Customer Service Social Worker

Uyanga Batsukh

SPC, MBA, MA and BA

Contact

Canyon Country, CA

(571) 419- 3013

*****************@*****.***

Objective

To obtain a rewarding position in the field of logistic, supply and customer service where I can coordinate with a team of highly experienced professionals for my personal and corporate growth.

Education

Automated Logistical Specialist;

(August-October, 2024),

US Army Quartermaster School,

Fort-Gregg Adams, VA

Basic Combat Training;

(May-August, 2024)

US Army Training Center, Fort Jackson, South Carolina

Master of Business Administration; Entrepreneurship

(2018-2020)

Bay Atlantic University (BAU), Washington, D.C.

Master of Education Management (2009)

Mongolian State University of Education

Ulaanbaatar, Mongolia

Bachelor of Social Worker (2007)

Mongolian State University of Education

Ulaanbaatar, Mongolia

Key Skills

Language: Mongolia (native), English (fluent)

Excellent Communication Skills,

Knowledge of basic math,

Proficient in Microsoft Word, PowerPoint, Excel, Outlook

Data Analytics

Determination

Problem-solving skills

Creativity

Experience

October 2022-October, 2023

Assistant Supervisor • Allen Harim Foods, LLC • Harbeson, Delaware

Assist production team members while ensuring maximum product quality.

Assist to assure all paper work associated with the operation of the shift is completed accurately and on time.

Assist in training and cross training associated.

Responsible for the safety and health of employees which includes safety and health awareness and training.

Assist to maintain constant communication with management in order to schedule required daily production flow.

Calculate and distribute related processing reports to Supervisor and Managers.

July 2020-July, 2021 (OPT)

International Admissions Assistant• Assistant of Registrar • Columbia College • Vienna, Virginia

Meet with prospective student walk-ins, conduct campus tours, and refer prospective students to other student services and academic departments, as needed

Collaborate with marketing and communications staff to develop and implement online marketing efforts, analyze trends and results, create reports, and identify recruiting opportunities

Coordinate communication between the Columbia College and college, Universities in Mongolia

2017-2020

Student Admission Officer • Bay Atlantic University (BAU) • Washington, D.C.

Assist prospective and current applicants by providing information about BAU programs.

Provide prospective and current applicants information regarding application requirements, visa eligibility, tuition fees and other costs.

Assist with processing student enrollment and verification of qualifying documents.

Maintain records of all internal memos and student enrollment in the OIS system database.

2016- 2019

Teacher • The Mongolian School of National Capital Area • Washington, D.C.

Introduced the Mongolian language and culture in an approachable way to native English-speaking Mongolian kids

Coordinated organization for every special holiday and observance in the Mongolian communities

Directed and assisted with the setting up of fundraising events with Mongolian school staffs and students

2012- 2014

Social Work Instructor • Ulaanbaatar-Erdem University • Ulaanbaatar, Mongolia

Instructed a course on the components and professional fundamentals of social work.

Offered class tutoring sessions.

Prepared social work curriculums, syllabus, and student handbook.

Updated and maintained accurate record keeping for daily attendance and student performance.

Assessed, evaluated and counseled students with respect to their academic performance and goals.

Provided resources to assist the students with processing information and materials.

2007- 2012

Social Work Instructor • Enkh-Orchlon College • Ulaanbaatar, Mongolia

Instructed a course on the components and professional fundamentals of social work.

Prepared social work curriculums, syllabus, and student handbook.

Updated and maintained accurate record keeping for daily attendance and student performance.

Assessed, evaluated and counseled students with respect to their academic performance and goals.

Provided resources to assist the students with processing information and materials.

2008- 2010

National Trainer for the Child Protection & Combating Human Trafficking Project • Ulaanbaatar, Mongolia

Served as the team lead in organizing training for social workers in Uvurkhangai and Darkhan-Uul Province.

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