Information Technology Project Management

Education

University of Houston, Houston, Texas

Ed.D., Educational Technology

M.B.A., Business Administration

B.S., Computer Technology

Sam Houston State University

MS, Project Management, (Pending)

Harvard University, Cambridge, Massachusetts

Year-long Studies - Certificate in Administration

Work Experience

New Mexico State University, Dona Ana Community College 04/2023 – Present

Associate Vice President of Information Technology

Provides oversight to the management of College’s LAN and WAN networks and wireless networks spanning three campuses including cloud services and related services, servers, and data storage. Provides planning, budgeting, leadership, and supervision to the IT department. Effectively establishes and communicates the IT strategies to executive administration, faculty and staff to establish standards for classroom computing and network requirements. Makes significant decisions that impact a wide range of multi-platform integrated systems regarding day-to-day activities of the entire university.

• Responsible for managing IT budget, budget analysis, strategic planning, and administrative tasks. Effectively maintains and manages all IT resources.

• Responsible for maintenance programming, on the mainframe and acts the backup server administration, database administration, and related backup systems.

• Thorough knowledge and understanding of principles, procedures, regulations, and IT standards with demonstrated experience in short and long-rang planning, problem analysis and resolution, report preparation and presentation. Administers policies and procedures as they relate to all aspects and functions information technology and related services.

Dallas College – Brookhaven, Dallas 10/2020 – 04/2023

Faculty, School of Engineering, Technology, Mathematics, and Science

Faculty member: Teach undergraduate courses in computer applications, networking and connectivity. Consultant to the college for substantive change accreditations support on college units in preparation for SACS-COS visit on online programs.

Texas A&M University, School of Law, Fort Worth, TX

Director of IT & Distance Education Graduate Programs

and Project Management (40 hours) Oct. 2015 - 10/2020

Planned, initiated, and launched for the first time the post JD graduate program delivered entirely online at the School of Law. This role combines research, learning, teaching, design, development, technology, and pedagogy in synergistic methods to help the campus achieve excellence in online learning and teaching with technology. Cultivates innovative exploration and integration of technologies to support online learning and teaching. Deep knowledge of online course design and technology for learning and teaching, in-depth knowledge of current trends in pedagogies and related use of technology for supporting learning and teaching. Hired faculty for the program and

• Provides expertise and promotes open scholarly discourse around critical and creative adoption and use of academic technologies and pedagogies for learning, teaching, and research across all formats, and around topics such as accessibility, open educational resources, instructional materials, academic integrity, assessment, digital literacy, portfolios, faculty development, instructional design, systems, quality assurance, videoconferencing, video production, etc.

• Enhances the effectiveness of learning and teaching with technology in Faculty Development

• Developed faculty teaching orientation manual and videos for all new adjunct faculty.

• Experience using data to improve training/development programs, strong mentoring skills and a record of successful collaboration with faculty, staff, students, and administrators

• Teaches graduate level legal project management to JD students and lawyers. Conducts faculty development and keeps abreast of current and emerging academic technologies and associated research to support innovative pedagogical approaches. Developed technology support and training for faculty and adjuncts associated with the program.

Alabama A&M University, Huntsville, Alabama 35762

Chief Information Officer (40 Hours/week) April 2005 - 2014

Responsible for the administrative, academic, and telecommunication services, including all information technology and computing related activities in the University. Provides leadership, integrative management, and direction for the University’s shared information systems, to include institution-wide strategic planning, networking issues, classroom support for Blackboard course system, faculty online book ordering system, budget development and procurements for information technologies, and coordination and integration of all University IT matters. Recommends IT policy at the highest level. Serves as the University’s senior spokesperson on issues related to administrative, student support, clinical, and academic information systems,

and serves as a key member of the President’s executive cabinet. Selected accomplishments include:

• Network Re-engineering: Upgraded the campus network infrastructure and connectivity to 10 gigabit backbone and connection to high-use buildings across the campus providing high-speed LAN and Wireless LAN (WLAN) infrastructure for the University’s next generation campus network. The network established the path to distance learning, high-speed voice, video, and data convergence. Deployed 802.1x user authentication to the network. The network is segmented in VLAN’s with the necessary access controls. Established the necessary firewalls, intrusion detection, and virus protections aligned down to the desktop.

• Administrative System Upgrade: Managed the negotiations, agreement, signing, and implementation of SCT Banner administrative system/modules, and migrated university historical data from character-based IBM mainframe to an enhanced administrative software system including Server upgrades to accommodate online registration, e-payment and e-commerce, degree audit systems, procurement approval levels and other administrative Web-enabled business processes.

• Oracle Portal Technology: Deployed Oracle database to create a database-driven dynamic university and department-level Website using Oracle 10.12g Oracle Collaboration Suite and Content manager. Created and deployed students and staff/faculty portal using Oracle Identity Manager (OID) to achieve single sign on into the Portal and integrating the OID and the Active Directory (AD) in a single login into the network. Deployed the Oracle Collaboration Suite (OCS) to enhance communication and record-keeping throughout the university. Deployed a new Oracle (OCS) email and calendar system, with web conferencing, online survey instruments, and Discussion Forum in the Portal which enabled a robust email communication from within and outside the campus.

• Help Desk Consolidation - Deployed new help desk software and placed skilled technicians by buildings to support end users. Network connectivity was redirected and segmented by buildings. E-mail servers were upgraded, and anti-virus placed at the server level with the necessary firewalls to isolate data traffic.

University of Detroit Mercy, Detroit, Michigan Jan.’2003 – Jun.’2005

Associate Vice President and Chief Information Officer 40 hours/week

Responsible for the upkeep of various legacy administrative systems including policy development, database design, systems analysis, security planning and all-around technical support to administrative and academic offices. Provided leadership in the college-wide planning, deployment, and utilization of technology. Fostered a supportive atmosphere and a strong sense of community within the IT department. Selected accomplishments include:

• Administrative System Upgrade: Managed the installation and upgrade of an enhanced APECs administrative software system including Server upgrades to accommodate online registration, e-commerce, purchasing approval levels and other administrative Web-enabled business processes.

• Help Desk Enhancement: Successfully implemented a customer-focused service model for help desk which substantially reduced customer complaints.

• Server Optimization: Established a data center and consolidated several servers into a server farm. Upgraded and reconfigured file servers and set up test and production servers respectively.

• System Uptime Maximization: Dedicated a full-time equivalent staff with full responsibility for the upkeep and maintenance of the system. Provided special and appropriate training to the staff.

St. John’s University, Jamaica, New York Apr.’2000 – Dec.’2002

Chief Information Officer – 40 hours/week

Managed the installation and implementation of SCT Banner administrative modules, the set-up of the athletics’ website as a dynamic and interactive site, and the upgrade, migration, and integration of the Exchange e-mail server into the administrative server farms with one authentication log-in. Oversaw six departments and more than $18,000,000 operating budget, $4,000,000 in capital budgets and several capital funds. Selected accomplishments include:

• Data Warehouse Establishment: Led the deployment of SunGard higher education SCT-Banner system into an online internal information center for student services and staff communications.

• Technical Web Support: Provided strategic technical direction to the Web development team. Substantial and significant knowledge and exposure to e-commerce and e-business technologies.

• Website Re-Engineering: Negotiated the redesign of the new University Website with Oracle Portal technology using Web DB and Oracle Portal 3.0.

• Telecommunications Services: Established new telecommunications with in-and-out bound telephone services to all University campuses and with more than 20,000 lines.

• Web Portal Creation: Established a Web portal to facilitate internal communications for the University community. Worked closely with development teams, providing vision and direction to complete project.

• Technology Project Management and LAN/WAN Experience: Migrated to MS Exchange E-mail supporting more than 25,000 users.

• Established and directed 24x7 Help Desk and Network Operation Center including policy manuals and system procedures.

FirstEnergy Corporation, Akron, Ohio Oct.’1996 – Apr.’2000

Director of Information Technology/Special Projects Coordinator 40hours/week

Managed the installation and implementation of new energy software for power scheduling and trading including Intranet enabled applications for remote access connectivity. Responsible for the LAN/WAN operations including data center management. Provided user training and education for the diverse user groups at multiple locations. Some of the projects accomplished include:

• New Energy Trading Software Implementation: Extensive knowledge and familiarity with middleware applications and software development environment including middleware deployment such as Tibco, WebSphere, and others.

• Turnkey System Development: Utilized extensive experience redesigning business process and working with nontechnical end users to develop turnkey systems and solutions from business process analysis and goal identification to project implementation and system rollout.

• Disaster Recovery and Avoidance: Coordinated the Y2K response activities and contingency plans. Wrote a comprehensive disaster recovery plan and interfaced regularly with Big 5 consulting firms.

• Effective Negotiation: Provided project planning and leadership with thorough on-the-job experience negotiating with software vendors and external consultants.

• Trading Specification Analysis: Analyzed and designed user specifications for P&L, stock, and options.

• Strong Project Management Experience: Managed the implementation of a database conversion of enterprise-wide gas trading software from batch DP systems to web-enabled automated on-line process. Successful application of principles, best practices, and techniques of business planning, quality management and project management processes. Good working knowledge of accounting principles.

PROFESSIONAL ASSOCIATIONS

Information Systems Audit and Control Association (ISACA)

Association of Technology, Management and Applied Engineering (ATMAE formerly NAIT)

Information Systems Security Association (Huntsville Chapter)

Project Management Institute (PMI)

Association of Computing Machinery

Association for Educational Communications & Technology. Society for

Technology and Teacher Education

Professional & Technical Certifications

Certified in Governance of Enterprise Information Technology (CGEIT)

Certified in Risk and Information Systems Control (CRISC)

Fellow of the American Academy of Project Management (AAPM)

Information Technology Governance Institute (ITGI)

Master Project Manager (MPM)

Member, Project Management Institute (PMI)

Certified Network Engineer; (CNE) NetWare 3.5/5.0 Certified Macromedia Multimedia Trainer

Internetworking Series: Cisco Routers

Related Higher Education Teaching and Consulting Experience

University of Maryland University College, College Park, Maryland 1999- present (concurrent)

Adjunct Associate Professor, Graduate School of Management & Technology

Appointed to the graduate faculty in the Computer Systems Management program of the Graduate School of Management and Technology. Led on-line courses each semester in the Master of Science in Computer Systems Management program.

I have taught the following graduate-level classes:

• CSMN 601 - Issues, Trends and Strategies for Computer System Management

• CSMN 635 - Systems Development and Project Control

• CSMN 636 - Telecommunications and Connectivity

• ITSM 670 - Information Technology Integration and Application

SELECTED PUBLICATIONS, PRESENTATIONS, GRANT WRITING, AND PAPERS

Odionu, C.O. (2017). How students learn and why they fail, a pedagogical approach to student retention: using course redesign strategies to increase teaching effectiveness and student retention in online courses. This is a

forthcoming research paper. Presented at The World Conference on Online Learning: Teaching in the Digital Age

at Toronto, Canada, May 23-25, 2017.

Odionu, C.O. (2016). Legal project management for the modern lawyer. Presented at the annual conference on Computer

Aided Legal Education (CALI) annual conference at Georgia State University, Atlanta GA.

Odionu, C.O. (2015). Design and development of a social networking application for classroom teaching using Web

2.0. Tools. Journal of the Association of Technology Management & Applied Engineering.

Odionu, C.O. (2014), Course redesign with technology. How to create effective teaching portfolios for online classrooms: A presentation at the annual conference California annual faculty conference on instructional use of technology in the teaching and learning process. Nov. 2014, Long Beach, California.

Odionu, C. O. (Summer, 2011). Using i-Clicker: an inexpensive classroom electronic student response system to augment interactive learning in a classroom Physics instruction. A workshop presented to area community college and university faculty. July 2011.

Book Review: Methods of IT Project Management by Jeffery L. Brewer and Kevin C. Dittman. Prentice Hall Publishers.

January 2011.

Panelist and Reviewer: IT Governance Using COBIT and VAL IT on Metro Medical Case Study,

3rd Edition: A case study on the practical use of COBIT and VAL IT by Information Systems Audit and Control Association (ISACA), June 2010.

Reviewer for the Information Systems Audit and Control Association (ISACA): Teaching Notes on The Metro Medical Case Study, 3rd Edition: 2010 ISACA.

Odionu, C. O. Network Security in an Ever-changing Environment: applications provisioning and 802.1x network security. A paper presented at the 16th annual Information Systems Security Association (ISSA) Information Security Conference. May 23, 2007, New York, NY.

Odionu, C. O. Using a template to assist faculty in online course development: How to create a quality-focused template to every online class in every department, by every faculty member. A workshop to area faculty on how to create a campus-wide online course teaching template.

Odionu, C. O. (in progress, 2007). Integration of Electronic student response system to augment interactive learning in physics instruction. Soon to be published.

Odionu, C.O. & Sha Li, (Dec. 2006). The Resource-based Computer Literacy Class. Journal of North America Colleges

& Teachers of Agriculture (NACTA Journal). A publication of the North American Colleges and Teachers of Agriculture, Vol. 50, No. 4.

National Science Foundation Panelist (2006). Panel reviewer for the NSF Academies for Young Scientists. Directorate for Education and Human Resources, NSF Division of Elementary, Secondary and Informal Education.

Odionu, C.O, & Beyl, C. (2006). Improving Minority Retention in Science and Mathematics Disciplines by Transforming Teaching with Technology. A project for grant submitted to the Department of Education for the Funds for Interdisciplinary post-secondary education (FIPSE).

Odionu, C.O. (2005). ERP Status, Strategy, and Implementation: Submitted to the Board of Trustees in preparation for

the University’s readiness to migrate from mainframe to an enterprise resource planning system deploying SCT Banner software.

Odionu, C. O. (2005). Improving the Computing and Information Technology Systems to Support and Enhance the Academic and Administrative Functions at AAMU. A grant application submitted to the Cambridge Academic Group, Inc. for soliciting funding an ERP project at the University.

Selected Project Management

• Migrated to staff/faculty e-mail Exchange system to the Amazon Cloud services supporting more than 25,000 users and moved students email to the cloud implementing Google apps and docs.

• CRM implementation to improve student relationship from initial inquiry to graduation and beyond.

• Strategic plan with the vision to identify and incorporate emerging technology trends and support planning to anticipate problems and identify solutions.

• Planned and upgraded the campus network infrastructure and connectivity to 10 gigabit backbones and transitioned all virtual desktop virtualizations through the cloud deploying VM ware. Consolidated all college computing resources in a single domain active directory forest to unify and improve security.

• Server Virtualization - consolidated all the data centers through cloud and virtualized server farms.

• Established a new Net ID. for all users and consolidated the various data centers to one main distribution frame (MDF).

• Wrote the University data disaster recovery plan, business impact analysis, and business continuity plan for IT.

• Deployed Google Apps for Education to enhance the teaching process.

• Developed the RFP for administrative modules, awarded and negotiated with vendors, and managed the beginning-to-end implementation of SunGard Higher Education Banner administrative system for academic and student information, business and financials, and human resources and payroll modules.

• Established and directed 24x7 Help Desk and Network Operation Center including policy manuals and system procedures and implemented information technology infrastructure library (ITIL) customer service model to support end users and department clients.

• Developed state-of-the-art data center, sophisticated client servers PC/LAN/WAN switch, which enabled deployment of learning management systems (LMS) – Blackboard Vista, Moodle - allowing for on-line teaching, online course development and online performance-based assessments.

• Managed the redesign and deployment of the University web site from static Web pages to portal based dynamic pages.

• Managed the deployment of network access control to monitor network access and vulnerabilities. Enabled a single sign on to the university internal portal.

• Exceptional project management skills, conflict resolution capabilities, and the ability to lead cross-functional teams to deliver high-quality IT solutions.

• Developed and implemented IT strategic plan and ensured that strategic goals are met. IT budgets are developed, and IT services are managed within budget.

Strong entrepreneurial sense

I understand and employ total quality management and business process re-engineering as a principle of my day-to-day operation.

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