KERISSA BURRELL
www.linkedin.com/kerissaburrell 832-***-**** *******.*******@*******.***
OBJECTIVE
Seasoned professional with 10 years of experience in administrative and managerial roles, adept at establishing best practice SOPs and ensuring compliance. Skilled in P&L management, accounts receivable/payable, and facilitating coordination between departments for operational efficiency. Seeking a manager position to leverage expertise in office management, process optimization, and team supervision.
E D U C A T I O N
EXPERIENCE
Lee College – Baytown, TX
2007-2010
AAS – Office Technology
Ross S. Sterling High School –
Baytown, TX
2003-2007
High School Diploma
Amerapex La Porte, TX
Office Manager – June 2024 – Present
• Coordinate with field staff and project team to ensure that all necessary items are in place to operate a successful project site.
• Input field personnel hours and per diem into the payroll system.
• Processes expense reports for management.
• Coordinate with HR and safety to onboard new hires and offboard terminated employees.
• Schedule, prepare for, and actively participate in all project meetings.
• Assist Project Managers in meeting preparation by creating meeting forms and supporting documents.
• Work with Project Managers to resolve client/vendor escalations.
• Establishes and maintains department records/files.
• Coordinates overall office activities and logistics for the department.
Ironclad Environmental Houston, TX
Special Billing Representative – May 2024 – June 2024
• Upload & Invoice in customer portals
• Address customer invoice inquiries and discrepancies.
• Providing appropriate documentation and solutions in a timely manner and following up to ensure customer
satisfaction.
• Process rental transactions for all outgoing and incoming equipment verifying that all information entered is correct and accurate.
• Ensure that all returned and/or off-rented equipment is properly documented in a timely manner.
• Collaborate with other departments to ensure seamless coordination of rental activities.
• Maintain accurate records of rental transactions, including customer information, rental agreements, and payments.
• Verify and reconcile vendor statements, resolving discrepancies as needed.
Stallion Infrastructure Services Houston, TX
Regional Office Manager – Rents Division May 2023 - Mar 2024
• Coordinated with on-site teams to streamline administrative operations, contributing to the growth and efficiency of the division.
• Developed and enforced Standard Operating Procedures, enhancing field administrative compliance and consistency.
• Collaborated with the Treasury Group to accurately allocate customer payments and reconciled monthly invoicing, ensuring complete and timely billing.
• Supported the Accounting Group by verifying the accurate posting of transactions in the ERP system and facilitated the setup and staffing of new branch offices.
• Oversea the operations of all branches as well as be the liaison between the Branches and Corporate
• Complete end of month billings, accruals, collection reports for Vice President
• Handle all customer billing disputes & strengthen relationships with both new and existing customers for new services
• Travel to all 5 Branches – 4 in Texas & 1 in Tennessee as well as set up all new branches from the ground up
SET Environmental Houston, TX
Billing Analyst Apr 2022 - May 2023
• Coordinated with Operations, Customer Service, and Sales departments to review job files, ensuring the accuracy and timeliness of customer billing.
• Managed the preparation of revenue accruals for ongoing projects at month-end close, utilizing Great Plains and OPT Accounting Systems for processing.
• Addressed customer inquiries on billing matters and assisted with the collections of outstanding invoices, facilitating invoice submission through various customer portals including Ariba.
Evergreen North America La Porte, TX
Branch Administrator – Tank Cleaning Division Nov 2021 - Apr 2022
• Managed financial transactions, including the accurate entry and billing of accounts receivable, as well as the processing and reconciliation of accounts payable invoices and purchase orders.
• Coordinated logistics for tank cleaning projects, handling travel arrangements, equipment rentals, and supply management, while ensuring alignment with payroll through verification and submission of daily work tickets.
• Facilitated monthly financial closures by reconciling accounts receivable and payable, preparing accrual reports, and supporting division manager in profit and loss management, while maintaining vendor relationships and overseeing office supply procurement.
Vecta Environmental, LLC. Pasadena, TX
Office Manager & Corporate Accounts Payables Jan 2018 - Nov 2021
• Managed all aspects of accounts payable, including invoice entry and payment processing, ensuring accuracy and punctuality in financial transactions.
• Oversaw all office administrative functions, as well as managing direct reports to ensure all business functions are resolved
• Resolving discrepancies in accounts, and maintained the integrity of accounting data through meticulous record- keeping.
• Coordinated with senior management, effectively organizing operational and sales meetings, and facilitated employee scheduling for mandatory screenings and payroll processing.
• Handled IT tasks such as setting up phones & laptops for new employees
• Oversaw facility maintenance, and contributed to event coordination, demonstrating a commitment to operational efficiency and support.
Univar USA, Inc. Houston, TX
Project Coordinator – Gulf Coast Oct 2015 - Jan 2018
• Supported the coordination and administration of the commercial sales program,
• ensuring effective communication and implementation of new services, policies, and sales opportunities within the regional team.
• Managed key account relationships, contributing to the successful execution of bids and proposals by facilitating collaboration among sales coordinators, account managers, and subcontractors, while ensuring compliance with health, safety, and corporate policies.
• Assisted in the development of area sales forecasts and project budgets, oversaw
• the preparation of end-of-month reports, and contributed to the negotiation of service pricing and strategic partner relations.
Univar USA: (Chevron Phillips LP - Cedar Bayou) Baytown, TX Administrative Assistant – ChemCare Feb 2013 - Oct 2015
• Managed documentation and invoicing, ensuring accurate processing for three
• contractor accounts, and facilitated the reconciliation of these invoices within the SAP system.
• Coordinated logistics for service deliveries and equipment returns while maintaining comprehensive records for all transactions and materials entering and exiting the facility.
• Supported financial operations by assisting with annual accruals, purchase order
• generation for future budgeting and delivered weekly budget and project reports.
CERTIFICATIONS
Certified Office Assistant
Certified Administrative Specialist II
Certified Administrative Specialist III
MOS Certified – Access
COVID Tracing
SOFTWARE
Adobe Microsoft Office
Quickbooks Salesforce
Oracle AS400
Avetta DISA
SAP ADP
Paycor Concur
Great Plains OPT
Ariba Coupa
Open Invoice RentalMan
Track
REFERENCES
Available upon Request