliency, SAP ERP, SharePoint, Staff Training, Technical Documentation, Technical Engineering, Travel Management, Work Independently

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